UNFORTUNATELY, WHEN I CLICKED THE GOOGLE REVIEW BUTTON. MY 5 PARAGRAPHS OF DISAPPOINTMENT DISAPPEARED . SO HEAR IS THE SHORT VERSION. MY BRAND NEW $15,000 UNIT JUST QUIT ON ME FOR THE 2ND TIME. I AM VERY DISAPPOINTED. KEITH FOUND THE INDUCER BOOT FULL OF WATER BECAUSE THE DRAIN TO THE TRAP WAS PITCHED WRONG. ALSO,YOU HAVE TO READ THE REPORT ABOUT THE BUBBLE WRAP. I AM ABOUT READY TO IMPLEMENT THE NO LEMON GUARANTEE. OTHER OPEN ISSUES INCLUDE DAMAGE TO SHEET ROCK AND THE MISSING HEAT STRIP & ETC. PLEASE SEND OUT THE "A TEAM" TO FIX, THEN DO SOME QUALITY CONTROL TESTS TO MAKE SURE IT IS REALLY FIXED. THANK YOU.
Response from MoreVent Heating Cooling Plumbing:
Karl, We are sorry to hear about the trouble with the system, as well as your experience. You've been a client of ours for a very long time, and you know that we take pride in our work, so you can be rest assured we will do whatever it takes to resolve this matter.
