We had to call MasterTech on a Saturday morning because we had a drain that backed up and then caused our toilet to stop working. Due to the nature of our plumbing, the tech had to remove the toilet to snake the line for the drain. He was completely upfront about the pricing all the way and was very accommodating. We were also having a washer delivered that morning, so he was happy to expedite the work in order to allow that to happen on schedule.
