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I called at 7:00 a technician was there by 9:30 he diagnosed the problem and got my water back running.
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Brian was very informative and thorough along with being professional and polite.
Overall Experience
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Price
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Overall Experience
Quality
Price
Convenience
I have known russ stone for a long time and always trust that he will do a great job and be honest about repairs and other work that needs to be done.
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Quality
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Convenience
We responded to a call regarding a suspected corroded pipe. Upon inspection, it appeared that the issue was actually due to a pop-up cover that had come loose. We secured the cover back in place, and the fixture is now functioning properly with no issues observed. I will follow up via email with estimates for installing leak detectors under the sinks.
Annual maintenance and deep cleaning were performed on the Fujitsu 1-to-1 Mini Split System. The housing of the indoor head was removed to access and thoroughly disinfect all interior surfaces. The blower wheel was taken out, cleaned, and disinfected to ensure optimal airflow. The evaporator coil was treated with coil cleaner and thoroughly rinsed with water to remove any buildup. The condensate pan was cleaned, and proper drainage was confirmed. Removable air filters were cleaned to maintain air quality. After reassembly, the system was tested and confirmed to be operating properly. For the outdoor unit, the jacket was removed to access and clean all exposed surfaces. A visual inspection confirmed that all electronics were intact and the interior was free of pests. The condenser coil was sprayed with coil cleaner, rinsed with water, and brushed to remove larger debris. The unit was reassembled, and a final test confirmed proper and efficient operation.
Replaced the faucet for customer Frank O’Donnell due to the incorrect model being sent during the previous visit. The correct faucet was customer-supplied and provided at no cost by Granite Group to resolve the prior error. After installation, we tested the faucet and confirmed proper operation with no leaks present.
Replaced the expansion tank after determining it was waterlogged. During the inspection, we identified a leak at the washing machine valve; the customer chose to have it replaced. Additionally, we installed a customer-supplied faucet, which was provided at no cost to the customer by Granite Group due to a previous error in sending the incorrect model. After completing all work, we tested the system and confirmed that everything is functioning properly with no leaks present.
Replaced shower drain, boiler drain and repaired water pipe in Lebanon NH
Replaced kitchen faucet in West Lebanon New Hampshire
Installed shut off valve for ice maker in Lebanon New Hampshire
Replaced tub shower trim and trip waste in West Lebanon New Hampshire
Replaced outside faucet in Lebanon New Hampshire
Clear kitchen sink line blockage and remove sag in pipe in Lebanon NH
Diagnosed pump issue. Was power surge due to generators weekly test.Etna NH
