Ricky came by today to do some routine maintenance on our new system and he was a wealth of knowledge. Very informative and great personality. I enjoyed having a conversation with him even after he was finished with the ‘checkup’.
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Punctuality
Overall Experience
Quality
Experience
Punctuality
I find Jackson and Son to be professional , prompt, efficient, and knowledgeable.
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Punctuality
The technician was polite to me and respectful of my home. He explained what he was going to do and when completed he told me what he had done.
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This is the third time a J&S service man has come to my home and each one has been very professional, knowledgeable, and efficient . I wish I had found Jackson and Son years ago!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Annual maintenance on a Comortmaker gas pack.
Tech is repairing an older style TRANE gas pack.
Tech is performing annual maintenance on a Trane package unit.
Annual maintenance on a Trane package heat pump.
Replaced run capacitor. Also replaced thermostat.
Tech is performing annual tune up on a new style Trane gas pack. Tech recommends installing a surge protector on system to ensure unit remains safe from lightning strikes and utility spikes.
Tech working on an ac repair, replaces a variable speed blower motor to get system back up and cooling.
Tech is performing annual service on a Trane split system in preparation for winter months.
