We are a business establishment so time being without plumping is crucial especially during business hours. Our service guy got it done fast, clean and we were back in business. I wasn’t happy about being charged more by mike diamond after speaking with the lady when calling to book the job just for being a business rather then a resident and then being put on the same itinerary paying more than a resident when we have a business to run. I think a business paying more should be set to a standard since it is how we make our living and sometimes operations have to shut down without water as per health department regulations. But your service guy did an outstanding job and got right to work and got it done and we were back in operation .So because of him I would consider calling again for service.