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Without a doubt, Jimmy is the best technician , of any industry, to call on me. He is very friendly, kind, polite, and explains everything that he is doing. But even more importantly, he is very knowledgeable. Jimmy spent time not only servicing my equipment, but when there was a problem found, he spent countless time finding out what was causing the problem, rather than just selling me something I didn't need. Without a doubt, I will always request Jimmy's service in the future. The company he works for, "One Hour", is an extremely customer oriented, customer service, customer friendly company I have been using for years. Jimmy works for an outstanding company, and "One Hour" is very fortunately to have Jimmy working for them.