2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Kyle W.

Kyle W. Job Checkin

FOUND THERMOSTAT FAULTY INTERMITTENTLY UNABLE TO SEND CALL FOR AUXILIARY HEAT. 19 YEAR OLD SYSTEM FURTHER INSPECTED FOUND COMPRESSOR EXTREMELY NOISEY UPON STARTUP. WINDING READINGS WITHIN HIGH END OF CAUTION/BAD RANGE. LARGE REPAIR COSTS NOT RECOMMENDED DUE TO AGE/OVERALL POOR CONDITION. PLANS TO SELL HOME SOON. HANDED OVER TO FIELD SUPERVISOR TO SEND OVER NEW EQUIPMENT PROPOSAL.


Matthew L.

Matthew L. Job Checkin

Customer says he could not hear airflow noise from old air handler. He can hear this one. It sounds normal to tech. Tech lowered blower speed from high tap 3 to medium speed tap 2. Customer can’t hear a difference. Tech changed it back to high. Customer also reported system took 2 hours to increase 2 degrees. Checked vision pro settings. Checked amp draws and refrigerant pressures from outdoor unit. Forced defrost without issues. Tech found no issues with new install.


David C.

David C. Job Checkin

Consultation Code: ENGXEVRFU


Bryce C.

Bryce C. Job Checkin

Mandontory


Kyle W.

Kyle W. Job Checkin

FOUND 24 YEAR OLD R22 SYSTEM LOW ON CHARGE. COMPRESSOR STRUGGLING TO START/READING IN CAUTION RANGE. EXPENSIVE REPAIRS NOT RECOMMENDED. HANDED OVER TO BRYCE.


Campbell  C.

Campbell C. Job Checkin

Tech found down stairs system loud and amps high on compressor. Tech recommended having ac renew installed to lower amps and noise of compressor. Homeowner approved. Tech also recommended having ac renew on upstairs system homeowner wants to have ac renew installed next visit. (Has 14x14 filter)


David  S.

David S. Job Checkin

Tech replaced dual run cap per homeowners satisfaction Compressor start and run winding weak System is back to cooling for now


Matthew L.

Matthew L. Job Checkin

Tech returned and replaced failed start kit. Recovered 1 lb 8 oz of remaining R22 in system. Flowed nitrogen while brazing in new indoor coil and filter drier. Threaded in new indoor TXV and tightened with two adjustable wrenches. Pressure tested to 200 psi nitrogen. System passed standing pressure test and soap bubble test. Evacuated system to 200 microns. System passed 20 minute standing vacuum test. Recharged with 5 lbs 10 oz of R22 plus 4 oz for 30 foot lineset. Tested system without challenges. Tech collected for repairs. Customer placed both split systems on regular Comfort Plus plan. First visit in 6 months.


Matthew L.

Matthew L. Job Checkin

Tech found 1.5 ton Trane split system for the bonus room to be running on arrival. Tech confirmed blower, outdoor fan motor, and compressor are amping normally. Tech found system not cooling due to being significantly low on R22 refrigerant. Factory charge is 5 lbs 10 oz. Tech estimates system 4-5 lbs low. Tech let customer know that we can perform a leak search and leak repair, but due to cost of R22 leak repairs and EPA phase out of R22 refrigerant, tech would recommend replacing system instead. To get system temporarily cooling by charging up system, tech quoted $998.86 including tax. Tech also found Trane start kit failed. Quoted $393.10 including tax to replace start kit to ensure compressor starts under peak load. Customer approval leak search. Tech swept outdoor unit and found no refrigerant leaks. Tech found indoor coil leaking near the center bottom Ubends on the door side of air handler. Uploaded video of detected location. Due to advanced corrosion, repair to existing in