Overall Experience
Quality
Experience
Punctuality
Tech was informed kitchen unjt was no operating and laundry room unit keeps freezing up to check both while here tech found kitchen unit serial #0673 was calling for cool but had no power to disconnect tech traced back to panel in mechanical room and reset breaker 50amp which was off tech then tested system and found compressor amp was 11.98 within specs tech believes someone accidentally cut off breaker. Tech then checked laundry room #4101 pressure and delta t of laundry room unit found 112/283 with a 16.7 delta t unit needs to be maintenance before we can further diagnose unit
Performed a filter change on 3 Trane package units on the roof and ceiling filters. makeup air screens are good, did not brush returns in dining due to customers dining under them. Unit #1 disconnect is Off waiting repairs.
Performed filter change on 3 Trane package units on the Roof, coils look good, belts are good. Brushed dust off the return grilles in the ceilings.
Kitchen thermostat was set on 75 and kitchen was 78 on arrival. Smaller compressor #2 on kitchen RTU was running on arrival, but larger compressor #1 was not due to RTRM board 2 flash lockout. Inspected blower belt and filters without challenges. Cycled power to clear lockout and observed cooling mode in each stage for fifteen minutes. Documented amp draws and pressures. Found no challenges with system. Back cooling at this time. Tech billed for service call.
Manager gave tech information for contact Ngaire Hubbard nhubbard@scnbnc.com. Kitchen system was calling for cooling, but nothing on system was running. Tech found no voltage inside 3 phase disconnect due to 125 Amp breaker being tripped inside back breaker room. Tech locked out disconnect and ohmed both compressors. Tech found them both reading continuity to ground in the megohm scale. Ohmed blower motor and read 2.5 ohms to ground. Got no ohm reading to ground from outdoor fan motors. Uploaded pictures. Fuses are not blown. Tech tested 3 phase voltage with line rotation test on Fieldpiece SC680 meter and found rotation reversed. Would need a 10 mm Allen key to loosen lug inside disconnect and switch phase rotation. Need to verify phase rotation before restoring power to unit. Need to quote needed repairs. Both compressors and blower motor. Tech billed for service call. Tech recommended licensed electrician inspect building electrical, especially line voltage to RTUs, and sign o
Tech is servicing an Aprilaire dehumidifier.
Tech is servicing a Carrier split system.
Tech is servicing a Goodman split system.
Tech is servicing a Carrier split system.
Tech is servicing a Goodman split system.