Wonderful! No complaints at all!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
When a malfunction occurs, they are here within 24 hours. Always friendly and courteous.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Blake presented himself as a clean cut & very professional representative. I felt very comfortable with him being in my home. I really appreciated the fact that he did not suggest that I purchase a new unit because one of my units is about 27 years old. A former Jackson & Son representative did suggest purchasing a new unit to my husband just because the unit was old, even though we were not having any problems with it. I did not feel too good about that. I wondered if the service to us was less important than the benefit of selling a new unit was to the representative.
Overall Experience
Quality
Experience
Punctuality
Inspection on 22 split systems and 1 gas pack
Tech found failed two speed inducer draft motor.
Tech freed up inducer draft motor to get a gas furnace heating and cleared orifices to get another gas pack heating.
Completed CMA full service on 1 Carrier Gas Package Unit And 1 Carrier Package Ac Unit
Completed CMA full service on 3 Trane Gas Packs
Annual maintenance on a Trane package heat pump.
Full service maintenance on a Carrier heat pump, Daikin heat pump, changed filters.
Full service on 4 Carrier gas package units.
Full system tuneup on 22 split systems and 1 package unit
Annual maintenance on a Trane package heat pump.
