Have any feedback for us? We'd love to hear it! Call us at (479) 282-3087 and let us know how we are doing.
The technician that came to my home, Emerson, was quick and thorough. He explained what was wrong and how it would be fixed. He also found me an electrician that was needed to further solve my issue. Great service! Affordable after-hours price too!
Always very informative,nice, and on time.
Response from Martin's Heating & Air, Inc:
Thank you Wendy for taking the time to review our technician. We appreciate your business and look forward to providing you "Out of this World Experience."
Cecil was extremely professional and friendly. A great asset to your company!
Cecil came out as I requested him. He’s a hard worker and knows his stuff.
Technician was punctual and very knowledgeable.
Response from Martin's Heating & Air, Inc:
Mr. Parker, We appreciate your kind review. We are proud of our technicians and love to give them praise! Thank you for choosing Martin's Heating & Air for all your heating & air needs.
Very good service
Response from Martin's Heating & Air, Inc:
Mr. Carroll, Of course you can request Cecil for your future heating & air needs!!! We will do our best to accommodate you. We are proud to have Cecil on our team. He always provides an 'Out of this World Experience" Thank you!
Response from Martin's Heating & Air, Inc:
Thank you for taking the time to review our service technician. We appreciate your business and look forward to continuing services for your Heating & Air needs.
Cecil did a great job explaining the issues with our air conditioning unit and was very professional while in my home. He is an outstanding representative of your company.
Response from Martin's Heating & Air, Inc:
Dan, Thank you for the great review. We appreciate you taking the time. One of our core values is respecting our customer and their home. I am proud Cecil showed these values. We appreciate you trusting us to serve you Heating & Air needs! Kim Martin
Cecil Williams conducted our service and did an outstanding job! He went above and beyond to ensure our A/C unit was in good shape and even explained future preventative maintenance methods I could use to save money in the near future. Honestly, one of the best experiences I've had with a HVAC company. I look forward to seeing them in the fall as I signed up for their twice a year maintenance plan which is the most competitively priced I've found in my area. All in all, this was a great experience!
Response from Martin's Heating & Air, Inc:
Mr. O Hagan. Thank you so much for the wonderful review. We love to hear customers brag on our team. It is also encouraging to see our techs use our core values in the field. I will use this as a great example in our weekly team meeting. Thank you for being a continuing customer of Martin's Heating & Air, Kim Martin
JD got here very quick. He was super frienldy. Was very knowledgeable about his job.
Response from Martin's Heating & Air, Inc:
Thank you for reviewing Cecil, our service tech and Martin's Heating & Air. We are glad to have him on our team. Part of our core value is giving excellent service to our customers. We greatly appreciate your business!!!
I live in Oklahoma and 2 times this week I’ve had 2 separate employees at my apartment, the first visit he found the issue and today’s visit was to repair what was found. He did a great job by not only fixing it but giving me some tips on how to keep my apartment cooler. I appreciate the hard work and how fast they came out and found the problem then fixed the problem.
Response from Martin's Heating & Air, Inc:
We greatly appreciate you taking the time to review JD & Martin's Heating & Air . Part of our core value is to go above and beyond for our customers . Thank you for letting us take care of your AC needs !!!
Very good
Response from Martin's Heating & Air, Inc:
Thank you for reviewing Cecil, our service tech and Martin's Heating & Air. We are glad to have him on our team. We greatly appreciate your business!!!
Performed maintenace on 2 systems for a customer
Installed a new 3 ton system for a client
Performed an AC repair for a customer in Fort Smith, AR
Performed AC maintenance on 2 systems for a customer.
Performed a repair for a client that was complaining of a clanking noise coming from their unit.
Provided a client with an estimate on a 3 ton system.
Went to a client's home for a system not cooling properly. It needed maintenance so performed that for her and showed her how to change her filters.
Provided a diagnosis on 3 units not working for a client.
Provided a client with an estimate for a 2 ton 16 seer system.
Replaced a return and ductwork for a new installation.
Provided a client with an estimate on a Daikin Mini Split system.
Cleared a drain and cleaned the filter for a client.
Went out on a diagnostic call and replaced a defective part.