Satisfied Long-Term Customer

Sean from , GA

We’ve used James Thomas H&A for many years now. We’ve always been satisfied with their administrators, technicians and work. They are profesional and a pleasure to deal with. Pricing is fair too, considering their high level of care and professionalism. Great folks.

Great customer service

Douglas from Blue Ridge, GA

Called with no heat on a 35 degrees day. Had it up and running 3 hours after call

Professional, prompt, courteous service

DM from , GA

New heat pump had an initial defective defrost cycle that was covered under warranty. The problem proved to be difficult to diagnose . James Thomas technicians were persistent in servicing the unit, requiring numerous trips. Technicians and Mr. Thomas went above and beyond in their efforts to resolve the problem.

Service

Michael from Ellijay, GA

Excellent Response Time, Customer Service and Follow through.

Best caring service EVER!!!!

Sheila from Blue Ridge, GA

This company does what it says with care and wonderful follow through. I have dependent on them for great service several times and they have always done what they say they will do at the same time fitting in emergency care quickly.

Great technician

John from Morganton, GA

Technician was awesome. Very polite, very informative, very efficient.

Super professional!

David from , GA

Extremely knowledgeable and thorough in servicing our HVAC and gas fireplace. We were extremely happy with their professionalism. Arrived when they said they would, educated us on our systems (this is our 2nd home) and made us feel very comfortable. Highly recommend!

Quick service response

Lisa from Epworth, GA

James Thomas HVAC came to our home quickly, fixed our issue, knowledgeable service rep, and will use them as my future HVAC service provider. Great experience!

fantastic

Dan from , GA

Perfect, purchasing, installation, cant do any better, the best.

Very professional!

Dee from , GA

They arrived on time, they were professional and courteous. They were conscious of tracking anything in from outside. They did a fantastic job! I would use them again and again.

Timely service for a cabin owner out of state .

Jeffrey from , GA

Professional timely service. What else to say?

Scotty and Jen were exceptional.

Gary from , GA

Scotty and Jen bridged the trust gap between service provider and customer.

Great install crew

Steve from , GA

Excellent Service

Bennie from , GA

A/C went out last summer and they were quick to respond and stop the sweating. So impressed with the service and customer appreciation I signed for the twice yearly service to stay on top of the equipment. Very satisfied and would highly recommend.

Painless HVAC Repair

Bill from Morganton, GA

James Thomas HVAC employee Scotty arrived on time was courteous and professional. He quickly diagnosed the problem with my compressor that would not turn off. He had it fixed in fifteen minutes. The whole process took less than 30 minutes. It is working properly and I’m a very satisfied customer