467 Ruby St
Joliet, IL 60435
815-726-6264

Local Reviews
for joliet, il

Rated 4.9 out of 5 stars based on 886 customer reviews

Great service!

Arrived right on time and completed the plumbing job quickly. The Plumber was very nice and a pleasure to work with. Little

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent and Timely Service

Chris always does a thorough job and is full of helpful information! And Melvin (our new puppy) approves!

  • Overall Experience
  • Quality
  • Price
  • Convenience

You can trust therm

We have used PDM for our HVAC and plumbing needs for years. All their techs have been professional and pleasant. You can trust them to get the job done for a fair price.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Jeff, thank you so much for the wonderful furnace tune-up and safety inspection review! We truly appreciate your long-standing trust in PDM for your HVAC and plumbing needs. It means a lot to know our team is consistently professional, pleasant, and delivering great work at a fair price. We look forward to serving you for many more years!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service!

Brad from PDM was sent to help us a small repair nick in copper water pipe. His technical service skill was excellent and his customer service skill was very professional. Thank You PDM for your timely response.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you so much for the excellent plumbing and heating review! We're thrilled to hear that Brad provided you with such a positive plumbing repair and furnace tune-up and safety inspection experience. Brad is a valuable member of our team, and we're proud of his technical skill and professional customer service. We truly appreciate you choosing PDM for your plumbing and heating needs and taking the time to share your feedback.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service!

Brad…did a great and clean job of repairing our water leak.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hello Andre, that's fantastic to hear! We are so glad that Brad provided you with great service and a clean job on your main water leak repair. We'll be sure to pass along your kind words to him. Thank you for taking the time to share your positive experience and for your trust!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Informative service man


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thanks, Mike! We're thrilled you found John's plumbing repair service informative. Our team strives to provide clear, helpful information with every job, and your 5-star review means a lot to us. Thanks again for your trust in PDM Plumbing, Heating, and Cooling Since 1885!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great

Brennan did an excellent Job and explain Ed his Work Ina professional Way


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Nancy, thank you so much for the wonderful heating service review! We're thrilled to hear that Brennan provided excellent service and got your furnace running safely again. We appreciate your recognizing his professionalism and clear explanations, and look forward to our next visit in the future!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi James, that's fantastic to hear! ?? Thank you so much for taking the time to share your positive furnace repair service experience. We're really glad Brad was able to diagnose and fix the short-cycling issue with your furnace. Providing excellent plumbing, heating, and cooling service and getting to the root of the problem is exactly what we strive for. We appreciate your trust and hope you have a warm, healthy winter.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Timely Service before seeing my grandchildren

Brennen is the Best. I look forward to seeing him twice a year for my HVAC maintenance.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service!

John was Prompt and professional. He repaired a gas shut off valve for a new range. Highly recommend John and PDM Plumbing. Fairly priced also.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Aaron, that's wonderful to hear! We appreciate you taking the time to share your positive experience. We're so glad that John was able to provide you with prompt and professional service in repairing your gas shut-off valve. We pride ourselves on having knowledgeable technicians and offering fair pricing. Thank you for highly recommending John and PDM Plumbing, Heating, Cooling Since 1885. We look forward to being your trusted comfort expert for any future needs!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Brennon is professional and knowledgeable. He goes above and beyond to troubleshoot and provides exceptional service.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Maureen! Thank you for the fantastic heating service review! We are thrilled to hear that Brennon provided you with such excellent service. Going above and beyond to troubleshoot HVAC systems is job one. We strive for exceptional service, and are proud to have Brennon on the PDM team. We appreciate you taking the time to share your experience! Thanks, Maureen!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

'I was very pleased with the work that was done


Response from PDM Plumbing, Heating, Cooling Since 1885:

That's great to hear, Georgiana! We're so glad you were pleased with Brad's work on your clothes washer shut-off valves. We appreciate you taking the time to share your positive feedback. If there's anything else we can help you with in the future, please don't hesitate to reach out!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service was fast and went as discussed


Response from PDM Plumbing, Heating, Cooling Since 1885:

That's great to hear, Laura! We appreciate you taking the time to share your positive experience. We're glad John's water heater replacement was fast and that everything went as discussed. Providing efficient service that meets your expectations is always our goal. Thank you for trusting PDM!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Brennon always does a good job. The only thing I would recommend is that the tech have a filter on their truck when they are going to do a service call. But, he does a great job


Response from PDM Plumbing, Heating, Cooling Since 1885:

Charles, that's fantastic to hear! We really appreciate you taking the time to leave such a positive heating service review. It's wonderful to know that Brennon consistently does a good job maintaining your furnace. We'll be sure to pass along your kind words to him—he's a valuable member of our team! We also appreciate your recommendation about the furnace filters. That's a great point and one we are happy to address. We try to stock a few filter sizes out of the many different sizes. We will try to improve convenience during service calls like yours. Thank you again for your business and the valuable feedback!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for joliet, il

Chris S.

