Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Mate was knowledgeable, thorough, meticulous, and concerned about doing the job correctly.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Noah, from Jackson and Sons, is knowledgeable, conscientious, efficient, and attentive . He is also very courteous.
Overall Experience
Quality
Experience
Punctuality
Great job by our service technician Logan during our regularly scheduled system check up. He went the “extra mile” by helping us with a thermostat programming issue. Very satisfied customer here in Stantonsburg!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Ricky came by today to do some routine maintenance on our new system and he was a wealth of knowledge. Very informative and great personality. I enjoyed having a conversation with him even after he was finished with the ‘checkup’.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Found drain line clogged causing float switch to trip. Cleared drain line and tested drainage. System back up and cooling. Service warranty.
4WCZ5048E1000A & DUCT SYSTEM, 4TWRR030N1000A/TEM4A0B31M31SA & DUCT SYSTEM
Tech performed ESA on one system, tech did not find any issues with system operation at todays visit, system is back on and operating properly at this time.
Performed ESA, homeowner was not home at the time of maintenance. Performed outside portion only, no issues at todays visit. Evaporator coil is showing signs of rust and corrosion but did not find any leaks. Tech cleaned and serviced unit.
Tech found blower shaft does not spin freely. Tech replaced motor and wheel under contractor warranty. Unit is now running without vibrating blower wheel. PSC blower, contractor warranty.
FOUND BLOWER WHEEL WARPED CAUSING SYSTEM TO ABNORMALLY SHAKE CAUSING PANELS TO VIBRATE. NEED TO ORDER AND RETURN TO REPLACE WARRANTY BLOWER WHEEL. MOTOR WAS RECENTLY REPLACED.
Invested in upstairs and down stairs system and duct total home remodel
Tech returned to replace schrader Valve.
HVAC Repairs: Upon arriving at the client's residence to address HVAC issues, I diagnosed faulty pressure switches affecting the system's performance. This irregularity compromised efficiency and reliability. Replacing the faulty pressure switches rectified the issue, ensuring proper pressure regulation and optimizing the system's efficiency and reliability.
Tech performed maintenance per service agreement. Tech found Schrader valve leaking on discharge line. Tech informed Homeowner and attached estimate on invoice. Tech replaced two 14x24 filters. system is operating properly at this time. Homeowner renewed one system ESA at 318.86 via check.
Replaced variable speed blower motor. Warranty price. Collected $386.54 by card, system is back up and running.
Tech found float switch tripped with no water in the pan. Float switch orientation causes pressure on float breaking power to Y. Tech replaced float switch and recommend an EX trap. Customer only wants secondary float switch replaced now and wants to purchase ez trap at next maintenance.
Tech found blower would not engage tech did get 240v to blower motor relay in board would click when engaged and 24v was present at the motor but did not spin. Tech informed customer on findings and price fir warranty blower motor
Performed routine maintenance per energy savings agreement. Technician did not find any challenges with system cooling today. The system is operating properly and holding a delta t of 20 degrees. No further development from rust findings at last visit, all systems function properly at the time of maintenance. Customer renewed ESA. Payment billed out with office approval. Send bill to PO Box 143 Stantonsburg NC 27883.
Performed routine maintenance per energy savings agreement. Technician was unable to find any challenges with the portion of service completed. Tech was unable to get anyone to the door so they were unable to inspect thermostat, change filters or check delta t. Filters left between screen door and front door. For renewal, technician billed out per office. Customer is mailing in check for renewal