2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for rocky mount, nc

Rated 4.9 out of 5 stars based on 37 customer reviews

Quick and clear assessment

Thank you for accessing the issues with my HVAC.

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Very helpful

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Great

He were very helpful

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Knowledgeable technician

Kenneth explained the problem in layman’s terms-excellent technician.

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Fantastic job !!!

Kenny was professional. & efficient !!

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Good Guy

Did his job 👍🏻, above and beyond, give the man his mustang.

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Excellent Service

Josh did a great job and gave me good information. I’m very happy with my service today.

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Excellent service

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Excellent Service! Our technician was awesome!

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Excellent service

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Excellent Service!!!

Landen did an excellent job!! Explained service well and pointed out, with photos, future potential issues and what needed to be done. Couldn’t have asked for better service!!

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Customer Care Beyond Excellent

Kyle W was an excellent technician. He took the time to explain to me the problem, how to fix it, how to maintain my unit since it is very old, to get the best use out of it until I can replace it. This is my second time using Jackson and Sons and I would recommend this company to everybody that I know!

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Great

Very helpful technical

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Good job

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Job Locations
for rocky mount, nc

Matthew L.

Matthew L. Job Checkin

Sold 3 ton Carrier gaspack and mini split for addition. Consultation Code: ENGW7HZ7E


Joseph C.

Joseph C. Job Checkin

Upon arrival tech found dead dual run capacitor, tech replaced after approval system back cooling with 16-17 delta t and correct run pressures. Customer signed up for MPA tech informed customer on age of system customer stated he wants to try and get a couple more years out of it.


Landen  H.

Landen H. Job Checkin

Tech washed and serviced unit and found no challenges at this time unit is 6 months old tech recommended plamsa customer will think on it. Unit is up and cooling with a delta t of 21.


Landen  H.

Landen H. Job Checkin

Tech washed and serviced unit and found no challenges at this time unit is up and cooling with a delta t of 23.


David  S.

David S. Job Checkin

-Performed CMA full service on one gas package system. -No power in place at location. No electrical meter installed. Inspected & cleaned system as able. -Compressor megged as bad prior. Windings shorting and compressor is due for failure. Due to age of system, customer should consider replacement of system. Equipment replacement was proposed at last service.


Romario  T.

Romario T. Job Checkin

Airhandler #2. Found the float switch tripped. System was installed September of 2023. Tech corrected the drain line and cleared the debris stuck at the tip at the exterior section of the drain. Thermostat is back on. Install warranty.


Joshua W.

Joshua W. Job Checkin

Tech arrived and found no power at breaker to condenser, tech quoted new breaker and customer approved. Tech also recommended thermostat and customer approved. Customer signed up for 1 system MPA but has two systems that he would like to alternate. System is now on and operating properly at this time.


Joshua W.

Joshua W. Job Checkin

Tech performed ESA on two systems, tech found no issues with either system at todays visit. Both systems are back on and operating properly at this time. Customer supplies their own filters. Customer said he will call if he decides to renew. Tech went over all pricing options and left brochure for customer to look over.


David C.

David C. Job Checkin

10 TON TRANE CONDENSING UNIT


Joshua C.

Joshua C. Job Checkin

Performed CMA Inspection on 3 Gas Pack Units (Coils washed on Kitchen unit), 2 make up air units, and 4 exhaust fans RTU 1 (kitchen) - no challenges found at the time of maintenance. System operating within spec. Delta t observed was 20 degrees. Filters changed and coils washed and rinsed. RTU 2 (dining room) - technician did not observe any challenges while servicing system. Unit is cooling good and holding a 19 degree delta t. Filters changed. RTU 3 (dining room) - tech did not find any challenges while working on system today. The system is cooling properly and holding a delta t of 20 degrees. Tech did make repair to blower door - insulation was peeling off, technician added sticky spray and duct tape to prevent door insulation from coming off. Challenges- belt on SF 2 make up air unit is loose and deteriorating. Technician found extra belt in blower housing, however, it was also cracked and dry rotted. Size is A49 - tech recommends replacing before belt breaks. Dehumidifier #1


Matthew L.

Matthew L. Job Checkin

Tech found system not cooling due to a failed 40/7.5 uF dual run capacitor. Tech replaced for testing purposes and found no further issues. Quoted $330.08 for repair and E&S fee. Approved repair. Back cooling. Need to check on maintenance per Brandon and call back to schedule.


Matt C.

Matt C. Job Checkin

Tech performed esa on gas pack, found no challenges at todays visit wasn’t home to renew maintenance, son let tech inside


Matt C.

Matt C. Job Checkin

Tech performed esa on heil gas pack, found no challenges at todays visit


Matt C.

Matt C. Job Checkin

Tech performed esa on carrier split heat pump, found no challenges at todays visit


Matthew L.

Matthew L. Job Checkin

Spoke to Mrs. Hopper, she is going to have general contractor take care of HVAC.