416 North 10th Street
Fort Smith, AR 72902
479 785-4444

Have any feedback for us? We'd love to hear it! Call us at (479) 282-3087 and let us know how we are doing.

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Local Reviews

Rated 4.9 out of 5 stars based on 107 customer reviews

Review

Awesome service and knowledge

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Great Service

Always very informative,nice, and on time.


Response from Martin's Heating & Air, Inc:

Thank you Wendy for taking the time to review our technician. We appreciate your business and look forward to providing you "Out of this World Experience."

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Couldn't ask for more

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Great service

Cecil was extremely professional and friendly. A great asset to your company!

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Great Service!

Cecil came out as I requested him. He’s a hard worker and knows his stuff.

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Very pleased

Technician was punctual and very knowledgeable.


Response from Martin's Heating & Air, Inc:

Mr. Parker, We appreciate your kind review. We are proud of our technicians and love to give them praise! Thank you for choosing Martin's Heating & Air for all your heating & air needs.

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Really like Cecil. Can I request him in the future? Please tell him he did a great job.

Very good service


Response from Martin's Heating & Air, Inc:

Mr. Carroll, Of course you can request Cecil for your future heating & air needs!!! We will do our best to accommodate you. We are proud to have Cecil on our team. He always provides an 'Out of this World Experience" Thank you!

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Great service, very informative!


Response from Martin's Heating & Air, Inc:

Thank you for taking the time to review our service technician. We appreciate your business and look forward to continuing services for your Heating & Air needs.

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Outstanding Service

Cecil did a great job explaining the issues with our air conditioning unit and was very professional while in my home. He is an outstanding representative of your company.


Response from Martin's Heating & Air, Inc:

Dan, Thank you for the great review. We appreciate you taking the time. One of our core values is respecting our customer and their home. I am proud Cecil showed these values. We appreciate you trusting us to serve you Heating & Air needs! Kim Martin

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Awesome service at a very awesome price!

Cecil Williams conducted our service and did an outstanding job! He went above and beyond to ensure our A/C unit was in good shape and even explained future preventative maintenance methods I could use to save money in the near future. Honestly, one of the best experiences I've had with a HVAC company. I look forward to seeing them in the fall as I signed up for their twice a year maintenance plan which is the most competitively priced I've found in my area. All in all, this was a great experience!


Response from Martin's Heating & Air, Inc:

Mr. O Hagan. Thank you so much for the wonderful review. We love to hear customers brag on our team. It is also encouraging to see our techs use our core values in the field. I will use this as a great example in our weekly team meeting. Thank you for being a continuing customer of Martin's Heating & Air, Kim Martin

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