Very professional, answered my questions, and appropriate price for the work done.
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Tyler knew what the problem was immediately. He was very efficient and quickly cleared away all of the drain blockage. Unfortunately he did not have the necessary plastic pipe fittings with him to put the drain line back together. Once he got the unions from the hardware store he quickly had the line completed.
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Response from JMS Services:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Aaron was friendly and efficient. He answered all of my questions and explained everything in a way I could understand.
Response from JMS Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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JMS always provides fast efficient service. Drew was very knowledgeable and conscientious. I felt he went the extra effort to do his job. Much appreciated!
Response from JMS Services:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
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Response from JMS Services:
We are pleased to know your experience with us was a good one!
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Response from JMS Services:
Thank you for the wonderful review and for taking the time to share your feedback.
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Same day, which was nice. Thought it was a little pricey. Thought employee was not very friendly…..but he did his job effectively and efficiently. Not sure if they stand by their job…..based on my question to the employee at the wend and ohs response.
Response from JMS Services:
First of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve.
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call in morning here in afternoon
Response from JMS Services:
Thank you for your feedback Tom. Our team is very thankful.
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Great service.
Response from JMS Services:
We are pleased to know your experience with us was a good one!
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Always pleased with the JMS guys. My technician Drew was soft spoken and courteous. Answered my questions and serviced my air conditioner promptly. I highly recommend JMS for heating/air conditioning and plumbing issues. 5 Stars!
Response from JMS Services:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
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For this job, the customer said there furnace would light up, but the blower failed to come on. When arriving there, I turned the furnace on to find the burners lit up, but I checked for voltage going to the blower motor and got good readings, but it would not come on. So after informing the customer, what I found, I recommended replacing the blower motor. Both part and labor is still under warranty. The customer gave me the OK to have that part ordered And I also recommended to the customer getting a maintenance plan with us and they’d sign up for that. The customer does have temporary electric heat And as of right now, the furnace is not in working condition.
Pulling both stools and resetting on new flanges. Cutting out and removing all cast under the floor. Cutting off and reattaching to vents and any drains that have a p-trap. Replacing any plumbing that has S-traps.
The evaporator coil is leaking at a decent rate. Customer wanted us to charge system a little so they have time to think about what system they want to put in whether it’s a furnace and AC set up or a new geothermal.
Replacing all accessible cast under the floor. up to 60' of 3" PVC and misc fittings. up to 40' of 2" PVC and misc fittings. up to 30' of 1.5 PVC and misc fittings. this includes discarding all old plumbing.
For this job, the customer was having problems her toilet and shower not draining properly. Confirming that it was not a vent issue, we pulled the toilet out and ran the camera into the drain and found the blockage. We also noticed the main Drain had fingers inside. Running the drain machine, we was able to break loose the blockage. Setting the toilet back in place we ran the water and did not have any backfill. Also, recommend getting new drain system, the drain is an old galvanized system. Customer want us to give her a quote and give her a call As of right now, we did not find any any other issues with the toilet.
I traced out circuit in hallway and found that there was A bad outlet that was causing the other four hallway outlets to have issues, I replaced the outlet with one I had on my truck and verified there was power at all five outlets. However, I did notice that all the outlets in series were old and had signs of heat discoloration. I recommended replacing them, and customer is going to replace herself.
Replacing OSB underwater heater. Cutting out bad fitting for toilet and replacing it Replacing OSB underwater heater. Replacing fitting and section of pipe underneath the toilet that was disconnected from the toilet
For this job, I performed maintenance on the furnace. After checking everything, I did not find any issues with the system. The filter has gotten changed The filter size is 16 x 25 x 5 Goodman I did notice the gasket around the collector box was wearing out and it did show signs of water damage. Showing the customer the pictures that I took, I recommended to them getting a new seal for the collector box With the customers permission, I removed the old seal And replaced it with a high temp sealant. After I reinstalled the collector box and the inducer motor, I checked the operation of the furnace and did not find any issues with the system The system is in normal condition
Ran a dedicated circuit to sump pump, isolated bedroom to its own circuit and repaired a broken waterline under the kitchen sink installed two new stops and supply lines. Ran out of time to trace out power in hallway we need to return to do that.
Found system needs flushed and possibly a new flow valve. Will return to flush system tomorrow. Tech support was contacted and advised same. Gold plan purchased.
Found flame sensor was not reading flame (reading .1 ua) Removed and cleaned. Verified sensor was reading 2.4 ua. Furnace is now working properly. I did recommend gold plan membership for preventative maintenance. I also recommend new burners and a blower wheel cleaning.
Rebuilt one toilet and replaced flapper on the other. Verified proper operation.
Reconnected vent pipe properly and cleared debris out of it.
Installed air handler and AC ensured proper operation.
Found trap to be plugged. Removed trap and cleaned it out then reinstalled so that it can be serviced in the future