Ernesto was very polite and I was very happy with the work he did. I feel he is an asset to the company.
I am so glad the Ernesto found the issue and has taken the necessary steps to resolve it in a timely manner. So helpful for our family. Thank you
My family and I recently subscribed to Lee's service membership and just had our winter 'tune-up' of our furnaces. Ernesto is a very thorough technician and took the time to explain the service as well as some of the deficiencies he noticed along the way. I shared an issue we were experiencing and he quickly diagnosed the problem, had the part in his service vehicle, and was able to make the repair right there on the spot. Great company and exceptional service, highly recommended.
I called this morning and had a technician at my door at 1pm the same day, even though there was no emergency. Ernesto was polite, informative, and efficient. He used shoe protectors and drop cloths without me asking him and cleaned everything up when he was done. His friendly demeanor also put me at ease when he was explaining my repair options. I would request him again in an instant!
We appreciate the skill of your employee, who clearly explained everything we needed to know about our system.
The Lee's crew were professional from start to finish. They were on time, efficient, friendly and helpful. They went out of their way to accommodate my schedule and to make sure I knew how everything worked. Frank, Jose and the rest were great. Highly recommended
The technician was helpful and thorough. I really appreciated how he answered all my questions.
Our first time with Ernesto servicing our account. He was on-time, professional, personable and explained everything very well.