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This is my first time dealing with Jackson & Son, and I am very impressed. The service man came out the same day I called, promptly, in sweltering heat. I’m having a kitchen renovation done, so the house is in a shambles, he was very polite and kind. The diagnosis of the problem was not easy; Donnie and Tyler worked tirelessly to fix the problem, requiring multiple service calls in 2 days. Tyler did not charge for the last service call; I was grateful for that. I will recommend to anyone.
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Overall Experience
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This may only be the third time we've had Jackson and Sons come out for biannual maintenance, but we feel we have received top-notch service each time! Jason was very respectful and friendly. He explained things in a clear, concise way. We appreciate his knowlege and expertise in servicing our units. Thanks, Jason!!!
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Nate was very knowledgeable, did the work well, and answered my questions in a manner that let me understand.
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... but Jackson & Sons came through! Caleb had Matt out to troubleshoot our heat issue in a few hours, as a same day call in. Second interaction with this company - both times techs were timely, respectful, friendly, and efficient!
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Very professional, knowledgeable, and detailed in explaining what was going to be done.
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TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW GOODMAN GAS PACK
Inspect Trane gas pack on roof, changed filters.
Tech performed servicing and cleaning on bryant split system.
Cleared drain line on a Bryant split system.
Cleared drain line on a Bryant split system.
Replaced dual run capacitor on a Trane Gas Pack.
Maintenance tune up.Upon inspection, tech found cooling system draining properly. Checked temperatures and found adequate Delta T. Both air filters were replaced.
Technicians removed the old broken down unit and replaced it with a new efficient split system
Added refrigerant to a Ducane heat pump.
Tech is servicing a Goodman split system.
Techbis performing annual service on a Trane gaspack.
