Great company, knowledgeable and friendly tech’s. Highly professional.
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Tech were extremely knowledgeable, very friend and professional. Explained step by step the process for the removal of old and installation new furnace. Upon completion of all work techs remove the old trash and broom, cleaned the entire area, leaving the house spotless. Great job would highly recommend Moon Air for any HVAC project. Thanks Steve and your employees
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Very professional and yet, very friendly. Very efficient and they explained the new system in detail.
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Response from Moon Air Inc.:
We are so grateful for your 5-star review.
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Alex was very professional
Response from Moon Air Inc.:
Thank you for your review Sam. We appreciate your trust in our company. Have a great day Steve
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Always a great job from Clay. He and Matt answered all of my concerns
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I really liked how quickly and how thoroughly we were able to get a quote from John. I also really appreciated how quickly they were able to get the new system installed!
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Club furnace cleaning: heat rise 42 degrees. Filter clean. Indoor fan clean. Indoor Coil clean. Checked over all electrical connections. System is running in both first and second stage. Exhaust removal! System amps rated .5 amps actual .32. indoor fan amps 4.5 amps. Burner system clean. Cleaned flame safety system. Outdoor voltage enhancement system rated 35/5uf actual 36/5 uf and is within the allowable fault. Installed performance enhancement system.
Plumbing Repair Service: Responding to a client's distress call regarding a persistent faucet leak, our comprehensive assessment identified a worn-out washer as the root cause. Immediate replacement and a thorough inspection ensured the elimination of the water drip and preemptively addressed potential issues, guaranteeing an extended period of trouble-free faucet functionality. The client can now enjoy a leak-free and smoothly operating faucet, contributing to water conservation and household efficiency.
WO-TNFR247977 Replaced top and left Plate. Replaced power delivery system due to wind damage to heat pump (Daikin)
Warranty from install, filter rack has two screws that prevented the air filter removal, removed screws and tab in filter rack, see photos.
Found cover off on line set and drain line coming down exterior of house, found top plate and left side plate to have damage, found broken connector on electrical whip coming from service disconnect going to heat pump these items will need to be replaced
Furnace cleaning: heat rise was 63. Air filter system was dirty so I changed out with customers extras. Air movement system was clean and clear of all debris and signs of concern. All wiring was clean and secure. Drain line was clean and clear of all debris and signs concern and worry. Flame gateway system was clean and clear of all debris and signs of concern. Flame sensor system was clean and clear of all debris and signs of concern. Cleaned off inside and outside of indoor unit with proper cleaner and wipes. System was up and running at normal operation at the end of the visit. Giving customer an estimate on the Air Ranger Air Cleaner. Coil=good Heat movement=good Static pressure=good testing at 0.50 Comp.=good
Heat rise of 52 degrees. Air filter is clean. Found area of concern on heat exchanger. Red tagged system and shut gas off. Cleaned indoor and outdoor coil with chemicals. Cleaned flame safety system. Cleaned indoor fan. Outdoor voltage emhacement system is reading 36.6/3.4 mfd. Amp readings are good. Compressor passed test.
Filter looks fine getting a 30 degree heat rise Eletracal connections are tight. Voltage enhancement system read within factory spec. Blower and evaporator coil are clean. Voltage enhancement system read within factory spec. Voltage gateway looks okay Eletracal connections are tight voltage coil is clean. Operation is normal at this time.
Oil clean and service, installed replacement oil filter and nozzle, clean fire box and also flush domestic hot water heater, operation normal at this point.
See previous invoice
Heat rise is 68 degrees. Changed air filter. Found an area of concern on heat exchanger. Shut gas off and marked furnace unsafe to operate. Cleaned indoor fan. Cleaned burner system. Cleaned flame safety system. Checked all electrical commections. Leak searched coils and found no leaks. Delta T is 18 degrees. Indoor and outdoor voltage enhancement systems are within factory spec. Amperage readings are good. Cleaned outdoor coil. Indoor coil was clean. Compressor did not pass megaohm test reading 100 megaohms and is starting to fail.
Took yard sighn sound is normal no abnormal sounds at this time
