2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for wilson, nc

Rated 5.0 out of 5 stars based on 35 customer reviews

great service

Great service, the service technician was very nice and took the time to go over his findings and estimator promptly provided replacement estimates

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Excellent job

Explain very well

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Great service!

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Great Maintenance Visit!

Great maintenance visit, feeling more confident and knowledgeable about the units and their readiness!

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Fast response

Friendly and knowledgeable

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Great service!

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Great service!

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Great service

No better service

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I made the right choice!

I would recommend Jackson & Sons to anyone. They have always provided excellent service for my business and home.

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Excellent service

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Excellent Service

Very knowledgeable, courteous, fast service for the repair of our air conditioner!!

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Great service

Great service as usual!

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Fantastic Experience!

Professional, personable, and knowledgeable! Answered my questions to help me better understand my home. Very respectful and I’m looking forward to being on the service plan!

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Excellent Service

Great service, this will make the second unit we have brought from Jackson & Sons, our first was in 2008, it has just started giving us problems, so we are now investing in getting a new one...Thanks Jackson & Sons for your service.

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Professional service

Nate was extremely professional and efficient in diagnosing and explaining the problem. Took the time to show what he found and answer any questions that I had. Very pleased with the service and explanation of next steps.

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Job Locations
for wilson, nc

Jospeh A.

Jospeh A. Job Checkin

Tech performed CMA inspection on 21 split systems, 1 mini split, and 1 package unit. All systems are operating in heat mode at this time, however tech left system 14 condenser off due to previously found faults. Tech has attached system performance reports to this invoice.


Joseph C.

Joseph C. Job Checkin

Tech performed ESA on 1 system found no challenges at this visit, recommended surge protection customer declined. Tech showed customer how to connect google nest t stat to phone customer uses own filters.


Spencer C.

Spencer C. Job Checkin

Tech found a low voltage short in the G circuit. Tech found an AC/DC adaptor going to an air quality monitoring that had continuity to ground was tied to the G circuit. Tech took the monitor out of the circuit and found system running properly. System is now running properly. We will have to quote out replacing the monitor if they choose to have it replaced.


Noah C.

Noah C. Job Checkin

Tech replaced hood on package unit. Removed existing hood and installed new, secured tightly and sealed around hood with silicone. Also replaced UV bulb, collected $621.53 by card.


Randy K.

Randy K. Job Checkin

Inspection on a TRANE heat pump, changed filters, cleared drain trap, checked belt, checked capacitor and motor amps.


Randy K.

Randy K. Job Checkin

Performed a full service on 3 Trane units, Carrier AC, ICP gas package unit, changed filters, checked capacitors, motor amps, belts, cleared traps, cleaned units, washed coils. Emptied aux pan of debris in Elec room.


Spencer C.

Spencer C. Job Checkin

Tech found furnace 1 pressure switch error due to an inducer assembly completely rusted out as well as heat exchangers in poor condition.. Unit is 31 years old and recommended replacement. Tech found furnace 2 receiving gas on the inlet side of the gas valve, but no gas on the outlet side with 24v at the valve. Gas valve would need to be replaced


Anthony  B.

Anthony B. Job Checkin

2.5 TON SPLIT HEAT PUMP


Kyle W.

Kyle W. Job Checkin

RETURNED TO REPLACE INDUCER MOTOR. ORIGINAL WHEEL IS RUSTED AND CANNOT BE REMOVED FROM SHAFT. ONLY MOTOR WAS SENT FROM MANUFACTURER. SPOKE WITH JERRY WE WILL BE RETURNING WITH FULL INDUCER ASSEMBLY.


Luis R.

Luis R. Job Checkin

Tech found aux switch tripped due to drain clogged tech cleared drain line with nitrogen


Luis R.

Luis R. Job Checkin

Tech found unit 3 kitchen unit was tripping breaker. tech reset breaker it automatically tripped again. tech found compressor was shorted to ground causing breaker to trip. Tech spoke with Richard and he was concerned on the unit he was in the middle of something and informed technician he will go find out all information he needs then give us a call back. He is aware of compressor being shorted to ground unit is left off. Compressor to be priced by office.


Kyle W.

Kyle W. Job Checkin

REPLACED FAILED INDUCER DRAFT ASSEMBLY/INSTALLED SURGE PROTECTOR. SYSTEM UP AND HEATING. BILL INVOICE TO FULFORD & JONES COMPANY APPROVED PER OFFICE.


Kyle W.

Kyle W. Job Checkin

FOUND WARRANTY INDUCER DRAFT ASSEMBLY HAS FAILED. NEED TO ORDER AND RETURN TO MAKE REPAIR. INVESTED IN PSA (3) SYSTEMS. SCHEDULE 1ST VISIT AFTER REPAIRS ARE MADE.


Percy M.

Percy M. Job Checkin

PERFORMED CMA FULL .SERVICE ON 1 GAS PACKAGE UNIT AND REPLACED FILTERS


Adam T.

Adam T. Job Checkin

AC Repair Service: The challenge was an AC system suffering from frost buildup on its components. A swift investigation revealed a malfunctioning defrost control system as the culprit. To address this issue, I undertook a comprehensive repair, meticulously fine-tuning and optimizing the defrost cycles to ensure their proper operation. The result was an AC system that no longer suffered from frost buildup, guaranteeing efficient and uninterrupted cooling performance for the homeowner.