Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Debbie and Jim, thank you for taking a moment to share your AC service review! We're glad to hear Chris provided top-notch service with your air conditioning maintenance! Your feedback means a lot to us! Thanks again for your trust over the years.
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As always…PDM is the only folks I’ll call. Everyone is courteous and professional, and whatever issue is resolved…no multiple calls and visits.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Jan, it's wonderful to hear you had another excellent experience with PDM! We truly appreciate your continued trust in our team for your plumbing, heating, and cooling needs. We're committed to providing courteous and professional service, and are happy we brought a smile to your face again. Thanks for choosing PDM for your air conditioning tune-up and safety inspection! Here's to a comfortable summer!
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Brandon was very professional and knowledgeable about my AC
Response from PDM Plumbing, Heating, Cooling Since 1885:
John, thank you for the wonderful air conditioner service review! We're delighted that you're happy with Brennon's AC tune-up and safety inspection. Ensuring our customers are satisfied and their AC systems are running safely is our top priority, and Brandon truly embodies that commitment. We appreciate your feedback!
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Chris is fantastic! I would give 6 stars if it were an option.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Tim, we're thrilled to hear you had an outstanding experience with our AC service! Chris truly is fantastic, and we're so proud to have him on our team. We're delighted we could get your air conditioning back to normal for you. Thank you for your incredibly kind words and for taking the time to leave such a wonderful review!
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Explained the problems found, didn’t leave until the issue was resolved. Very helpful and detailed.
Response from PDM Plumbing, Heating, Cooling Since 1885:
David, what a great review to read – thank you! We're delighted to know you found Dan and his AC knowledge commendable. Glad he was able to diagnose and provide an air conditioning tune-up and safety inspection. Your satisfaction is our main goal, and we appreciate you highlighting our detailed approach. Thanks again for trusting PDM!
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Great people, great service!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Dave, for sharing your air conditioning tune-up and repair. Glad to hear Brennon took good care of you. We appreciate your trust in PDM and will be here when needed.
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Chris came and serviced and cleaned our air conditioner. He performed the service in a timely manner. As always he was very professional and pleasant.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Barb, for taking the time to share your air conditioning tune-up and safety inspection. Great to hear Chris continues to keep you smiling. Thanks again for your trust in PDM over the years!
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Cris from PDM showed up early and in around 5 minutes he figured out the problem with my AC unit and had it up and running soon after that. I'm very grateful to have PDM and Cris there when my heating or cooling decides to break down. 5⭐️
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Eduardo. We're so glad to hear about your positive air conditioning experience with Cris and PDM! It's always our goal to provide fast and efficient service, especially when your AC decides to act up. Thanks for taking the time to share your gratitude – we truly appreciate your kind words and your 5-star rating! We'll be here for any plumbing, heating, or cooling maintenance.
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Rep was punctual, cordial, and kind.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for giving PDM and opportunity to serve!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
It's wonderful to hear you had a very good plumbing service with us on your water pipe leak! We're delighted we could advise and offer solutions. We appreciate you taking the time to share your positive experience and for giving PDM an opportunity to serve.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mike, thanks for taking a minute to share your drain cleaning service review. Great to learn you were happy with Brad's service! Thanks again for choosing PDM Plumbing, Heating, and Cooling Since 1885!
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Na
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Tom, for taking a minute to share your main water shut-off valve replacement. Good to hear you were happy with Brad's service. Thanks for trusting PDM. We'll be here for any plumbing, heating, or cooling maintenance projects.
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Holy Cross Church, our mission Church had it's air conditioner go out days before a heat wave to come in. Chris diagnosed the problem in about 15 minutes to be a small fuse. To my surprise, Chris had one of these very different buss fuses in his truck. The unit was running in 20 minutes of his arrival.
