Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Found control board shorted at the pressure switch connection which I bypassed, cycled ac checked pressures all operations are normal at this time. Did not charge service fee as the cnc was done a few weeks prior. Bill customer please.
Customer wanted us to check if unit was leaking long time club members nothing wrong with our units said she is going to call a roofer
Preformed summer maintenance checked all safety devices changed filters system working with in specifications at this time
Found a clogged filter and removed customer had no filters in stock at this time hut plans to replace them selves system had no temp drop climbed roof and checked unit found a bad capacitor and replaced cycled ac checked charge also checked charge on additional units on the roof at customer request. Confirmed proper operation all operations are normal at this time. Customer calling to schedule summer maintenance please check record for filters.
Removed and replaced both control boards and the rectifier on the new heat pump, cycled unit, all operations ok at this time, unit is heating but may need the charge balanced since we pulled some refrigerant out during diagnosis of this issue.
Found insulation had peeled off and was blocking airflow to the electric heat and cutting down air flow on heat pump significantly. Removed tested defrost and insured the back up heat activated in a call for defrost. Attempted to reattach insulation but was unable. Informed customer of my findings also informed customer that they should keep the system at a steady temp as it will take longer to make up the temp differential from night to morning and ultimately makes the system ineffeciant. Also noted that the temperature differential between thermostat and actual temp of the room is 10 degrees this is due to the location of the thermostat and may need to be insulated or moved to overcome.