2308 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for princeton, nc

Rated 4.9 out of 5 stars based on 155 customer reviews

Excellent Service

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Did check on leaks and flushed water heater

Great service very satisfied

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Excellent service

I had a big mess. Noah fixed my problem and cleaned up all the area. Great job Noah! TY

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Great

Nick is top notch

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Excellent Service

Alex is extremely professional and found the issue quickly. Very pleased with the customer service provided. Use Jackson & Sons for both HVAC and plumbing needs. Highly recommend them.

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Excellent Service!

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Great service.

Enjoyed meeting Tyler. He did a great job.

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Excellent service

Technician very knowledgeable and excellent communication skills!!

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Great service awesome job

He was very polite and found the problem and fixed it he also explained what the problem was what he was going to do to fix it

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Great service awesome job

Very nice and explained everything no problem with him

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Excellent Service

Kyle was so kind and gave great customer service.

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Emergency leak

Quick and professional response To an emergency leak.

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Great service awesome job

Very polite know what he was doing did a very good job explanation on everything he was doing

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Excellent Service

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Outstanding service

Found EVERYTHING that was a problem, explained it to me and fixed them all.

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Job Locations
for princeton, nc

Dawson M.

Dawson M. Job Checkin

Tech serviced and cleaned unit. Upon arrival tech did not have a 1x 20x25x1 filter. Customer will need it dropped off. Tech found inducer draft capacitor reading at 1.69/2. Tech also found evaporator coil to be severely rusted. Tech could not find a consistent leak. Unit is heating and cooling efficiently. Tech informed customer about ESA renewal. Customer renewed.


Matthew L.

Matthew L. Job Checkin

Tech found 2 pole 40 amp heat strip contactor internally shorted. Tech does not have one on the truck at this time. Unplugged contactor to get heat pump running without heat strips. Tested heat pump heating and defrost without issue. Picked up contactor from truck 38. Tested new heat strip contactor without issue. System is back operating properly. Collected for repair. No housecall per PSA agreement. Please send paper copy 124 Heritage Drive Smithfield NC 27577


Ricardo  T.

Ricardo T. Job Checkin

Tech returned and dropped off 16x30x1 filter.


Matthew L.

Matthew L. Job Checkin

Tech found no Red 24 volt signal to outdoor unit. System was running in heat without powering defrost board which caused condenser to freeze a few days ago. Recorded amp draws and refrigerant pressures. Tech found float switch circuit breaking Red to outdoor unit instead of red to thermostat. Swapped tatat wires to kill tstat power on float switch trip. Condensate pump was full of water from dehumidifier, but not running. Tech bumped pump and it turned on and pumped out water. Removed condensate pump from crawlspace and thoroughly washed it. After reconnecting, tech was still not getting 24 volts to thermostat through float switch circuit. Condensate pump switch is closed. Found air handler float switch gummed up with dirt and not passing voltage. Tried to reset it, but could not. Replaced float switch. Tested heat mode, defrost, and cooling without issues after cleaning condensate pump, correcting float switch wiring and replacing air handler float switch. Put notes and pics on servic


Dawson M.

Dawson M. Job Checkin

Tech picked up filter.


Landen  H.

Landen H. Job Checkin

Tech returned to drop off 16x30x1 filter. No answer at the door left filter at the front door.


Landen  H.

Landen H. Job Checkin

Tech washed and serviced mini split and found no challenges at this time (unit is 6 months old) unit is up heating properly at this time.


Spencer C.

Spencer C. Job Checkin

Tech found system calling for aux heat but only running heat pump heat. Tech found no 24v at w. Thermostat sends power to w then goes through outdoor thermostat before going to heat strip relay. Outdoor thermostat is set to 45 and it’s 30 outside. Tech increased outdoor thermostat temp all the way up before the thermostat closed indicating a failed outdoor thermostat. Tech explained the outdoor thermostat is an accessory and is not necessary, but can be replaced. Tech also found the only one heat strip running due to a failed fuse link. Customer wanted to bypass the thermostat to have 1 heat strip working and get quotes emailed for other repairs.


Logan P.

Logan P. Job Checkin

Tech performed service on trane package unit. Tech did not have 16x30 filter. Will have to return for filter. Tech did not inspect ductwork due to customer losing key for gate to get access. Delta t is within specification and customer is satisfied with today’s service. Found no challenges at todays visit.


Norman  A.

Norman A. Job Checkin

Front hose bib good Rear hose bib is good All fixer in master bath good Hot water heater look great advise a flush and expansion tank to bring it up to code Kitchen fixer are good Hall bathroom all fixer good Customer want water heater flush today


Logan P.

Logan P. Job Checkin

Tech performed service on Ruud package unit. Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at todays visit.


Logan P.

Logan P. Job Checkin

Tech performed service on rheem package unit. Customer requested that batteries would be changed in thermostat. Tech changed batteries. All ok at this time. Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at todays visit.


Spencer C.

Spencer C. Job Checkin

Tech found coil does have dirty sock smell but noticed the smell seemed more like a dead animal smell. Mobile home ducts are built into the home and are non replaceable. Tech would recommend calling to see if they can be cleaned. Tech also sent estimate to remove coil, coil pan and blower to clean but recommends replacing coil to fix dirty sock. Tech replaced filter. Homeowner told tech to tell tenant to reach out to eagles properties.


Noah C.

Noah C. Job Checkin

Upon arrival found bacterial buildup debris blowing out of bedroom vent. Inspected duct system for this room and found no challenges. Vacuumed up debris in room and inside of vent. Found iWave to be failed and not operating on this system. Replaced with Plasma air purifier. System is operating properly.


Kyle W.

Kyle W. Job Checkin

Replaced (2) heat strip sequencers and cycled with no further challenges.