Josh is a very experienced technician and he patiently waited while I explained all the concerns I had and why I had called to have a technician come out. After patiently listening to me, and explaining why he thought certain things were happening, because of the experience he has had over the years, I went with him to look at the furnace. His assessment of the problem was accurate and pointed the problems out to me. I am very pleased with the service I received from Josh. I would highly recommend him.
