Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
I was more than pleased with the young man who serviced my unit and would highly recommend him for promotion in your company. He was very polite and considerate and completed his work without causing any disruption. Yeah Jackson and Sons.
Overall Experience
Quality
Experience
Punctuality
Our first service call was scheduled in a timely manner. Blake answered all of my questions about our gas pack. We moved into the home about 1.5 yrs ago, so I was not familiar with the system. He was professional and respectful. He was easy to understand in that he didn't use technical terms.
Overall Experience
Quality
Experience
Punctuality
We have been working through a moisture in our crawlspace situation. Finding out that our ductwork is old and leaking has given us more information to help us solve our problem in a more complete manner. Very happy with the prompt appointment.
Overall Experience
Quality
Price
Convenience
Tech is repairing an older style TRANE split system heat pump.
Full system tune up on 4 Trane split units
Full service tune up on a TRANE gas pack
Tech found whine coming from inducer draft motor bearings. Tech replaced motor under homeowners approval. Unit is heating upon techs departure. Whine noise is gone.
Full system inspection on Trane package unit
Full system inspection on American Standard split systems
Full system inspection on Lennox gas pack
Full system inspection on Lennox split unit
Technician fixed hanging gas heater.
Completed full service on 3 new Carrier Gas Package units
Cleaned indoor-blower wheels on two Trane Gas packs.
Completed CMA. Full service on two 6 year old gas packs
Completed CMA service on 3 5 year old Trane Split Heat pumps.