Got right to business and found the problem also gave the furnace a good cleaning Very professional and more importantly knowledgeable
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi John, thank you so much for the kind words and this wonderful heating maintenance review! We're really glad Chris could get right to the issue, give your furnace a thorough cleaning, and get everything running smoothly again. It's always rewarding to hear that professionalism and knowledge came through—those are things we pride ourselves on. Appreciate you taking the time to share your experience. If you ever need anything in the future, don't hesitate to reach out!
Overall Experience
Quality
Price
Convenience
He was nice and po lite A ND fixed the problem In a few minutes. Very Professional,
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy, so much for the kind plumbing review! Great to hear Brad sorted out your toilet problem quickly and smoothly. It means a lot to hear that you found the service professional, polite, and efficient ?? Appreciate you taking the time to share your experience — happy to help anytime you need plumbing, drain cleaning, heating, or air conditioning assistance in the future!
Overall Experience
Quality
Price
Convenience
Chris worked on our industrial pressure washer & repaired it in a very timely manner. Very happy with his services.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Jim, so much for the kind review and for trusting PDM with your industrial pressure washer! We're thrilled to hear that Chris was able to get it repaired quickly and that you're very happy with the service. It's feedback like this that makes our day and motivates the whole team. If you ever need help with any plumbing, heating, cooling, or air quality service equipment, don't hesitate to reach out—Chris and the PDM crew will be ready to assist.
Overall Experience
Quality
Price
Convenience
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mark, thank you so much for the kind words and the 5-star heating service review! Glad Chris could get your boiler sorted out smoothly. It was a pleasure working with you — appreciate you taking the time to share your feedback! If you ever need us again (hopefully not too soon in this cold weather!), don't hesitate to reach out.
Overall Experience
Quality
Price
Convenience
PDM has been a wonderful service provider for us for many years. They are so very dependable, customer-focused and extremely competent in all that they do. They also help to anticipate future issues and address them before they become a real problem. Besides all that, they are just the nicest people!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, CJ, so much for your wonderful review and for trusting PDM Plumbing, Heating, Cooling Since 1885 with your home's comfort for so many years! We're truly honored to hear that our team has consistently delivered dependable, customer-focused service while being proactive about potential issues—that's exactly the approach we've strived for since 1885. Your kind words about our competence and the genuine niceness of our people mean the world to us. It's customers like you who make what we do so rewarding. We look forward to continuing to take great care of you and your home for many more years to come. If there's ever anything we can help with—big or small—please don't hesitate to reach out. Warmest regards, The PDM Team
Overall Experience
Quality
Price
Convenience
Communicate was spot on (text message followed with a phone call) Showed up on time Very clean-put down plastic, cardboard and drop cloths Explained the process from start to finish
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for the wonderful 5-star furnace repair review, Mike! We pride ourselves on clear communication, punctuality, cleanliness, and thorough explanations. Your feedback means a lot to our team. Thanks again for your trust in PDM.
Overall Experience
Quality
Price
Convenience
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Lynda. Thank you for your drain service review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. Thanks again for trusting PDM. Brad will be happy to learn about your 5 Star review!
Overall Experience
Quality
Price
Convenience
Always good working with. Goes straight to job and that's that
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy! We appreciate your kind sump pump review and are delighted you value our efficient service. We strive to complete every job promptly and effectively for all our customers. Thanks again for your trust!
Overall Experience
Quality
Price
Convenience
Work was done quickly. Happy with the service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Evelyn! We're thrilled that you're happy with Brad's quick sump pump service. We strive to deliver excellence for all our customers and appreciate your positive feedback. Thanks again for trusting PDM!
Overall Experience
Quality
Price
Convenience
John was courteous efficient and did an excellent job. Very pleasant. Would want him back
Overall Experience
Quality
Price
Convenience
Excellent- very professional- Friendly- would call Chris every time.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Chuck, for your kind words! We're thrilled that Chris provided such excellent piping repair service. Your 5-star review means a lot to our team, and we look forward to serving you again soon.
