Last year our unit failed on Thursday night at midnight. Friday morning I called for help. My unit was repaired that afternoon by Technician DC! I was pleasantly shocked! The quick and efficient response convinced me to buy a service contract. Feb 19th Technician DC came for a check up. He found a disconnect that had for some reason gotten so hot it had melted. A FIRE AVERTED! We could not tell how long it had been hot but it was so hot that DC burned his finger when he touched the box. I have never been one to buy service contracts but this is an example of the benefit. Even though I will on occasion go under my house to inspect conditions who is to say I would have been in time or even noticed the box was hot? Many thanks to DC for his professional experience. A great job done! DC is a really good service guy. Many thanks!
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Chad provided information that I did not previously get from other technicians about my premium service. It was obvious that he his motives were customer service first.
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Installation was great. Michael was very knowledgeable about the product, explained all, was very kind.
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We have recommended Jackson and Sons to others, and as long as our service is excellent, we will continue to recommend you. Good Job!!
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Full service to 25 units, replaced capacitor,
Diagnosed no AC to upstairs, found bad capacitor, replaced and cooling.
Tech is performing annual tune up on a new style Trane split system heat pump.
Tech is performing annual tune up on a new style Trane package heat pump.
Tech is performing annual tune up on two new style Trane heat pumps.
Tech is performing annual tune up on 5 Trane split system heat pumps.
Tech is performing annual maintenance on a Goodman and American Standard split systems.
We are replacing a bad dual run capacitor on a 12 year carrier package heat pump.
Tech is performing annual tune up on a new style Trane package heat pump.
