Josh, our technician was very good and professional explaining the service. Thank you.
Overall Experience
Quality
Value
Convenience
Response from MoreVent Heating Cooling Plumbing:
Jim, thank you for your five-star review! We are glad to hear that Matt did a great job for you!
Overall Experience
Quality
Value
Convenience
Response from MoreVent Heating Cooling Plumbing:
Cynthia, thank you for your five-star review! We are so glad to hear that Matt did a wonderful job for you!
Overall Experience
Quality
Value
Convenience
Job well done. The process of splitting the tune up into heating and cooling is wise. What needs to be done now is to schedule the visits at the beginning of those seasons. I’m sure that you will do that.
Overall Experience
Quality
Value
Convenience
Joey, our technician, was timely, courteous and thorough. He was honest and explained our options well. We are very satisfied.
Response from MoreVent Heating Cooling Plumbing:
Bill, thank you for this awesome review! We are glad to hear that Joey did a great job for you and that you enjoyed your experience!
Overall Experience
Quality
Value
Convenience
Response from MoreVent Heating Cooling Plumbing:
Kris, we take pride in our work! Thank you for your five star review!
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Joey spent a long time troubleshooting and I was satisfied that he found the issue with the liquid leak. He recommended a further check to locate the leak as he could not find it with the instruments he had with him. He wrote and reported his finding and More Vent called soon after and rescheduled for further testing.
Overall Experience
Quality
Value
Convenience
Response from MoreVent Heating Cooling Plumbing:
Jim, thank you for your five-star review! We are glad we did a great job for you!
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Overall Experience
Quality
Value
Convenience
Bob was very professional and fixed the problem with the duct work. He took the time to explain what he did and why. He carefully checked to make sure everything was working correctly.
Response from MoreVent Heating Cooling Plumbing:
Barbara, thank you for your five-star review! We are glad to hear Bob was able to take care of your concern! We look forward to keeping the system factory fresh for years to come!
Overall Experience
Quality
Value
Convenience
There was a problem during my maintenance service. Bob came the next day and re-evaluated everything. He came back later that day with the correct parts and fixed the problem so now I have air conditioning.
Response from MoreVent Heating Cooling Plumbing:
Cynthia, thank you for your five-star review! We are glad to hear that Bob did an awesome job and was able to get you up and running!
Overall Experience
Quality
Value
Convenience
Because Morevent techs didn’t adjust the airflow in my HVAC unit properly, the humidity built up indoors to the point where my brand new living room rug was sopping wet. One tech told me to use the highest rated filter, which slowed down the air flow even more. The UV unit that is supposed to kill mold spores apparently broke right after the bulb was changed by Morevent. Humidity plus spores equals a lot of mold in the house and thousands of dollars of remediation costs and ruined furniture and household goods - not to mention health issues. And insurance doesn’t cover things like this. Nobody’s perfect, but Morevent’s bad advice cost me thousands. It took two days and a lot of angry phone calls before someone who understood the system came to the house and (I hope) got me back on track. —-And for this I pay $500 a year membership???
Response from MoreVent Heating Cooling Plumbing:
Mary, we are sorry to hear about this, We will be contacting you ASAP to resolve this matter.
Overall Experience
Quality
Value
Convenience
Ryan was my serviceman and from he beginning he was polite, kind and interested in what I was saying. He did more than any other serviceman ever did and was an excellent representative for your company. He gets five stars (maybe more) from me.
Response from MoreVent Heating Cooling Plumbing:
Lillian, thank you for your five-star review. We are glad to hear that Ryan did a great job for you! We look forward to making sure you stay comfortable in your home for years to come!
Overall Experience
Quality
Value
Convenience
