Overall Experience
Quality
Experience
Punctuality
Thank you for continued professional service and great technicians.
Overall Experience
Quality
Experience
Punctuality
Last year our unit failed on Thursday night at midnight. Friday morning I called for help. My unit was repaired that afternoon by Technician DC! I was pleasantly shocked! The quick and efficient response convinced me to buy a service contract. Feb 19th Technician DC came for a check up. He found a disconnect that had for some reason gotten so hot it had melted. A FIRE AVERTED! We could not tell how long it had been hot but it was so hot that DC burned his finger when he touched the box. I have never been one to buy service contracts but this is an example of the benefit. Even though I will on occasion go under my house to inspect conditions who is to say I would have been in time or even noticed the box was hot? Many thanks to DC for his professional experience. A great job done! DC is a really good service guy. Many thanks!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Chad provided information that I did not previously get from other technicians about my premium service. It was obvious that he his motives were customer service first.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Installation was great. Michael was very knowledgeable about the product, explained all, was very kind.
Overall Experience
Quality
Experience
Punctuality
Tech is repairing a new style Carrier ac condenser.
Annual maintenance on a Goodman package heat pump.
Inspection on 2 Trane heat pumps, Bard wall unit, changed filters, sweating ductwork.
Full service on a Trane gas package unit, changed filters.
Annual maintenance on a Goodman split system.
Annual maintenance on a Trane split system.
Annual maintenance on a Trane package heat pump.
We are ordering a new blower control board on a 13 year carrier split heat pump.
Full service on 18 units, cleaned coils, diagnosed 3 bad units.
Full service to 25 units, replaced capacitor,
Diagnosed no AC to upstairs, found bad capacitor, replaced and cooling.
Tech is performing annual tune up on a new style Trane split system heat pump.
Tech is performing annual tune up on a new style Trane package heat pump.
Tech is performing annual tune up on two new style Trane heat pumps.
