Too expensive

MCDONALD from Burtonsville, MD

Good work but too expensive!! We were overcharged

Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

hank you for taking the time to share your experience. My Plumber Heating Cooling & Electrical guarantees honest, quality work. Our team is trained and certified, and the product brands we use are backed by warranty. We know that your comfort and safety is important. With this in mind, we do everything we can to not only meet your expectations, but exceed them. Yes, you may find services cheaper elsewhere but when choosing to work with My Plumber you can rest assure knowing you are being serviced by the best in the business. We are sorry to hear you are dissatisfied with our services due to the price. Best Regards, My Plumber Heating Cooling & Electrical Team

Great Service!

KENNER from Burtonsville, MD

My Plumber Tecn was great! The best!

Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Here at My Plumber Heating and Cooling, customer feedback like this is simply priceless, thank you for the continued loyalty and support!

Excellent service

SIMPSON from Burtonsville, MD

I was extremely pleased with the service I received from My Plumber and especially their technician Larry Johnson. He very carefully checked my system, explained things in an understandable way, found the problem quickly showing me the results along the way. The problem ended up being significantly less costly than I anticipated.

Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!

Service was prompt & "Great "

Harold from Burtonsville, MD

Technician was very knowledgeable & efficient.

Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the Review! We will be sure to share your feedback with the technician who serviced you as well as our Management Team!

Prices are too high

WEBER from Burtonsville, MD

Dennis was very professional and took care of the problem right away.

Response from MY PLUMBER HEATING COOLING & ELECTRICAL:

Thank you for the great feedback. We will be sure to relay these comments back to the technician and his manager. As always thank you for your continued loyalty and support. We hope that in the future if you or anyone you know needs plumbing or HVAC service, you will send them our way. We will make sure they to receive the excellent quality of service you received on our most recent visit. Kind regards, The My Plumber Heating and Cooling Team

Great Sevice

CARTER from Burtonsville, MD

Poor Scheduling Practices

BURKE from Burtonsville, MD

The scheduling and monitoring of appointments is in need of revamping. You can only either schedule apptmts in the morning or any time from noon onwards - that can easily stretch into the mid-evening hours. Dispatcher earlier assured that repairman would be at my home before 7 pm, and I then I get a call at 6:40 that the repairman would not be at my home until sometime after 7pm. I had to wait until 40 hours for the next appointment. Unacceptable in this day and age to have to put up with such open-ended scheduling and poor communications.

Larry Ward is the best serviceman!

GAIL from Burtonsville, MD

Larry was very professional and personable. He had a honest, helpful manner as he inspected our HVAC. He listened and genuinely addressed our concerns and offered practical and viable solutions. He installed the air scrubber that he gently recommended and it made an immediate improvement in the indoor air quality! He has set a high standard that is hard to surpass. I was initially doubtful to get My Plumber to work on anything other than plumbing. Larry instilled such confidence in the company's expertise that I will use them exclusively.

very good service and polite

lisa from Burtonsville, MD

Happy they're able to come on the same day I called