It was Great to work with Lake County Mechanical. Our installer was Jason who brought his knowledge and expertise to our home. Not only was he professional but was friendly. Jason is the type of individual that you would like to invite to dinner. The owner (Shaun) actually took time to stop by to be sure I was satisfied. I have worked with others from LCM and I have never met anyone that did not have the same knowledge and professionalism as the owner. If you have a chance to meet the owner as I did, you will understand why Customer Service is truly #1. I definitely want to thank Jason for being a true professional and a likeable and friendly individual. PS Melissa who takes your call and point person regarding setting up appointments etc. was Marvelous. She called 20 minutes before Jason was to arrive and kept me in the loop with every touch point regarding the install. Thumbs up to all involved at Lake County Mechanical.
Matt is quite personable and seems to know his stuff. We are quite at ease having Matt service our HVAC
Matt is fantastic! Very professional, personable and knowledgeable.
Very pleased with our service from Jason at LCM. He is always prompt, does neat work, and clearly explains what needs to be done. We are confident in his work and appreciate his excellent manner of dealing with us as customers.
Steve from Lake County came out and quickly diagnoised what the problem was. He was the most knowledgable technician I have had in awhile.
Matt is someone special. He shows his expertise the minute he walks in the door. He also leaves the work area cleaner than it was when he first entered the work area. Matt aloso Explains what he was doing and if there is a problem explains how it can happen and what is necessary for the repair with the total cost. Matt is just one of those persons you want to invite to dinner.