Shawn arrived in his Morevent uniform, on time, maybe even a few minutes early and politely introduced himself. I invited him in, he placed covers over his boots not to carry dirt and debris in my house, and then Shawn explained the scope of work he was about to undertake. My main unit is a bit older, and has been somewhat neglected (since it works) and Shawn saw to it that it was immaculate and operating efficently when it was complete. Shawn recommended some maintenance on the systems and explained thoroughly what each repair would entail. I elected to have a couple of the repairs done, and wait on a couple others (just for cost savings at this time). One thing to call out is that this wasn't a quick, in and out, pay me event. Shawn was here over four hours thoroughly and meticulously maintaining my systems. He remained completely professional throughout. Shawn assured me that the repairs were guaranteed and if any issue occurs, they will take care of it. I've been very happy with Morevent since deciding to move forward with them as my HVAC team. Convenient, competitive pricing and excellent service. Highly recommended!