Overall Experience
Quality
Price
Convenience
Chris was very polite, professional and very detailed in explaining my problem that I was having with my Water Softener. This guy even made himself available on Christmas Eve , who does that no service man that I know of. I highly recommend this Company when you are looking for professional service at the highest level.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Kevin, for your kind words! Yes, Chris is a great guy and we're proud that he could assist you on Christmas Eve with your water softener needs. Our team is dedicated to providing exceptional service for all your plumbing, heating, and cooling needs. Thanks again for trusting PDM. Here's to a wonderful new year!
Overall Experience
Quality
Price
Convenience
Chris is so knowledgeable and helpful. I appreciate PDMs expertise and wouldn’t trust my heating systems to anyone else.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Rachel! We're delighted by your kind words about Chris and our team. Your trust in our heating expertise means everything to us, and we look forward to continuing to provide exceptional service for all your heating and plumbing maintenance in the new year!
Overall Experience
Quality
Price
Convenience
Brad was on time. Very nice and knowledgeable about the problem with the clog in the sink. Also, explained what needed to be completed. Then cleaned up everywhere that got messed up.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Mary! We're delighted that Brad arrived punctually, addressed your sink clog professionally, and maintained cleanliness throughout the service. We value your 5-star review and appreciate your trust in our team.
Overall Experience
Quality
Price
Convenience
Chris did a great job for us on both units. As always he explained what needed to be done. He completed the work in a timely fashion.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Barb, for your kind 5-star review! We're thrilled that Chris provided excellent service on both units and kept you informed throughout the process. We pride ourselves on timely, professional work. Thank you again, Barb, for your trust over the years.
Overall Experience
Quality
Price
Convenience
Plumbing repair. Replaced 4” cast coming from upstairs bathroom with pvc, also replaced some galvanized water piping with copper. Pulled vanity to find leak on water pipe in wall. Found leak on air chamber. Repaired leak and put vanity back in place.
Furnace repair. Replaced inducer motor, under warranty. NC.
Boiler repair. Inspected heating system, will work up estimate on boiler replacement, tankless combo system and repipe. Repiped sump pump discharge line and removed tub drain assembly. Replaced gasket and added new sealer to tub drain. Nothing leaking at this time.
Plumbing repair. Tightened the 1/8” plug that was leaking from the factory to resolve the issue.
Boiler repair. Replaced the pump on the boiler and bled the system. Boiler in the crawl space, 29 inch tall!
Commercial drain cleaning. Attempted to rod from outside cleanout, but the rod snapped off in the line. Retrieved broken rod. Water jetted and vacuumed the line. The sewer is open now. Also tightened the faucet and replaced the aerator in the women’s restroom.
Water backflow certified test. RPZ tested (2) Watts 009 M3, but the one on the cold side failed, so we need to provide quotes to repair and replace.
Church steam boiler repair. 4-inch steam pipe leaking under the church.
Commercial plumbing repair. Replaced basket strainers, end waste outlet, and p-trap for the kitchen sink in the lunch room.
Commercial plumbing repair. Water is leaking from inside the cafeteria women’s bathroom behind the single vanity, pretty badly. Inside a block wall, which is an interior wall, but seemed frozen and cold air was blowing from inside the block wall out into the ceiling. In order to stop the leak, I had to shut off the entire building from the main, and was able to cut 1/2” isolation valves into the ceiling piping to shut off the branch line to the lav and restore water to the rest of the building. Because the wall appears frozen and the pipe may have frozen and burst, I told them we will return when the weather breaks to make the repair and get the lav back in service. Everyone agreed it was better to wait until next week to make repairs, so it doesn’t happen again before warming up.
Church heating service. Inspected the office for no heat. Baseboards are hot. Checked the boiler. The system is set at 190 degrees of water. The boiler is fine. The office is on the west side of the building, and the walls are very cold. The east side of the building is at 72 degrees. Need to insulate exterior walls better to improve office comfort.
Furnace tune-up and safety inspection. Found the vent pipe is very close to factory specifications for length; may have to repipe for safety. Heating system is reset to factory specs at this time.