Great Service

Audrey from Hartford, VT

Had a great 1st experience with Jerms plumbing from a service prospective. I like the text and email appt. confirmations. They were very accommodating with appt. time. Tracey was detailed and communicative. Only reason I didn't give 5 stars is I'm not a fan of the $59 "Dispatch Fee". I understand charging a visit fee if no work is completed but don't agree with adding visit fee on top of $350+ worth of work. Also thought $350+ was a little pricey for re-setting a toilet & changing flange - wasn't quite an hour worth of work.

Very professional

Rebecca from Hartford, VT

I had a couple of small projects done on one day. They did them all very well and described all of the options and pricing before letting me choose which direction to go. They were friendly and made sure to clean up any mess before they left. I appreciated being updated on the entire scheduling and arrival time via text, including a picture of the people who would be arriving at my house before hand. The whole process was very straightforward and the work was done well.

Good service

gail from Hartford, VT

Showed up on time, gave me options for fixing the problem I called for, had repairs done quickly and efficiently.

Excellent customer service.

Lisa from Hartford, VT

Quality work, Professional, Wonderful customer service.

Excellent, Professional Service

Jean from Hartford, VT

Excellent service all the way around!

Lisa from Hartford, VT

Water heater install - great job!

Shaun from Hartford, VT

Willie and Eric did a great job.

Great, quick service

Pete93 from Hartford, VT

Everything was good. The quality and speed of work were great! Professional job all around.

great service very professional will be primary service provider

tsryan@cox.net from Hartford, VT

has become our primary service provider

Great service

Scott from Hartford, VT