Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Staff is always so friendly and helpful, from the office to the guys out in the field
Overall Experience
Quality
Price
Convenience
I completed diagnostics and found the condenser fan motor seized. I was unable to check the capacitor per large amounts of wasps, I explained repair/ replacement options and the customer opted for replacing the part. The customer approved repair. The customer has disconnect inside home.
Upon arrival I completed a Half Install of a Annual Spring Air Conditioner Sale Five Star 16 SEER Air Conditioner System Complete (Up to 3 Ton). The system is operational upon departure.
Upon arrival I completed a Half Install of a Annual Spring Air Conditioner Sale Five Star 16 SEER Air Conditioner System Complete (Up to 3 Ton). The system is operational upon departure.
I completed the diagnostic and found there was currently no filter in, and I suggested to replace asap, 20x25x1”. I found HP capacitor failed for the compressor. I replaced, with customers permission, the two caps 40 + 5 with a turbo. I verified the system has a proper charge, The system cooling on departure.
I completed a Full Install of a Five Star 96% Gas Furnace (Up to 100,000 BTU) Honeywell T6 Programmable Thermostat/Emerson 1F85U Five Star 16 SEER Air Conditioner (Up to 3 ton). The system is operational upon departure.
I arrived to perform a diagnostic on an air conditioner. Upon inspection, I found system was off. Customer stated a/c is not responding at all. Called for cooling, no response. I noticed the light on the control board was not visible from sight glass. Found the safety disconnect on the furnace must've become loose, causing no response. I secured furnace doors, system now operational. Verified system charge, proper charge at this time. System cooling on departure.
I arrived to perform a diagnostic on an air conditioner. Upon inspection, I found system was off. Customer stated they seemed to have very little air flow, found A-Coil still approximately 40% frozen. I turned the blower on to help thaw coil, waited for coil to thaw per customers are seniors. System is low on charge, explained repair/ replace options, customer opted to replace. I added 1# R22 to system for cooling until install.
Client requested an estimate to replace a Westinghouse electric furnace and heat pump. I recommend replacing it with a Five Star Multi-Speed 2.5 Ton Electric Furnace / Fan and a Five Star 14 SEER 2.5 Ton Heat Pump. Included in the estimate is a 1 year free service maintenance agreement.
I completed diagnostics and found the Condenser 35/5 capacitor imploded/ failed. I explained the repair options. I spoke with the customer and they have HW company. I replaced the part with the customers permission. The systems R-22 pressures are proper at this time. The system is cooling on departure.
Upon arrival the customer had roto-rooter in drive way when I arrived, roto-rooter suggested that she had an hvac company look at it. The PVC was broke in the drywall somewhere from the main drain in the closet. Not related. I did not charge for trip, she will be calling us in the future
I completed diagnostics and discovered the 50/5mfd capacitor failed. I explained repair options, customer wants to replace in fall or spring. The system has proper pressures at this time. The system is cooling/ operational with in manufacturing specifications at this time.
I completed diagnostics and found the current thermostat wire had multiple shorts and needed to be replaced. I was unable to check heat now per ambient temp is above 85 degrees. The nest will not allow you to check heat above 85. The system cooling at this time.
I completed diagnostics and found the 60/7.5mfd capacitor failed. I replaced with the customers permission. The system is now operational. The system is cooling at this time. I also went over replacement options with customer per her request.
Upon arrival the customer stated that we are not the company she needed. She needs a new sump pump.
Upon arrival the customer stated that we are not the company she needed. She needs a new sump pump.