Overall Experience
Quality
Experience
Punctuality
Came in and didn’t stop until our system was up and running. Explained everything in detail to correct the problem.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Wonderful! No complaints at all!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
When a malfunction occurs, they are here within 24 hours. Always friendly and courteous.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Blake presented himself as a clean cut & very professional representative. I felt very comfortable with him being in my home. I really appreciated the fact that he did not suggest that I purchase a new unit because one of my units is about 27 years old. A former Jackson & Son representative did suggest purchasing a new unit to my husband just because the unit was old, even though we were not having any problems with it. I did not feel too good about that. I wondered if the service to us was less important than the benefit of selling a new unit was to the representative.
Overall Experience
Quality
Experience
Punctuality
Diagnosed a faulty condenser fan motor on Amana gas pack.
Replaced capacitors on Trane, Carrier,
Full system tune up on 23 split units; Trane, Carrier, Ruud
Tech is servicing a Trane split system.
Tech is servicing a Goodman split system.
Tech is servicing a Trane split system.
Tech is servicing three Trane package units.
Tech is servicing three Trane gas packs.
