Caleb was very knowledgeable and professional. And answered "any" (which I sure was annoying) all the questions I had. Pretty sure you have quite a good team right now. He gets a 5
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Caleb came and completed the job in a sort period of time. He was professional and polite. The cost seemed extremely high. Did I get the percent off for being a member?
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They were punctual and fixed my issue for thousands less than what they quoted me very professional would definitely call again
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Caleb the tech was very nice and professional, and on time. He removed his boots at the door without me asking. I also appreciated that he explained things without being condescending. I liked the text beforehand with a picture of the tech to know who to expect. Service fee is very reasonable, and pricing was explained in advance.
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tech did not say that the float could not be replaced when I gave him the ok to swap out the part, I was referring to the float. tech also took the old parts without asking.
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Response from JMS Services:
Thank you for the wonderful review and for taking the time to share your feedback.
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Performed precision tune up on heat system and verified everything was operating properly. Recommended blower cleaning to customer and customer approved.
Found plactic in sewer vent blocking air from leaving. Removed back and bathroom sink was still backing up. Cleaned out drain line from sink and verified proper operation.
Replaced stops and supply lines under kitchen sink.
Install 3\4 HP garbage disposal. Customer requests mailed copy of invoice.
Cleared blockage in toilet with closet auger. Found jetter in toilet isn’t working working which is causing blockages. Recommend new stool. Customer states he wants cheapest one we have. Will follow up for pricing and scheduling. Customer may also purchase his own and have us install it. Follow up needed to verify.
Found flame sensor was not working. Was able to clean off rust and verified proper operation. Did find bearings in draft fan are failing. Recommend replacement. Also recommend new burners. Proposal for new furnace was provided to customer. He will call back if he wants to purchase a new one.
Checked the plumbing Water level went down in the house, checked the cleanouts Drainage to the field was clear Outlet for the tank water level was there Tank is most likely undersized for the household Recommended the tank gets flushed If the problem persists after to let us know Recommended Laymens
Found the toilet in the master backed up, no other draining issues Ran the closet auger down the toilet and cleared the blockage Insured the toilet is working properly before leaving
Installed bathroom exhaust fan/light combo Insured working properly Cleaned the workspace
Replaced the outdoor outlets and installed new weather proof covers Replaced the light over the kitchen sink Insured all are working properly Cleaned the workspace
Installed 1/2 hp sump pump and check valve.
Annual HVAC maintenance performed for residential customer. Cleaned the blower wheel and inspected unit for any other repairs. No repairs needed at this time, system tested well for proper performance.
Clogged drain causing slow water draining and bad smells. Used camera inspection to find the precise location of the clog. Removed the blockage with large machine and again inspected it with the camera to verify that the clog was gone.
Found the sump pump failed Replaced the sump pump, replaced the check valve Pump drained the basement down Owner to look into water damage cleanup Insured no leaks on the pump and verified working properly before leaving
In order to update to a 200 amp service northwest electric requires out side panel to be pole by the road and wire trenched in underground so for today I installed a new 100 amp breaker to get customer power and we will have to follow up and see if customer want to move forward on doing the trench and upgrade still Aaron has measurements for trench and wire. Customer does not want to move forward with trenching.