The technician (Josh) was very informative and efficient. He always was incredibly detailed cleaning even the outside of our furnace. I like that he came at the beginning of our appointment window and he flat out had a great personality as well. I was comfortable with him in my home, and that doesn’t happen often. Josh answered all of my questions and even helped with a quote with my landlord for possible future work without feeling like a sales lead! He acted like my 4 crazy barking dogs weren’t a bother at all which helps my anxiety. Very professional yet still down to earth. He really was great! Thank you all so much!