We were very pleased that Cody was able to come and fix our situation on a Saturday morning with talent, a sense of humor and resolution to water spraying everywhere.
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Cody was knowledgeable and efficient. He took the time to explain the issue and, after fixing our heating system problem, spent the time to teach me how to stay on top of the system in the future.
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Aaron did a very good job documenting his work throughout the process of his work on our two heating systems.
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Our technician made everything very clear and what the options were. Work was completed in a timely fashion and Scott was very patient with the three year olds who were quite fascinated with him and his tool.
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I noticed a slow leak coming from my hot water heater I called Jerm's and in less than 48 hours I had a new unit installed. Every technician from this company has been polite, professional, and efficient. Thank you!
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Workman solved our requested service intelligently and efficiently.
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Willy and Eric installed my new disposer, replacing a 40-year old one. Very professional service, installation, and clean up. Would rather see labor charged by the hour instead of one price up front, but overall very satisfied.
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Received multiple notifications on the appointment and when the technician was on his way. He was knowledgeable and gave me upfront price options before he started working. Once he was finished I was able to pay with a credit card right on the spot. Super convenient and will be calling again.
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I've been working with Jerm's P&H for several years now on upgrades to various systems. They're always professional, ready to answer questions and follow up, and thorough in their work. The results look neat, new, and slick. The cost might be a little more than others, but you get what you pay for.
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service performed efficiently and questions answered
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We were extremely pleased with the promptness of solving the leak around toilet and leak extending to ceiling in the floor below. Tracey and Eric were very professional and respectful of our property. Thank you
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Replaced leaking Aqua stat well and corroded aquastat on an indirect water heater. Set water temperature to 127, (that’s where the old one was set at). Verified operation, system is working properly at this time.
For this job, we removed and disposed of the existing non-functioning garbage disposal and replaced it with a new 1/2 HP garbage disposal unit. The electrical and drain connections were disconnected and then properly reconnected to the new disposal. All mounting hardware and seals were securely installed. The unit was tested to confirm proper operation, correct drainage, and to verify that no leaks were present.
Looked at replacing boiler and relocating to garage
Arrived on site to diagnose furnace not working. Found that the furnace would stay lit for a few seconds and turn off. Inspect igniter and flame rod. Both looked good but the burners were very dirty. We removed the burner to inspect the heat exchanger and found evidence of mice in all three tubes. We believe there could be more deeper inside and that is causing the pressure switch to trip and turning the furnace off. Due to not being able to remove the mice from the heat exchanger we recommend either replacing the heat exchanger or the furnace altogether. There was also mice carcasses in the blower compartment. We turned the gas and power off to the unit and will be providing quotes for furnace and water heater replacement. Thank you for your business!
The toilet tank mechanism was fully replaced, including the fill valve, flush tower, tank-to-bowl bolts, and all required gaskets. The tank was properly reassembled and securely mounted to the bowl, ensuring correct alignment and a watertight seal. After installation, the system was thoroughly tested for proper filling, flushing, and shutoff operation. All components are functioning as intended, and no leaks were observed at the tank, bolts, or supply connection.
Upon arrival, the water supply was restored and air was purged from all hot and cold fixtures. System pressure was checked and found to exceed 100 PSI due to a failed pressure reducing valve. The faulty valve was removed and replaced with a new unit, and proper operation was verified with system pressure set to 60 PSI. All valves were opened and each fixture was inspected to confirm normal operation with no leaks present. The upstairs right bathroom toilet was also tested and showed no leaks; a bead of caulking was applied around the base to improve stability and ease of cleaning. The upstairs toilet was found to be unstable due to movement at the base and age-related wear. The existing toilet was removed, and inspection revealed that a proper metal flange was not present and the toilet had been secured only with screws. Tile was carefully removed to allow for proper flange installation. A new metal flange was installed and secured to the floor, with a spacer added to ensure correct h
The homeowner reported experiencing cloudy water and a significant amount of sediment in the bowls and tanks of their toilets following the installation of an automatic filter. To address this issue, we vacuumed and thoroughly wiped down all five toilet tanks and bowls to remove as much sediment as possible. Some residual staining remains in a few of the tanks due to older styrofoam components. During the inspection, we also noted that the flapper in one toilet is beginning to deteriorate. While it is still functioning properly at this time, the homeowner was informed. At this time, the issue has been resolved.
Performed annual maintenance on the oil-fired furnace, including a comprehensive inspection of all safety controls and system components to ensure safe and efficient operation in accordance with manufacturer specifications. Replaced the oil nozzle, oil filter, and strainer. Cleaned the furnace and smoke pipe by brushing and vacuuming. Conducted a combustion analysis and draft test, and inspected the heat exchanger. All tests passed at the time of service. Due to the age of the furnace and its overall condition, replacement of the unit is highly recommended.
Upon arrival customer had a toilet which was filling very slowly and a dishwasher was not working. I reset the GFI on the dishwasher outlet and tested the volts. Outlet was approximately 122 and the dishwasher is now working. Monitor the issue and see if it trips it again. I then replaced the fill valve and reduced the toilets fill time to under a minute from three minutes. Everything is flushing well with no issues at the time of service. Upon my inspection I found that the pressure tank was extremely rusted at the 90. Customer would like it replaced and the estimate was signed off for future work.
Arrived onsite to investigate a water leak at the indirect water heater. During my thorough evaluation, I found the leak originating from the aquastat well. The aquastat was also seized inside the well. I recommended replacing both the aquastat and the well, and emailed estimates to the customer.
During this visit, the homeowner requested information regarding replacing the existing pressure tank with a larger-capacity unit. We reviewed the home’s size and system requirements to determine appropriate tank sizing and addressed additional questions related to the prior projects previously discussed with other Jerm’s team members. Estimates for the pressure tank replacement will be emailed to the homeowner for review and approval, and we recommended coordinating this work with the planned well pump replacement for optimal efficiency and cost savings.
For this job, we came out to assess the existing pressure tank and UV light system. Upon evaluation, the pressure tank was found to be older but still functioning properly at this time. The existing UV light was observed to be dripping and showing signs of failure. After reviewing options with the customer, they elected to hold off on replacing the pressure tank and move forward with replacing the UV system. The customer approved installation of a new 15 GPM VIQUA UV light, which will need to be ordered and installed at a later date. All findings and recommendations were discussed with the customer during the visit.
