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Bob was very professional and fixed the problem with the duct work. He took the time to explain what he did and why. He carefully checked to make sure everything was working correctly.
Response from MoreVent Heating Cooling Plumbing:
Barbara, thank you for your five-star review! We are glad to hear Bob was able to take care of your concern! We look forward to keeping the system factory fresh for years to come!
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There was a problem during my maintenance service. Bob came the next day and re-evaluated everything. He came back later that day with the correct parts and fixed the problem so now I have air conditioning.
Response from MoreVent Heating Cooling Plumbing:
Cynthia, thank you for your five-star review! We are glad to hear that Bob did an awesome job and was able to get you up and running!
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Because Morevent techs didn’t adjust the airflow in my HVAC unit properly, the humidity built up indoors to the point where my brand new living room rug was sopping wet. One tech told me to use the highest rated filter, which slowed down the air flow even more. The UV unit that is supposed to kill mold spores apparently broke right after the bulb was changed by Morevent. Humidity plus spores equals a lot of mold in the house and thousands of dollars of remediation costs and ruined furniture and household goods - not to mention health issues. And insurance doesn’t cover things like this. Nobody’s perfect, but Morevent’s bad advice cost me thousands. It took two days and a lot of angry phone calls before someone who understood the system came to the house and (I hope) got me back on track. —-And for this I pay $500 a year membership???
Response from MoreVent Heating Cooling Plumbing:
Mary, we are sorry to hear about this, We will be contacting you ASAP to resolve this matter.
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Ryan was my serviceman and from he beginning he was polite, kind and interested in what I was saying. He did more than any other serviceman ever did and was an excellent representative for your company. He gets five stars (maybe more) from me.
Response from MoreVent Heating Cooling Plumbing:
Lillian, thank you for your five-star review. We are glad to hear that Ryan did a great job for you! We look forward to making sure you stay comfortable in your home for years to come!
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I had a new Daikin HVAC installed. The three men were on time, professional, efficient and courteous. They were here from 8 to 4 and worked all that time with only a break for lunch. I did have a concern regarding what I thought was cooling issue and called a week later and Shawn came out that same day and checked over the air handler inside as well as the heat pump. He made a few adjustments and was patient to explain what he was doing. I would recommend them.
Response from MoreVent Heating Cooling Plumbing:
Lois, thank you for your five-star review! We are glad to hear that our installation team as well as our service technician Shawn were able to get you taken care of quickly! As you know, we are only a phone call away, and we will always make sure you are taken care of!
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Response from MoreVent Heating Cooling Plumbing:
Bevin, thank you for your five-star review! We are glad to hear that Matt did an awesome job for you!
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Great Service.
Response from MoreVent Heating Cooling Plumbing:
Joe, thank you for your five-star review! We are glad to hear that your enjoyed your experience with Jim!
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Response from MoreVent Heating Cooling Plumbing:
Tim, thank you for your review! We are glad to hear that Joey did an awesome job for you!
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Technician was ver methodical in checking all components out, cleaning or testing where necesssary and adjusting operation of components where appropriate.
Response from MoreVent Heating Cooling Plumbing:
Frederick, thank you for this awesome review! We are glad to hear that Dave did a great job for you!
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Replaced outdoor wireless sensor and linked to thermostat
Found faulty pressure switch on American standard gas furnace
Daikin gas furnace tune up. Humidifier service with panel. Installed rain gutter on intake. Recommended surge protection
Annual heating and cooling precision tune up silver club member
Annual heating and cooling precision tune up gold club member
