I’ve been a Just Right customer for over 5 years because I like their no pressure laidback technicians. During past maintenance appointments we’ve talked about kids, homes, favorite restaurants and life in general. But the last visit was much different. The technician asks me health questions like “Are you experiencing dry mouth or throat? Is your skin feeling dry?” So I’m thinking maybe he wants to refer me to a dermatologist or an ear nose and throat doctor. But alas, he wants me to purchase a humidifier. He comes back a few minutes later and says that he found dust in my furnace (what a shock! Dust in Utah!) So I’m thinking maybe he probably cleaned it out or something. But alas, he wants (pressures) me to pay $400 to clean it out, and $2500 to install an air purifier. So what exactly am I paying for when he comes out for a maintenance appointment? My doctor charges less to diagnose my health issues (and he’s actually qualified to do so). Maybe I should hire my doctor to look at my HVAC system twice a year too.
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The Just Right team provided wonderful service throughout the entire process, from the friendly associate helping me schedule service over the phone to the knowledgeable and very helpful technician. Our technician, James was very personable, knowledgeable, and just overall awesome to work with. We will definitely be using Just Right Heating and Cooling from now on.
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Carver was doing a routine maintenance on my furnace and found an issue. He didn’t leave until it was fixed and I appreciate it so much. They were also polite and professional as always!
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Marc called about 15 minutes before he came! He was very friendly! Got everything taking care of for us in a timely manner. Thank you!!
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Tech was super friendly and knowledgeable. I also really appreciated the phone call notifying me the tech was about 10 minutes away!
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Zack is very efficient, cordial and knowledgeable on the job. Very helpful and informative with every step of the service, eager to address any question along the way. Impressive how well equipped and neat his tools are. He will be welcome for next years inspection or other service we might want or need.
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Channing is a well trained technician. He pointed out the problem right away and fixed my AC unit within 10 minutes. I would love to have his service again!
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The tech was very proficient and knowledgeable. Got the work done quickly and professionally. Would have him do work in my home anytime. Great interaction.
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Jacob called and said he had an earlier opening. He showed up on time. He was very friendly and knowledgeable! He did a great job!!
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Great service! We had an emergency furnace issue we need diagnosed and they were able to help diagnose the issue and next steps and we’re extremely friendly and professional
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The review title says it all. Kurt was not only on time, but willing to answer questions, educate me, and did the most thorough clean up of any service tech in any field that I've ever experienced. All service appointments should be like this.
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Just Right has always been outstanding in their service and response time
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Installed a new Goodman single stage central air conditioning system
Installed a new Goodman two stage furnace system with a Goodman single stage central air conditioning system
