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Very professional, answered my questions, and appropriate price for the work done.
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Tyler knew what the problem was immediately. He was very efficient and quickly cleared away all of the drain blockage. Unfortunately he did not have the necessary plastic pipe fittings with him to put the drain line back together. Once he got the unions from the hardware store he quickly had the line completed.
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Response from Ascend Mechanical:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Aaron was friendly and efficient. He answered all of my questions and explained everything in a way I could understand.
Response from Ascend Mechanical:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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JMS always provides fast efficient service. Drew was very knowledgeable and conscientious. I felt he went the extra effort to do his job. Much appreciated!
Response from Ascend Mechanical:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
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Response from Ascend Mechanical:
We are pleased to know your experience with us was a good one!
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Response from Ascend Mechanical:
Thank you for the wonderful review and for taking the time to share your feedback.
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Same day, which was nice. Thought it was a little pricey. Thought employee was not very friendly…..but he did his job effectively and efficiently. Not sure if they stand by their job…..based on my question to the employee at the wend and ohs response.
Response from Ascend Mechanical:
First of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve.
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call in morning here in afternoon
Response from Ascend Mechanical:
Thank you for your feedback Tom. Our team is very thankful.
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Estimate is for installing new 60,000 BTU 92% single stage furnace
Found inducer motor was clogged drain for furnace was clogged exhaust piping was clogged outside pressure switch port on the positive side was clogged. Flame sensor was dirty and needed to replace new filter. Also need to come back too fix exhaust pipe that is cracked from me taking it apart too be cleared and extended and also found fresh air and exhaust were mixing and fixed. Accidentally hit paycheck twice
I performed a heat tune-up on a gas furnace in Edon, OH, and found a weak capacitor. To ensure optimal performance, I replaced the weak capacitor with a 7.5mfd turbo capacitor. After completing the replacement, I verified the proper operation of the furnace, ensuring it is running efficiently and ready for the heating season. The system is functioning well with no further issues detected during the tune-up.
Performed gas leak search. Tested all fittings and regulator. Found a very slight leak at flex connection at stove. Replaced and leak checked. Relit pilot for water heater.
Installing whole home shut off in mechanical room.
Adjusted the float mechanisms in the toilets and removed gray sludge buildup from the floats. No parts required replacement; however, the poor water quality is contributing to the buildup. Advised the homeowner on potential water treatment options to address the issue and prevent future problems with the toilet components.
Replaced new shut offs on kitchen faucet checked for leaks no leaks, customer also signed up for a maintenance agreement
Quote for 13 seer 2.5 ton AC system and 60k btu 2 stage furnace
T1 pro thermostat. Perform precision AC tuneup. Upon inspection I noticed the thermostat was old and needed replaced temperature controls no longer worked. Replaced with T1 pro thermostat.
Found airflow blocked off at returns. Found dampers closed in basement. Unit has 10 degree superheat, 80 and 224 psi. Removed obstruction and ac ran good. Condenser needs a bath.
For this job, the customer said there furnace would light up, but the blower failed to come on. When arriving there, I turned the furnace on to find the burners lit up, but I checked for voltage going to the blower motor and got good readings, but it would not come on. So after informing the customer, what I found, I recommended replacing the blower motor. Both part and labor is still under warranty. The customer gave me the OK to have that part ordered And I also recommended to the customer getting a maintenance plan with us and they’d sign up for that. The customer does have temporary electric heat And as of right now, the furnace is not in working condition.
Pulling both stools and resetting on new flanges. Cutting out and removing all cast under the floor. Cutting off and reattaching to vents and any drains that have a p-trap. Replacing any plumbing that has S-traps.
The evaporator coil is leaking at a decent rate. Customer wanted us to charge system a little so they have time to think about what system they want to put in whether it’s a furnace and AC set up or a new geothermal.
Replacing all accessible cast under the floor. up to 60' of 3" PVC and misc fittings. up to 40' of 2" PVC and misc fittings. up to 30' of 1.5 PVC and misc fittings. this includes discarding all old plumbing.
For this job, the customer was having problems her toilet and shower not draining properly. Confirming that it was not a vent issue, we pulled the toilet out and ran the camera into the drain and found the blockage. We also noticed the main Drain had fingers inside. Running the drain machine, we was able to break loose the blockage. Setting the toilet back in place we ran the water and did not have any backfill. Also, recommend getting new drain system, the drain is an old galvanized system. Customer want us to give her a quote and give her a call As of right now, we did not find any any other issues with the toilet.