Office was very helpful in scheduling. Technician was very personable and efficient. Explained everything clearly. Would probably ask for him again in the future.
John, the technician who came today, was most gracious, knowledgeable and caring about my furnace. He answered my questions politely and patiently. I salute Keil for having this gentleman on its staff.
Yang was extremely courteous and professional. He explained exactly what he did, and was in an out in a reasonable amount of time. I would request him for future service
Technician provided excellent service on the heating system. Gave helpful information on making the system more efficient and also info on cleaning air ducts.
Yang is amazing! He is always incredibly thorough and informative
The technician arrived on time (I had gotten a call ahead of time from the office to tell me that he was finishing up previous home and would be at my house next). Of course he put his special boots on when entering my home so didn't bring in any dirt from outside. When he finished tuning up the heating system and installing new humidifier pad he explained everything to me. totally thorough and totally knowledgeable and totally professional. Thank you to Keil and my technician.
We’ve used Keil for years and find having service agreements with them great . Yang has serviced our furnace/AC many times and he does a great job. Very thorough and explains what he’s done. Excellent!
Great service, knowledgeable and accommodating. Our first experience with Keil and very happy.