Overall Experience
Quality
Price
Convenience
It’s always a pleasure to have JMS do a job for me! It always get done right! Thank you for a job well done!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Caleb was very knowledgeable and professional. And answered "any" (which I sure was annoying) all the questions I had. Pretty sure you have quite a good team right now. He gets a 5
Overall Experience
Quality
Price
Convenience
Caleb came and completed the job in a sort period of time. He was professional and polite. The cost seemed extremely high. Did I get the percent off for being a member?
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Convenience
They were punctual and fixed my issue for thousands less than what they quoted me very professional would definitely call again
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Convenience
Not sure why so much for shut off valve and alittle bit of pipe but I would still recommend you to others because of the service
Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Caleb the tech was very nice and professional, and on time. He removed his boots at the door without me asking. I also appreciated that he explained things without being condescending. I liked the text beforehand with a picture of the tech to know who to expect. Service fee is very reasonable, and pricing was explained in advance.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed precision tune up on heat system and verified everything was operating properly. Recommended blower cleaning to customer and customer approved.
Found plactic in sewer vent blocking air from leaving. Removed back and bathroom sink was still backing up. Cleaned out drain line from sink and verified proper operation.
Replaced the bad control board Insured the furnace is working properly before leaving
Replaced stops and supply lines under kitchen sink.
Ran the duct cleaning machine through 11 supplies and 3 returns Verified they were significantly better with the camera Tested the furnace, furnace is still short cycling Recommended upsizing the return duct work, will take off the price off the cleaning today Owner approved the quote Adjusted todays cleaning Office to reschedule when available The furnace is currently working, just short cycling
Install 3\4 HP garbage disposal. Customer requests mailed copy of invoice.
Installed a new 17" hi rise round bowl stool and a new stop Had to put on a repair flange, original was cracked where the bolts hold Installed new stop and supply line for second restroom Insured no leaks Cleaned up the workspace Insured the toilet is working properly before
Checked the main sewer line to the tank No clean outs outside that were visible Had to pull the toilet Ran the camera around 14-15ft 2 sections where roots are coming through the seems of the fittings Could start a root treatment, or can pull the toilet again and run a cutter bit through the line Owner stated the tank had not been flushed in at least 15 years Would highly recommend getting the tank flushed asap per code and to limit issues Recommend Layman’s septic No access to check leach field Reset the toilet and insured no leaks
Checked the geo system Found the system low on Freon again Found oil on the air coil Checked the solder fittings from the last replacement No leaks there, leak detector was going off above that fitting along the capillaries May need to return to do a pressure test Office to get with the manufacture
Installed halo led light Verified the light and system are working properly before leaving Filters were still clean, bring with ac tuneup
Checked the furnace Found the control board failed Not bringing on the blower motor Bypassed the board to allow heat Office to quote The furnace is currently working with the fan running all the time Thermostat is also not bringing on the system at the correct temperature, owner is gonna replace the thermostat
Cleared blockage in toilet with closet auger. Found jetter in toilet isn’t working working which is causing blockages. Recommend new stool. Customer states he wants cheapest one we have. Will follow up for pricing and scheduling. Customer may also purchase his own and have us install it. Follow up needed to verify.
Found flame sensor was not working. Was able to clean off rust and verified proper operation. Did find bearings in draft fan are failing. Recommend replacement. Also recommend new burners. Proposal for new furnace was provided to customer. He will call back if he wants to purchase a new one.
Replacing Shower valve this also includes in stalling a access panel
Checked the plumbing Water level went down in the house, checked the cleanouts Drainage to the field was clear Outlet for the tank water level was there Tank is most likely undersized for the household Recommended the tank gets flushed If the problem persists after to let us know Recommended Laymens