There is always anxiety when there might be issues with a furnace, both in terms of furnace failure and cost. Christopher was very thorough and efficient in examining the problem, looking for causes, resolving the issues and giving a full explanation of the problem and his solution. In addition,there was a convenient call before arrival. And the cost was very reasonable. All-in-all a very positive experience that had potential to be "not so much". Christopher is a great representative for Kidder's.
He arrived on time, had my furnace repaired in a short time.
Everything was explained thoroughly as to what needed to be done to fix our problem, and other options for potential future issues were also explained in detail. The maintenance needed was done quickly and efficiently and we were all fixed up in no time! We always receive very friendly and courteous service. Thanks again!
Did everything possible to solve my problem quickly and efficiently
Technician was professional and friendly. Fireplace looks great!
Service man was courteous, efficient and kept us informed at all stages of the work. He even arrived 5 minutes early.
Power surge at house took out 24-volt transformer on furnace and the circuit board on the furnace