Eric and his assistant were extremely friendly and efficient in replacing my water heater. My wife called me at work when our old heater started leaking bad and she was unable to turn it off. On my way home I called level home services to schedule an appointment and was pleased to get service within the hour. Eric was there very quickly and had all the supplies they needed to perform the job completely. I really appreciate the professional service and will be sure to recommend level home services to others.