As always, everyone from Lasalle, including Charlie now have been polite and very helpful! So nice to have these guys provide good products, but they each have been informative and really spent the time to explain and be sure you are satisfied. Charlie was great today.
Response from LaSalle Heating and Air Conditioning Inc:
Barb, Great customers like you are what make this job even more worthwhile. We are always happy to help and share our HVAC tips.
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Response from LaSalle Heating and Air Conditioning Inc:
Adam, we appreciate your business. Thank you
Overall Experience
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Convenience
Customer stated air conditioner would not run Found low voltage wire to air conditioner disconnected Wire was also in poor condition Ran new wire to air conditioner Recommend planning on replacing air conditioner in near future
Found thermostat failing -Recommend replacing thermostat -Replaced thermostat with Honeywell T-4 Programmable thermostat
Upon arrival thermostat was blank Changed batteries Found bottom door for furnace loose Screwed door in Found air conditioner fuses bad Replaced fuses Checked air conditioner current draw - air conditioner current draw was only 8.8 amps Checked refrigerant
Found dual run capacitor bad Replaced capacitor Charged system
Performed tune up on air conditioner Cleaned condenser coil Customer has too much moisture in basement and throughout the house Recommend installing whole home dehumidifier
Found air conditioner evaporator frozen Left and let air conditioner thaw Filter is really dirty Recommend replacing filter Found system low on refrigerant Charged system
Performed tune up on both the furnace and air conditioner Performed safety inspection of furnace Checked for proper operation of furnace Cleaned condensing unit of air conditioner Checked refrigerant levels and for proper operation
Performed a/c membership visit. Reprogrammed thermostat to allow easier operation of thermostat. Found condensing unit to be slightly restricted causing poor airflow through condenser. Showed customer how we recommend keeping condenser clean. Cleaned condenser coil. Checked refrigerant levels, checked electrical components, checked air temp entering and leaving condenser. Everything checked out good. Recommend keeping air filter and condensing unit coil clean.
Completed gold membership preventative maintenance visit Replaced Furnace air filter with customers filter Cleaned condensing unit coil with coil cleaner Checked for proper operation Checked refrigerant levels
Replaced a Furnace Control Board on a Bryant Furnace for a Great loyal Customer
Cleared a blocked drain line for a great loyal customer
