Great visit. Representative was very nice, polite and knowledgeable. Rough estimate outside of budget for this project. Would love to work with you at some point down the road. H
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Aaron Dixon was professional, competent, articulate, thorough and friendly! Who could ask for anything more. The logistics and communication leading up to the appointment were excellent and accurate.
Overall Experience
Quality
Price
Convenience
Arrived onsite to perform an annual tune-up on a propane boiler. The gas line is installed in a way that prevents the boiler from being disassembled for a thorough cleaning. I provided an estimate to rework the gas line. Performed annual tune-up on a Crown propane boiler. Checked the burners, igniter, flame sensor, and pilot assembly. Cleaned the heat exchanger. Inspected safety controls, venting, and overall hydronic system function. Bubble-tested the pilot line and checked carbon monoxide levels—no leaks detected. During testing, the relief valve leaked, so I replaced it. The expansion tank was also leaking and had rust holes, so I replaced that as well. Verified operation—system is working properly at this time.
Replaced internals of hyvent. Was unable to remove the body to replace the whole unit. Spoke with customer and explained to him we can replace just the internals or replace the whole air separator and he preferred to replace the internals. Heated boiler up and cooled it off several times to confirm the fix worked and there is leak free operation
Customer reported a strong odor coming from the boiler in the main living area. Upon inspection, I observed significant soot accumulation on the top of the boiler and on the surrounding floor. Further examination through the barometric damper revealed that the smoke pipe was completely obstructed. I removed the boiler panels to inspect the internal components and found that the seals between the boiler sections have failed, allowing combustion gases to escape each time the boiler operates. The combustion chamber was also found to be completely filled with soot. I shut the cold water feed going to the domestic coil off to prevent leaks on very corroded piping. Due to these conditions, the boiler is unsafe to operate. I have red-tagged and disabled the unit to prevent further use. I explained the situation in detail to the customer’s son and, upon leaving, also spoke with Rosemary to ensure she understood the issue and the safety concerns. The boiler must remain out of service.
Looked at replacing oil boiler and possibly adding another Fujitsu heat pump
Removed and disposed of 4x10 sediment filter. Cleaned and lubricated o ring and filter housing. Installed new 4x10 sediment filter. Turned water back on to housing. There are no leaks present at time of service.
We replaced the upstairs toilet shut-off valve. The customer had reported a slow leak with a wet bucket underneath. Upon inspection, a small drip was observed from the existing shut-off. The valve was replaced and tested for proper operation—everything is working as it should with no leaks present. Customer is now apart of jerms home care club.
Arrived onsite to provide estimates for an annual tune-up and to investigate issues with the aquastat and circulator pump. The customer reported that the aquastat was not functioning. Upon inspection, I found it to be rusty and corroded. They also mentioned that zone L gets hot even when there is no call for heat. Based on my assessment, installing a heat check valve would likely prevent heat migration in that zone. Provided estimates for the recommended repairs, and the customer would like time to consider their options.
We will cut and cap an unused cast iron pipe by removing approximately 3–4 feet of concrete to access the line, then install PVC with glue caps on both ends. A smoke test will be performed to verify the connected roof vent, which will require a separate roofer to properly seal and cap at the roof level.( due to smoke test there will be a smell of smoke in the home) 11/3/25 we cut concrete and 4 inch cast pipe in the basement floor. We Left caps with customer for roofer to install. Preformed smoke test and smoke came out of multiple vents due to that result we left the 3 sweet vents to keep rain and snow out and still be able to have air for the rest of the house from the vent. Customer would like bill sent to the. Everything is working as it should.
Arrived onsite to investigate no heat in three zones and no hot water. The system has a boiler with an indirect water heater, meaning the boiler also provides domestic hot water. Upon arrival, the boiler was in lockout with a “boiler safety limit open” fault. The homeowner mentioned they’ve experienced this issue before due to rainwater entering the intake and triggering the alarm. I found that the rain guard had not been installed, so they reinstalled it themselves. The homeowner chose not to have me perform further diagnostics at this time. I provided estimates to replace four thermostats. Before leaving, I confirmed that the boiler was running and operating properly.
Upon arrival, the homeowner pointed out a ceiling area that had previously leaked. Visual inspection confirmed signs of a past leak. The homeowner noted that the shower had not been used for two weeks, while the toilet continued to be used without issue. During our initial evaluation, we ran the tub faucet and shower head for 10 minutes each with no signs of leakage. We also poured water using a pitcher over all finished cover plates, including the tub spout, shower trim, waste, and overflow plates, for several minutes—again observing no leaks through the ceiling below. To continue diagnostics, we performed a drainage leak test by cutting a 16” x 16” access opening in the ceiling for proper inspection. Through this access, we determined the waste and overflow assembly to be the source of the leak. Upon removal of the cover plate, we found the three screws compressing the gasket to be extremely loose. We tightened all screws, reinstalled the cover plate, and applied silicone around the
-For this job I met with the homeowner to discuss the opportunity to install a customer supplied neo angle shower and install the finish plumbing for a lavatory and toilet. After discussing the scope of work and the potential costs to do the work, he decided to go a different route and work closer with his carpenter’s plumber. -The homeowner is interested in installing mini splits and would like to schedule a consultation.
• Used a plunger and thrift to clear blockage in vanity drain line. Thoroughly tested the drain — confirmed proper operation and no leaks observed. • Adjusted the vanity faucet, which had been installed incorrectly, so that it now faces the correct direction. • Discussed installation of an outdoor wall hydrant that would run through the kitchen cabinet and exterior wall. The homeowner plans to renovate the kitchen, so installation of the spigot has been postponed until after renovation. • The homeowner also requested to postpone adding water supply and drainage in the garage for a future dog wash station.
-Upon arrival the technicians removed both toilets and water supply lines. The water to the unit had to be turned off to complete the scope of work. There was one gate valve in the ceiling assembly above the water heater. This gate valve turns the water off to the clothes washer valve and kitchen. It also turns the water off to the water heater and kitchen in the unit above. After discovering that the water to the bathrooms in the unit were still under pressure the technicians turned the water off to the whole building and installed two ball valves. One for the hot water in the bathrooms and one for the cold in both bathrooms. After completing this techs were able to remove both vanities, replace 2 toilet shutoffs with compression stops, and remove existing shower. -Second day techs removed the existing tub drain. The drain was plumbed with 1 1/2" copper and 2" cast iron. The copper was removed from the cast iron ptrap. A rubber bushing was used to adapt from the cast iron to pvc. Mo
Performed annual tune up on a Weil-McLain propane boiler. Cleaned the neutralizer and condensate trap. Inspected combustion, burner, heat exchanger, igniter, safety controls, relief valve, expansion tank, venting, and overall hydronic system operation. Performed a bubble test on the gas line and checked CO levels—no leaks detected. Flushed sediment from water heater. Verified operation and system is working properly at this time. Flush sediment from water heater
Upon inspection, we found the circulator gaskets leaking, the bolts rusted, and the boiler drain leaking. We replaced the gaskets and bolts on all three circulators and installed a new boiler drain to restore safe, reliable operation and prevent future leaks. The existing thermal expansion tank and safety pressure relief valve were outdated and not functioning properly. Both were replaced to ensure safe, dependable operation of the heating system and to prevent potential water damage or overpressure issues. The new relief valve was positioned to stand vertically and piped to the floor in accordance with code requirements. After completing all repairs, we purged the heating system, turned all ball valves back on, and ran all zones to verify proper operation. The system was thoroughly checked for leaks — none were present.