Chris S. Job Checkin

Replaced water heater, renew plan. Service furnace today. Replaced sprayer on kitchen faucet. Looked at lavatory faucets. Customer will get faucets and will call for installation.


John M.

John M. Job Checkin

Plumbing repair. Removed the old kitchen faucet and installed customer customer-supplied kitchen faucet. Tested operation and cleaned up.


Brad  K.

Brad K. Job Checkin

Installed a new customer-supplied Delta tub/ shower cartridge in the 2nd-floor hall bath. Installed new water shut-off valves for the hot and cold sides of the gray box for washing machine hook-ups. Everything is tested, cleaned up, and working as it should. I did set the temperature of the mixing valve for the cartridge I installed higher than the factory setting with the consent of the customer.


Brad  K.

Brad K. Job Checkin

Hooked up the supplied Kohler lav faucet and repiped the drain to make it ADA compliant and in chrome finish.


Brennon E.

Brennon E. Job Checkin

Furnace repair. Customer says she had water all around the furnace. I found the condensation pump motor had failed. Installed a new condensation pump. Checked lines for any clogs. Checked lines for any pinched hose. Cleaned up the remaining water that was around the furnace. Tested the new condensation pump. Everything is in an accurate working condition at this time.


Brad  K.

Brad K. Job Checkin

Installed a 75-gallon customer-supplied Bradford White power vent water heater to code. Everything cleaned up, tested, and working as it should.


John M.

John M. Job Checkin

Tub was filled past overflow and drained without leaks.


Brennon E.

Brennon E. Job Checkin

Furnace tune-up and safety inspection. Tested all mechanical components. Cleaned all sensors. Cleaned the condensation trap and all hoses out. Cleaned pressure switch hoses. Tested gas valve voltage and inlet/outlet pressures. Tested the inducer motor amperage and blower motor amperage. Found ignitor & flame switch were very corroded, and the customer agreed to replace both parts. Replaced furnace filter and humidifier pad filter that the customer provided. The heating system is clean and operating properly at this time. Performed free plumbing inspections. Customer renewed VIP maintenance plan.


John M.

John M. Job Checkin

Water heater repair. I drained the pressure tank to resolve the issue of it being waterlogged.


Brennon E.

Brennon E. Job Checkin

Found transformer had tripped. When on heating call it trips every time. Ordering new board and inducer motor. Either the inducer is bad and over amping or the board relay is out on heating side. Will need to come back when parts are in. Installed new control board. System is heating and operating properly at this time.11/13/25


Chris S.

Chris S. Job Checkin

Steam boiler service, will work up estimate on drain valve for MM47 and 1.25 radiator valve.


John M.

John M. Job Checkin

Investigated water marks on ceiling tiles in bathroom. The only thing above is ductwork and a gas line which wouldn’t create condensation. The roof does not appear to be leaking. At the point the most likely cause is moisture from taking a shower. Advised customer to keep an eye on it when it rains.


Brennon E.

Brennon E. Job Checkin

Cleaned and serviced furnace due to maintenance plan. Last visit on current plan. Tested all mechanical components. Cleaned all sensors. Cleaned condensation trap and all hoses. Cleaned pressure switch hoses. Tested gas valve voltage and inlet/outlet pressures. Replaced AprilAir furnace filter.(501) Replaced humidifier pad filter.(35).


Brennon E.

Brennon E. Job Checkin

Furnace tune-up and safety inspection. Cleaned and serviced furnace. Tested all mechanical components. Cleaned all sensors. The fall and electrode igniter were extremely corroded. Replaced both parts. Replaced the furnace filter that the customer provided. The heating system is clean and operating properly at this time. First visit of VIP service plan being used today.


John M.

John M. Job Checkin

Plumbing water leak. Cut out and replaced the 3/4” copper above the water heater that was leaking. Ran the water softener through the regeneration cycle, it does not appear to be drawing brine. Providing a quote for a new water softener.