Response from PDM Plumbing, Heating, Cooling Since 1885:
That's wonderful to hear! We're so glad Chris was able to diagnose and fix the AC issue at Holy Cross Church quickly, especially with a heatwave approaching. Keeping your mission church comfortable for everyone is incredibly important. Thank you for sharing your positive experience and for your trust in PDM over the years.
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Great dependable service & price
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Franklin, for taking the time to share your air conditioning tune-up and safety inspection. And thanks for your trust over the years!
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Replace the toilet. Installed customer-supplied American standard toilet in first-floor bathroom. The toilet flange was broken where the toilet bolts go, so I installed a repair flange as well. Filled and tested toilet. Everything is operating as it should.
Water heater repair. The heater control panel is blinking once, which is what it does when it is functioning as it should with no issues. The hot water heater is working as expected with no issues.
Medical center sewer and drain cleaning. Rodded main sewer line backup 2 times from clean out next to bath in janitor's closet out 100’ without line opening up. Went to the next available floor clean out in the hall, which was about 70’ away, and rodded from there and got the line open. Everything is draining as it should be, and cleaned up when I left.
Air conditioning tune-up and safety inspection for 5 AC units. Found an electrical fault in one unit, and replaced the contractor on the first-floor unit.
Water leak repair. Completed full inventory of leak on first floor hall near kitchen stack. After no signs of water, I switched gears and decided to check the unit on the first floor behind the area of water, and found a water heater directly on the opposite side of the wall where water is present that had water underneath it. It is in a cabinet, so no way of telling if the leak is caused by the heater, but it’s a good start to change the heater and go from there. The association has a handyman who does their water heaters, and the resident already got a quote of 300$ labor to do the heater. If the problem persists after heater replacement, then we will be called back for further investigation of the leak
Water leak repair. Water marks on the ceiling are coming from the basement. I was able to get into the attic and look, and there is no sign of water coming from the stack. I’m not saying that it doesn’t happen, but I can’t see a visible leak. There is some repair work being done on piping near the area, but nothing is leaking at the moment. The customer says it only leaks when it rains. Now I did find water marks on the roof underlayment and on the attic floor in the same location where the water marks are. Since he said it only leaks when it rains, I told him to go to the attic multiple times when it’s raining today and look at the roof and stack for leaks.
Sewer and drain cleaning. First-floor powder room toilet is clogged. Augered toilet with Ridgid hand auger.
Performed air conditioning tune-up and safety inspection. Older R22 system. Tested all mechanical components. Checked refrigerant levels. Everything is in adequate working condition. Writing customer estimates due to the age of the equipment. The system is clean, cooling, and operating properly at this time. This is the last visit on the plan. Performed free plumbing inspections.
Air conditioning tune-up and safety inspection. Fully cleaned inside and out of AC condenser. Took cover off and made sure inside components where capacitor and contact, were clean. Did a 410 pressure test on high and low side( 132), which is within specs of where it should be. Everything is operating and functioning as it should
Air conditioning tune-up and safety inspection. Inspected 2 AC systems, 2nd floor is low on Freon and needs replacement. 1st floor unit, Freon levels look good, but had to remove mouse nest and repair wire connections. Both systems are 21 years old. Will work up an estimate. Cleaned the unit today to remove heavy cottonwood. I didn’t want to damage units by complete removal due to age.
Faucet repair. Replaced hot and cold shut-off valves for the kitchen faucet.
Commercial sewer and drain cleaning. The whole kitchen grease line backed up prior to the grease trap. Water is standing in a 4” grease line. Pulled clean out furthest away from the grease trap and had to rod 2 times to get the line open and functional. Grease trap also needs to be serviced at this time, nd I will let Remy know. Everything is currently draining as expected, and the kitchen is operational again.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical components. Checked refrigerant levels. Everything is in accurate working condition and is in the accurate efficiency range. Changed the furnace filter that the customer provided. The system is clean, cooling, and operating properly at this time. First visit on the VIP maintenance plan. Performed a free plumbing inspection.
