Overall Experience
Quality
Price
Convenience
Aaron was friendly and efficient. He answered all of my questions and explained everything in a way I could understand.
Response from JMS Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
JMS always provides fast efficient service. Drew was very knowledgeable and conscientious. I felt he went the extra effort to do his job. Much appreciated!
Response from JMS Services:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
Overall Experience
Quality
Price
Convenience
Response from JMS Services:
We are pleased to know your experience with us was a good one!
Overall Experience
Quality
Price
Convenience
Response from JMS Services:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
Price
Convenience
Same day, which was nice. Thought it was a little pricey. Thought employee was not very friendly…..but he did his job effectively and efficiently. Not sure if they stand by their job…..based on my question to the employee at the wend and ohs response.
Response from JMS Services:
First of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve.
Overall Experience
Quality
Price
Convenience
call in morning here in afternoon
Response from JMS Services:
Thank you for your feedback Tom. Our team is very thankful.
Overall Experience
Quality
Price
Convenience
Great service.
Response from JMS Services:
We are pleased to know your experience with us was a good one!
Overall Experience
Quality
Price
Convenience
Always pleased with the JMS guys. My technician Drew was soft spoken and courteous. Answered my questions and serviced my air conditioner promptly. I highly recommend JMS for heating/air conditioning and plumbing issues. 5 Stars!
Response from JMS Services:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Went to a residential home to install a new water heater for a customer. Installed the water heater and tested it for performance and leaks. It is working well for the homeowner. The customer was pleased with the service.
Went to a residential home to repair a customer's air conditioning system. Inspected the unit and found that the bearings on the blower fan had worn out. Replaced the bearings to bring the unit back to working order. The customer was pleased with the service.
Installed halo led light Verified the light and system are working properly before leaving Filters were still clean, bring with ac tuneup
Found furnace filter to be very dirty. Inspected furnace and found it operating fine after removal of filter. Customer said that furnace would work fine after a reset and this shows that the motor was most likely over heating and cutting out. Advised customer to run furnace with new filter and see if problem goes away. If not we will need to replace the motor. Also cleaned flame sensor in garage furnace and verified proper operation.
Found vent damper safety switch to be bad. Will need to get price and availability of vent damper and get back with customer.
Cleaned flame sensor and gas sensors. Verified proper operation. Told customer that if problems continues we will need to perform burner cleaning.
Installed customer supplied toilet and verified proper operation. Also fixed trim from diag.
Arrived and found that pressure switch was bad brought issue to customer and customer wanted it repair got furnace running and found blower motor over amping and make it a loud noice also igniter was reading low and had a lot of build up on it customer is going to wait on those issues at this time emailed Custer estimate for repairs
Found shower was causing water hammering, issue came out of no where and is not consistently happening. Need to quote customer for new shower cartridge. Customer is also having problems with the toilet and will be deciding on whether she will be rebuilding current or replacing it. Need to follow up with customer to set appointment up further.
Installed low ambient kit on the heat pump Insured the system is working Need to reschedule the tuneup Monday between 9-10
Found pressure switch to be bad and also found igniter to be bad replaced both and verified operation furnace
Found the busted waterline against the wall in the crawlspace I was able to cut out bad section and replace with pex. I verified everything was like free and put the insulation pack up against the wall. Customer had a leaky flapper on her bathroom toilet I was not able to stop it from leaking and did not have any flappers that I was aware of on the truck so I told her to go to the hardware store to grab a 2 inch flapper and be sure that there is about a half inch of play in the handle when it’s installed.
Found crack in cold water line to utility sink, fixed and confirmed no leak,<br> Found crack in hot water line going to washer, fix and confirmed no leaks before leaving.
Furnace is running just not keeping up due to duck work being way under sized customer is going to call us out to do a quote on ductwork
Had a dirty flame sensor cleaned and verified operation