Joey, our technician, was timely, courteous and thorough. He was honest and explained our options well. We are very satisfied.
Response from MoreVent Heating Cooling Plumbing:
Bill, thank you for this awesome review! We are glad to hear that Joey did a great job for you and that you enjoyed your experience!
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Response from MoreVent Heating Cooling Plumbing:
Kris, we take pride in our work! Thank you for your five star review!
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Joey spent a long time troubleshooting and I was satisfied that he found the issue with the liquid leak. He recommended a further check to locate the leak as he could not find it with the instruments he had with him. He wrote and reported his finding and More Vent called soon after and rescheduled for further testing.
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Response from MoreVent Heating Cooling Plumbing:
Jim, thank you for your five-star review! We are glad we did a great job for you!
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Bob was very professional and fixed the problem with the duct work. He took the time to explain what he did and why. He carefully checked to make sure everything was working correctly.
Response from MoreVent Heating Cooling Plumbing:
Barbara, thank you for your five-star review! We are glad to hear Bob was able to take care of your concern! We look forward to keeping the system factory fresh for years to come!
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There was a problem during my maintenance service. Bob came the next day and re-evaluated everything. He came back later that day with the correct parts and fixed the problem so now I have air conditioning.
Response from MoreVent Heating Cooling Plumbing:
Cynthia, thank you for your five-star review! We are glad to hear that Bob did an awesome job and was able to get you up and running!
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Because Morevent techs didn’t adjust the airflow in my HVAC unit properly, the humidity built up indoors to the point where my brand new living room rug was sopping wet. One tech told me to use the highest rated filter, which slowed down the air flow even more. The UV unit that is supposed to kill mold spores apparently broke right after the bulb was changed by Morevent. Humidity plus spores equals a lot of mold in the house and thousands of dollars of remediation costs and ruined furniture and household goods - not to mention health issues. And insurance doesn’t cover things like this. Nobody’s perfect, but Morevent’s bad advice cost me thousands. It took two days and a lot of angry phone calls before someone who understood the system came to the house and (I hope) got me back on track. —-And for this I pay $500 a year membership???
Response from MoreVent Heating Cooling Plumbing:
Mary, we are sorry to hear about this, We will be contacting you ASAP to resolve this matter.
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No heat on a two year old Columbia gas boiler
Annual heating precision tune up gold club member
Precision heating tune up on carrier heat pump system
