I had a fantastic experience today with the good people at MoreVent Heating Cooling and Plumbing. My service call was related to a water leak from my AC unit and while the team at MoreVent came out a few weeks ago to attempt to fix the problem, it surfaced again.....instead of opening a new ticket and starting from scratch, Shawn used his expertise to survey the problem, evaluate the diagnosis given by the previous MoreVent Rep (another great guy), and make recommendations/corrections to get me squared away in a timely manner. And complimentary! It is this dedication to customer service that will keep me going back to MoreVent and to recommend them to anyone looking for quality service and products in the HVAC space. Shawn was fantastic! Thanks again guys.