Excellent experience all around; from the initial phone call until the problem was resolved. Office staff were wonderful and the techs were knowledgeable and efficient.
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JT is always responsive and professional. When we had a thermostat issue, they were able to respond quick and get the problem resolved.
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He did a great job. He fixed our problem. Was professional. Efficient! Timely! Thank you!
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Finally got my furnace working. Heat is so important.
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Once again, I love John Thomas for coming out and servicing our AC. It's always good to know a good Heating And Air man what a team you have at John Thomas.
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Very satisfied, technician was very professional, he explained the inspection process and provided immediate feedback. Technician communicated well as to arrival time, overall experience was very positive.
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Did such a great job getting the logs in our fireplace working! Very friendly and informative!
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Very professional- identified the problem and took the corrective action in a timely fashion
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From the first call I made to the final service call everyone was thorough and kind.
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Tech did a great job.Wish all service company’s used J T business model.Service
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As always excellent service, Christian is an excellent tech!
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Lennox heatpump maintenance and filter change
Bad condensate pump, not pumping water out, causing it to shut off
