Overall Experience
Quality
Price
Convenience
We always receive efficient and top quality service from Chris!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Thomas! Your consistent trust in PDM and recognition of Chris's exceptional service mean a lot to our team. We're committed to maintaining the reliable, quality service you value. Thanks for your furnace maintenance review and for your trust in PDM! Here's to a safe and comfortable winter!
Overall Experience
Quality
Price
Convenience
Brennan was courteous and did a great job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Barb! We're thrilled to hear that Brennan provided excellent service during your furnace tune-up and safety inspection. We pride ourselves on courtesy and quality work. Thanks again, Barb, for trusting PDM. Here's to a comfortable winter...
Overall Experience
Quality
Price
Convenience
Was prompt arriving on time for our scheduled appointment time. Performed a thorough job including, removal and disposal of old toliet and installation of new toliet. left a clean work space Explained nuances of new toliet features and installation aspects regarding leveling and shimming. True professional.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Eric! We appreciate your 5-star review and recognition of our punctuality, thoroughness, cleanliness, and professional installation service. It was our pleasure to ensure your new toilet installation met your expectations. Thanks again for your trust!
Overall Experience
Quality
Price
Convenience
Very professional
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for the fantastic boiler maintenance review, Ron! We're thrilled you appreciated our professional service and strive to deliver this quality to all our customers. Your support means everything to us. Thanks for trusting PDM, and we wish you a safe new year!
Overall Experience
Quality
Price
Convenience
Awesome inspections. Always thorough and explains each step.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your kind furnace service review, Jessica! As you know, Brennon is committed to providing thorough furnace tune-ups and safety inspections, and clear explanations. Thanks for taking the time to share and for your trust in PDM.
Overall Experience
Quality
Price
Convenience
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Dean! We greatly appreciate your wonderful 5-star review of Chris's boiler maintenance service. And thank you for your continued trust over the many years! Wishing you a happy holiday and the best New Year!
Overall Experience
Quality
Price
Convenience
Brennon explained all the details and went step by step on the needs of the furnace. Professional, friendly and knowledgeable.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Mark, for your wonderful 5-star review! I'm delighted that Brennon provided such thorough and professional service for your furnace needs. We truly value your kind feedback. Thanks again for your trust in PDM!
Overall Experience
Quality
Price
Convenience
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star furnace service review, Myrna! We're delighted that you valued both Brennon's service and positive attitude. Your kind words motivate us to maintain our high standards for all customers.
Overall Experience
Quality
Price
Convenience
Chris does an excellent service
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your 5-star furnace maintenance service review, James! We're thrilled to hear that Chris continues to provide excellent service for you. Your positive feedback means a lot to our team, and we look forward to serving you again soon. Thanks again for your trust in PDM!
Overall Experience
Quality
Price
Convenience
Fast, friendly and very efficient! Great job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Bill! We're thrilled to hear about Brad's fast, friendly, and efficient service with your new hot water heater installation. Thanks again for trusting PDM! We're here when needed!
Overall Experience
Quality
Price
Convenience
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Willie! Thanks for taking the time to share your water softener service review. Great to hear John took care of you! Your feedback is greatly appreciated, and we thank you for trusting PDM.
Overall Experience
Quality
Price
Convenience
Friendly and very pleasant
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your wonderful 5-star furnace maintenance review, Mary! We're delighted to hear about your positive experience with Chris and his understanding and friendly service. We truly value your support and feedback!
Overall Experience
Quality
Price
Convenience
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Loell! Thanks for taking the time to leave us a furnace repair review. Great to learn Brennon made the necessary heating repair and got you back to normal. Thanks again for trusting PDM!
Overall Experience
Quality
Price
Convenience
Arrived right on time and completed the plumbing job quickly. The Plumber was very nice and a pleasure to work with. Little
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star plumbing review, Judith! We're delighted that John's punctual service and friendly manner, and faucet installation met your expectations. We appreciate your kind words and look forward to serving you again.
Overall Experience
Quality
Price
Convenience
Changed moen tub/shower cartridge. Trying to identify cartridge for whirlpool faucet, sent photos of everything to Dave.
Toilet in men’s room was wobbly. Pulled toilet and close collar was broken on both sides. I cut pvc to cast collar out and replaced with a new one. I anchored the new collar to the floor with tap cons. The old collar was not mounted to the floor. I installed the toilet with new wax ring and bolts. Tested and everything worked as should. I had to stop at ace hardware down the road to but tap cons and masonry drill bits to anchor tapcons. In women’s rest room there was a constant drip at toilet tank from where the fill valve would go for a normal toilet. This is a power flush. I tightened the nut and the leak stopped. I also tightened up the supply line and checked the angle stop for leaks. I let management know that there was a constant leak coming from the tank and it was fixed along with the men’s toilet.
Cleaned and serviced furnace. Tested all mechanical components. Cleaned all sensors. Cleaned condensation trap. Cleaned all pressure switch hoses and inlets. Tested gas valve voltage and inlet/outlet pressures in both 1st stage and 2stage heating. System is clean, heating, and operating properly at this time. Performed free inspections. Customer renewed Maintenance plan. One visit is being used today. They will have spring/ac visit remaining for 2026 season. Customer said cleaning ac in spring and new filter is fine. Bring 510 AprilAir filter!
Moen kitchen faucet that we installed in 2022 is leaking. Moen is sending a replacement to customer, they will call when it arrives. On 12/10/25 installed customer supplied faucet and customer supplied basket strainer. Customer has $20 coupon.
Tested 3 RPZs. The one in building with address 25719 failed because relief valve didn’t open. Test cock #4 isn’t closing all the way, not sure if that’s the cause of the fail but one is being ordered. Once we have it we can do a retest and go from there. After replacing test cock #4 and retesting unit is still failing. Will provide quotes to resolve issue.
Cut out cast iron 2” cottage wye and drain connected to sink along with vent and kitchen stack. Rod out drain and hook back up test for leaks and cleaned up. Everything working as should
Service furnace for the season, prepaid
Customer called with leaking toilet installed by PDM 3/16/22. Upon inspection, found loose bolts connecting tank to the bowl. Retightened bolts. Tested. There are no leaks and unit is working properly at this time. Also provided estimate to replace emergency shutoff valve. Owner approved. Advised customer someone will reach out to schedule.
Tested and certified 3/4” rpz, 1 1/2” rpz, and 6” rpz. All passed at time of test.
Service furnace for season, prepaid visit. Replaced HSi,
Cleaned and serviced furnace. First visit on plan. 96% 100,000 btu. Tested all mechanical components. Cleaned all sensors. Cleaned condensation trap. Cleaned all pressure switch hoses. Tested gas valve voltage and inlet/outlet pressures for Both 1st stage heating and 2nd stage heating. Checked inducer motor amperage. Tested variable speed blower motor. Cleaned and replaced humidifier pad filter and tested humidifier. System is clean, heating, and operating properly at this time. Customer will have spring/ac visit of 2026 prepaid/remaining on current maintenance plan. Performed free inspections. ** Please email customer invoice from today, and he said he has not received emails from ac install and water softener install. He would also like operating paperwork for softener in case of power outage.
Did clean and check on boiler Inspection of sump pumps installed in August Inspection of small section of pipe that was green. Was cosmetic, I wiped it off and pipe was fine Replaced whole house filters Everything in working order No charge for replacing of customer supplied filters and no charge for inspection of pipe and sump pumps per Jake for having to reschedule multiple times
ESTIMATE TO EXCAVATE AND REPAIR SEWER AT BASEMENT WALL
Generate estimate for new power flush toilet and rod from toilet access and camera line to inspect for any issues