As always…PDM is the only folks I’ll call. Everyone is courteous and professional, and whatever issue is resolved…no multiple calls and visits.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Jan, it's wonderful to hear you had another excellent experience with PDM! We truly appreciate your continued trust in our team for your plumbing, heating, and cooling needs. We're committed to providing courteous and professional service, and are happy we brought a smile to your face again. Thanks for choosing PDM for your air conditioning tune-up and safety inspection! Here's to a comfortable summer!
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Brandon was very professional and knowledgeable about my AC
Response from PDM Plumbing, Heating, Cooling Since 1885:
John, thank you for the wonderful air conditioner service review! We're delighted that you're happy with Brennon's AC tune-up and safety inspection. Ensuring our customers are satisfied and their AC systems are running safely is our top priority, and Brandon truly embodies that commitment. We appreciate your feedback!
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Chris is fantastic! I would give 6 stars if it were an option.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Tim, we're thrilled to hear you had an outstanding experience with our AC service! Chris truly is fantastic, and we're so proud to have him on our team. We're delighted we could get your air conditioning back to normal for you. Thank you for your incredibly kind words and for taking the time to leave such a wonderful review!
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Explained the problems found, didn’t leave until the issue was resolved. Very helpful and detailed.
Response from PDM Plumbing, Heating, Cooling Since 1885:
David, what a great review to read – thank you! We're delighted to know you found Dan and his AC knowledge commendable. Glad he was able to diagnose and provide an air conditioning tune-up and safety inspection. Your satisfaction is our main goal, and we appreciate you highlighting our detailed approach. Thanks again for trusting PDM!
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Great people, great service!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Dave, for sharing your air conditioning tune-up and repair. Glad to hear Brennon took good care of you. We appreciate your trust in PDM and will be here when needed.
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Chris came and serviced and cleaned our air conditioner. He performed the service in a timely manner. As always he was very professional and pleasant.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Barb, for taking the time to share your air conditioning tune-up and safety inspection. Great to hear Chris continues to keep you smiling. Thanks again for your trust in PDM over the years!
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Cris from PDM showed up early and in around 5 minutes he figured out the problem with my AC unit and had it up and running soon after that. I'm very grateful to have PDM and Cris there when my heating or cooling decides to break down. 5⭐️
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Eduardo. We're so glad to hear about your positive air conditioning experience with Cris and PDM! It's always our goal to provide fast and efficient service, especially when your AC decides to act up. Thanks for taking the time to share your gratitude – we truly appreciate your kind words and your 5-star rating! We'll be here for any plumbing, heating, or cooling maintenance.
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Rep was punctual, cordial, and kind.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for giving PDM and opportunity to serve!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
It's wonderful to hear you had a very good plumbing service with us on your water pipe leak! We're delighted we could advise and offer solutions. We appreciate you taking the time to share your positive experience and for giving PDM an opportunity to serve.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mike, thanks for taking a minute to share your drain cleaning service review. Great to learn you were happy with Brad's service! Thanks again for choosing PDM Plumbing, Heating, and Cooling Since 1885!
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Na
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Tom, for taking a minute to share your main water shut-off valve replacement. Good to hear you were happy with Brad's service. Thanks for trusting PDM. We'll be here for any plumbing, heating, or cooling maintenance projects.
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Holy Cross Church, our mission Church had it's air conditioner go out days before a heat wave to come in. Chris diagnosed the problem in about 15 minutes to be a small fuse. To my surprise, Chris had one of these very different buss fuses in his truck. The unit was running in 20 minutes of his arrival.
Response from PDM Plumbing, Heating, Cooling Since 1885:
That's wonderful to hear! We're so glad Chris was able to diagnose and fix the AC issue at Holy Cross Church quickly, especially with a heatwave approaching. Keeping your mission church comfortable for everyone is incredibly important. Thank you for sharing your positive experience and for your trust in PDM over the years.
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Great dependable service & price
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Franklin, for taking the time to share your air conditioning tune-up and safety inspection. And thanks for your trust over the years!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Ed, for sharing your air conditioning and furnace replacement review! Great to hear Chris and the team got you back to normal quickly with a new HVAC system. Thank you for your trust over the years, and we wish you comfortable days ahead!
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Whole kitchen grease line backed up prior to grease trap. Water standing in 4” grease line. Pulled clean out furthest away from grease trap and has to rod 2 times to get line open and functional. Grease trap also needs to be serviced at this time nd I let Remy know. Everything is currently draining as should and kitchen is operational again.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical components. Checked refrigerant levels. Everything is in accurate working condition and is in the accurate efficiency range. Changed the furnace filter that the customer provided. The system is clean, cooling, and operating properly at this time. First visit on the VIP maintenance plan. Performed a free plumbing inspection.
Church sewer and drain cleaning. The kitchen grease line backed up before and after the grease trap. Running water prior to the grease trap backs up on the outlet side of the trap. Pulled clean out approximately 8’ from the discharge side of the trap and rodded out 100’. Was able to fully open the drain line and get things running on the outlet side of the trap.
Plumbing drain piping estimate to replace the suspended waste line in the basement. Removal of existing drain piping. Suspended pipe replacement of both bathrooms, including removal and installation of both closet collars and new piping back to the above stack clean out 18” above the basement floor. All tie-ins will be made off the main sewer line in PVC and will pick up all tie-ins below the floor with no hub bands. Old drum trap from tub with be replaced with a PVC trap, and a new pipe will be run picking up the lav on the same line with no hub tie-ins at the floor. There is some existing PVC pipe that is newer and is going to stay existing, and I am going to tie into which includes the shower and kitchen drain. All piping is to be supported per code, and all work will be code standard. Both toilets will have to be removed and then reset after piping is complete with new wax rings and toilet bolts.
Air conditioning tune-up and safety inspection. Repaired wire nut connections on the line side. AC is operating safely.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical components. Found the capacitor below the acceptable range and the contactor due to age and condition. Replaced parts. Older R22 refrigerant system. Refrigerant levels are in the efficiency range. The system is clean, cooling, and operating properly at this time. Giving a customer an estimate for a new system due to the age of the equipment. Last visit on the current VIP service plan.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical components. Checked refrigerant levels. Everything is in accurate working condition and is in the accurate efficiency range. Last visit to the VIP Service Plan. The system is clean, cooling, and operating properly at this time. Performed a free plumbing safety inspection.
Performed air conditioning tune-up and safety inspection on two HVAC systems.
Air conditioning repair. Found an electrical system fault. Replaced start relay. The compressor was out on overload, cooled down compressor and it restarted. The AC unit is 17 years old. No warranty.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. R22 system. Tested all mechanical components. Checked compressor amperage and fan motor amperage. Found capacitor way below acceptable range, and contactor pitted. Replaced both parts. Checked refrigerant levels. At this time refrigerant is in the accurate efficiency range. The system is clean, cooling, and operating properly at this time. This is the last visit on the VIP maintenance plan. Performed a free plumbing inspection.
Plumbing repair. Replaced outside lawn faucet for backyard.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical components. Checked R410 refrigerant levels. Checked compressor amperage and fan motor amperage. Everything is in accurate working condition and in accurate efficiency range. Replaced customers' furnace filters using an April Air 210. This is the last visit on the maintenance plan. The customer renewed the VIP maintenance program today.
Air conditioning tune-up and safety inspection. AC is cooling nicely.
Faucet repair. Installed new Delta shower cartridge rebuild kit on first-floor tub/ shower valve
Air conditioning repair. Tested the system and found an electrical fault. Replaced the breaker for the AC. This is an insurance claim.