We were away on vacation for the first time during the pandemic. We had our cabin rented to others that were trying to do the same and suddenly our AC plunked out. Even on a Saturday, these folks provided amazing service! Highly recommend!
#1 Scheduled me the same day I called! #2 Tech showed up and was very nice, knowledgeable, and pleasantly clean and professional looking. #3 I feared the worst due do previous recommendations, but was given a different diagnosis that ended up being just a fraction of the cost expected! #4 when they said the would prorate the labor, they were not kidding. I figured 1 hour. I was charged for .98 hours. I would have gladly paid them for the entire hour. But that just shows their honesty 😊 So thankful I got a second opinion! I had nothing to lose but gained a great heating and air company to do business with!
Got to the house quick, diagnosed, and fixed our problem. Couldn’t ask for anything else from a company. Jen, in the office....incredible.
They are the friendliest - Great service and explain everything and are very prompt. Give you tips for things you can do to correct the problems you are having but assure you they will be glad to come and fix it if it still doesn't work. We have been 100% satisfied with the service we have received each time we need them. They also work with you to get appointments that are convenient for us. Totally Great People!!!!!
These guys have always been very responsive. A/C went out first of July and they were there that afternoon and fixed it.
I am so glad I found James Thomas Air for my service and maintenance.Thank You!!
Wow! What a great experience! Jen went out of her way to try to schedule my service call so that I would have air before having eye surgery. Sure would have hated to have a sweaty face around my eyes after surgery. Our repairman was extremely friendly and efficient, He arrived, diagnosed the problem and left promptly. My husband and I both thought it was a little higher than expected, but was within reason. Guess you get what you pay for, and we did! Definitely will use them again!
Thank you for getting the job done! Have had several companies respond and never found the problem. Your service techs found the problem and repaired it.
They call prior to arrival to make sure that we were home and everything was fine. Tech explain everything that he was doing to the system and why. Very knowledgeable. Answered my questions and concerns about the system.
Lennox hearing maintenance
Hvac system maintenance on split system and mini split system
New install Lennox Heat Pump inspection
System maintenance before and after
Rheem ac repair
Water leak and HVAC system clear drain line system working within factory specs
Chaco maintenance check up.
Bryant furnace repair