After having four other companies come to try to fix our gas fireplace insert, we finally have a working unit. We were told by all four that our insert couldn’t be fixed and the hearth and marble face all needed to be removed and replaced with a new unit. Lifetime tech came out and within a half hour told us that the unit was fine, the problem was a regulator on the outside of the house. Today after a new regulator was installed and then all the pieces those other guys pulled out were put back together tonight we have a working unit. We are so happy.
Response from Lifetime Heating and Air Conditioning:
Bob, thank you very much for taking the time to write a review for us! We are so pleased Darrick was able to get your fireplace up and running when the others weren't able to. We hope you will enjoy your fireplace during the holidays with friends and family. We thank you for trusting us with your business and look forward to serving you for years to come!
