Christian is wonderful to work with. Very polite, knowledgeable, on time, and professional. The product I purchased I have doubts about.
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I can’t say enough great things about this company from the time my call was answered by Brianne until Andrew finished up his service call at our cabin when we had a critical problem with our thermostat. Great trustworthy team and would definitely recommend them to anyone.
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I appreciated the quick response to my initial call to James Thomas HVAC. It was necessary to order a furnace control board to repair my furnace. The service technician was kind enough to get my fireplace going before he left. James Thomas HVAC was willing to let my son in Woodstock drive to Kennesaw, pick up the control board and bring it to their office in Blue Ridge for installation the next day. Therefore, I was only without heat for one night, and since the technician took the time to get my my fireplace going on the initial visit to troubleshoot the problem, I was so much more comfortable than I would have been otherwise. I so appreciated the cooperation and assistance I was given. Thank you James Thomas HVAC from a very satisfied customer! Thank you for hiring such caring staff!
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Technician arrived on time and was able to diagnose and repair a blown transformer in our furnace very quickly. Heat is back on and we are grateful.
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Always a pleasure doing business with James Thomas Heating and Cooling.
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Robert was very knowledgeable, professional and personable. He let me know what I might be up against in the future, since I have a very old furnace and thermostat, allowing me to plan accordingly.
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Very prompt and did a thorough search for the issue.
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Highly recommend! Billy was thorough and efficient. He made certain that every concern was addressed…and then some!
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Very friendly and capable.
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Zone damper motor not working an opening zone
