2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for pikeville, nc

Rated 4.9 out of 5 stars based on 136 customer reviews

Amazing service

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Excellent service!

Love the quality of care & professionalism Jackson & Sons offers.

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Great Service as always!!

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Very proffessional and likeable young man. Very polite!

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Great Service

Ricky was very thorough and conscientious.

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Is Premium Membership Worth the Money?

I would like to share my experience. Due to no heating on my xl15c gas pack on the first attempted use of heating since the last scheduled maintenance, I placed a service call. The Service Tech arrived promptly and quickly diagnosed the problem of an orifice that was clogged with dirt ( a 15 second repair). Great service; however, I thought that paying $83 for this repair was too high since I have a warranty. There was no charge for the call out due to my Prem Membership. When I ask why so much for the repair, I got a 2-3 minute explanation, I would have felt better with a shorter specific reply. In addition, when paying by credit card, the Tech swiped it and I signed. Then he typed in all the info on the card, i.e. act number, expiration date, name on card and the PIN number. Also, I then had to sign a blank screen on his iPad, I did not feel good about that either. You should change this requirement since other places can only swipe your card for the payment. I do not want all of this information on an unsecured system. Please take my credit card information off of your database.

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Súper Service

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Great Service!

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Great Technician

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Great Service

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Job Locations
for pikeville, nc

Cuyler H.

Cuyler H. Job Checkin

Ac maintenance


Cuyler H.

Cuyler H. Job Checkin

Ac maintenance


Seth K.

Seth K. Job Checkin

Servicing heat pump


Seth K.

Seth K. Job Checkin

Servicing heat pump


Brandon O.

Brandon O. Job Checkin

Tech found system locked on a no flame. Tech cleaned burners and the flame sensor. System is up and heating.


Ricky F.

Ricky F. Job Checkin

Servicing A/C unit


Ricky F.

Ricky F. Job Checkin

Servicing A/C unit


Jordan B.

Jordan B. Job Checkin

Tech is performing annual maintenance on a split system.


Tyler R.

Tyler R. Job Checkin

Servicing Trane heat pump


Tyler R.

Tyler R. Job Checkin

Servicing Goodman heat pump


Tyler R.

Tyler R. Job Checkin

Servicing Lennox heat pump


Martell W.

Martell W. Job Checkin

We are repairing a low voltage short on a 4 year old carrier split heat pump.


Tyler R.

Tyler R. Job Checkin

Servicing Trane split system


Tyler R.

Tyler R. Job Checkin

Servicing Trane heat pump


Kyle W.

Kyle W. Job Checkin

System tune up