I could have gotten a cheaper company BUT I'm glad I didnt. The plumber showed up on time, was wearing a mask, covered his shoes upon entering and, believe it or not put a carpet down so as not to scratch my bathroom flooring. To top it all off, he cleaned up afterwards. Other plumbers leave marks on the carpet and debris all around. He left my bathroom as spotless as it was when he arrived. Making the appointment was easy and the customer service staff followed up right away and they phoned me to tell me that they were on the way. Perfection! Other service based companies could learn a lot from Mike Diamonds business model.
