Friendly knowledgeable.Explain everything they did and showed us a video. Highly recommend this company.
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Prompt arrival. Technician announced, his arrival and what he was going to be doing. Answered questions.
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I would highly recommend JMS/Chris. They were here the next morning and he got my boiler furnace going, he explained what had happened and I need 2 parts that they will order. I also signed up for them to check it out on a yearly basis!! Trying not to be without heat again!!
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Did a wonderful job. Very nice ..
Response from Ascend Mechanical:
hanks for sharing your review with us and the community.
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Response from Ascend Mechanical:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Very professional service, polite and respectfull
Response from Ascend Mechanical:
Thank you for your feedback Tom. Our team is very thankful.
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Response from Ascend Mechanical:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Very cordial . Good technician.
Response from Ascend Mechanical:
Thank you so much for taking the time to leave us this amazing review!
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There is a gate valve that the customer wanted us to change to a ball valve before the hose bib. We changed it out and tested for proper operation. No service fee since we were already here for a tuneup for ac
Worked on water heater installed new water heater that was sold tested for leaks. No leaks. System is running right now seen that there was no chimney liner. Will give customer a quote on a chimney liner that is needed. Estimate provide for chimney liner
Scoped and clean both supply and return ducts. Collected payment day of.
Old control gas valve would malfunction every so often, we changed it out and started it up. Control works as normal
Found no issues with furnace. Cleaned trap and verified proper operation. Issues were likely caused from wind. Need to schedule customers tune up
Ran new drain line to main and verified proper operation of sink.
Quoted customer for replacement of kitchen line.
Found air supply pipe to be broken off humidifier. Took pictures to see if we can order new front cover to properly reattach pipe. Also quoted 2 options for humidifier in case we can’t get cover.
For this job, I performed cleaning the blower on the furnace system. After I reconnected everything, I checked the operation of the furnace. Turning it off and on, I was able to have the furnace running normal. I did not find any other issues with the system Overall rating for the system is great.
Installed garage heater and ensured system was working properly.
Ran large machine through drain and cleared blockage. Did not have camera to confirm condition of pipe. Customer said they are okay for now and will give us a call if they would like us to return to run camera.
Found damper to be bypassed. Inspected unit and found burner rollout to be bad. Bypassed burner rollout to verify operation. Removed temporary bypass From rollout as it is a liability to run unit like that. Customer stated he will purchase his own rollout and install. Advised customer not to bypass rollout as it is a safety hazard.