467 Ruby St
Joliet, IL 60435
815-726-6264

Local Reviews
for joliet, il

Rated 4.9 out of 5 stars based on 410 customer reviews

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service,Great Person

Pete is great he knew what he was doing fix the problem.If I have other problem I would ask for Pete again great guy.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Wonderful service!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thanks Deborah for sharing your furnace tune-up review. Chris G. knows what he is doing for safe, efficient furnace operation this winter. Thanks again for trusting PDM.

  • Overall Experience
  • Quality
  • Price
  • Convenience

excellent service


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Mary, thanks for your plumbing repair review. Glad you enjoyed Pete's work on your leaking pipe. Thanks again Mary!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very personable and efficient at his job!

Unclogged my bathtub and left it clean.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hello Joyce, thanks for sharing your PDM drain cleaning review! Glad John took good care of you and cleaned up well! We will be here when needed.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Great experience


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hey Leanne, thanks for your toilet repair review! Glad you enjoyed John's service and he got you back to normal quickly. Thanks again for choosing PDM!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great technician

C.G. is a wonderful asset to this company. He explained every step of his process and summarized the status of my equipment. He was great. Also special kudos to office gal who made follow up call after I had to cancel original appointment. She kept on top of things so i did not "slip thru the cracks". GREAT TEAM!!!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hello Elaine, a wonder air conditioning service review! Good to hear Chris and Kristina were friendly and helpful! Thanks for sharing and for trusting in PDM!

  • Overall Experience
  • Quality
  • Price
  • Convenience

AWESOME SERVICE


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thanks George for your water softener review. Anthony is a great guy to have on your team. Thanks again for sharing and for choosing PDM!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Water Heater

Friendly, professional, and fast.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Nice to hear from you Susan. Happy to hear Pete's water heater service made you smile. Thanks for sharing and for choosing PDM!. We'll be here when needed.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

I make my appointments last minute cause it's hard to take off work. Christina works miracles to get me in.i have been a PDM customer since 1996.they are in my opinion the best


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Bill, thanks for trusting PDM over the last 26 years! So good to hear we've been keeping you comfortable. Happy Kristina takes care of you and Chris got your furnace back to normal. Thanks again Bill for your solid recommendation. Until your next maintenance call, stay well!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Chris was on time, friendly and knowledgeable.

Excellent customer service, knowledgeable and good price. I will definitely use the company again and I will ask for Chris.


Response from PDM Plumbing, Heating, Cooling Since 1885:

You got that right Pamela. Chris is a great guy to have on your team. He was smiling after tuning up your water softener. Thanks for recommending PDM.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent work!

Very knowledgeable and professional!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thanks Jim for your kind words and recommendation! Anthony loved upgrading your sump pump system. Here's to a strong autumn.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Awesome experience w/a professional who really enjoys his work

Worker says he’s been here before w/my parents


Response from PDM Plumbing, Heating, Cooling Since 1885:

"The secret of joy in work is contained in one word: excellence. To know how to do something well is to enjoy it. " - Pearl S. Buck. Yes, Chris does enjoy solving plumbing, heating and cooling problems. Thanks Cleveland for recommending PDM!

  • Overall Experience
  • Quality
  • Price
  • Convenience

A very very very high price

The garbage disposal costs $275 plus other parts $30 time on job 2 hours. Total cost of job $1185. Parts $305 Labor $880 or $440 per hour. Thank God it was a short job.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Mary, sorry for the mix up and thanks for sharing. Jake was going to refund some of the cost for an upgraded disposal. Cost of doing business is high for so many element to just get someone to your home. We do our best to be competitive as he have for 137 years. Thanks again Mary.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

John always does an excellent job.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hello George, thanks for taking time to write a drain cleaning review. Nice to hear you are happy with John's work. Thanks again for your trust in PDM!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for joliet, il

Pete W.

Pete W. Job Checkin

Angered toilet in central washroom of Damiano wing. Repair copper leak in hallway.


Chris S.

Chris S. Job Checkin

Need to order parts and return. Returned on October 3, installed new boiler auto feeder and service steam boiler.


Michael M.

Michael M. Job Checkin

Perform duct cleaning


Chris S.

Chris S. Job Checkin

Service furnace for season


John M.

John M. Job Checkin

Replaced gas valve under warranty for Richmond water heater.


Chris S.

Chris S. Job Checkin

Service boiler for season, oil pumps and tested.


Chris G.

Chris G. Job Checkin

9-29-22 3:00. Called customer and they said it was rescheduled between 12 and three for Friday. 9-30-22 no heat call found control board giving false (numerous) codes. Recommend replacement of the control board. Replaced control board and tested.


Anthony F.

Anthony F. Job Checkin

Cc furnace, replace #35 pad


Chris G.

Chris G. Job Checkin

Clean and check furnace system. Renewed customer service agreement. This is the first visit on this new plan.


Chris S.

Chris S. Job Checkin

Need to order board for furnace. Returned on September 30, Set up service plan, replaced controller board and sensor on parts warranty, service Humidifier.


Chris G.

Chris G. Job Checkin

No heat call. Found inducer motor assembly on startup producing-1.68 wc. Vacuum switch at -1.76wc. Recommend replacement of inducer assembly. Estimate previously provided. Replaced assembly and tested. Inducer motor and pressure switch from inventory on truck.


Anthony F.

Anthony F. Job Checkin

Returned to rebuild Bradley shower valve in ladies locker room handicap stall. Had to wait roughly an hour to get into the locker room due to ladies being in the shower


Michael M.

Michael M. Job Checkin

ESTIMATE FOR NEW GAS LINE FOR POOL HEATER.


Chris G.

Chris G. Job Checkin

Completed per estimate.


Chris G.

Chris G. Job Checkin

COMMERCIAL HVAC REPAIR. ESTIMATE TO REPAIR EXISTING ROOF TOP UNIT