From the beginning to the end Level showed professionalism and quality in their services. Level’s communication from making appointments to service follow up (Via calls, texts, and emails) is excellent. Everyone was always prompt, organized and hard working. All questions and concerns were explained and answered without hesitation until we clearly understood. They left the area completely cleaned and swept when work was finished. They left no trash behind. Chris R came to inspect and service the new unit to make sure it was all working properly. The new thermostat was programmed and explained to us how to use at home and away from home. We are not sure if the price we paid for the new Lennox heat pump system was the best in the market but we are satisfied with the quality service and workmanship we received from Level so far. We will definitely work with them again.
