Great service with PDM👍
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Kurt! Thank you so much for your kind review and for trusting PDM with your backflow valve inspection and testing! We're thrilled to hear you had a great experience—our team always aims to provide reliable, professional service to keep your water system safe and compliant. We truly appreciate your feedback and your continued support. If you ever need us again for testing, repairs, or any other plumbing or HVAC needs, we're here to help!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Myrna! Thank you so much for taking the time to leave a sewer and drain cleaning review! Glad Brad could help get the drain flowing in the right direction! We value your opinion and appreciate your feedback. Thanks again for trusting PDM!
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John was on time, knowledgable and worked quickly!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star water backflow annual testing review! We're delighted that John provided excellent, timely service with his expertise and efficiency. We value your business and appreciate you taking the time to share your positive experience.
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John was prompt and polite. He explained options fully.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star review, Mary Jo! We're delighted that John provided you with prompt, polite sump pump service and clear explanations of your options. Thanks again for trusting PDM. We're here for any plumbing, heating, or cooling questions.
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Brad went above & beyond to help me (living 2 states away). Very good with work & communication! Outstanding guy!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Melissa! I'm thrilled that Brad provided such excellent service installing a new exhaust fan for the basement bathroom. We pride ourselves on strong communication and dedication to our customers, no matter the distance. Your kind words mean a lot to our team!
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Very helpful & dillegent
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you so much for the kind words and the 5-star review, Cathleen! We're thrilled to hear that John was helpful and diligent with your furnace and smoke detectors. Your safety and comfort are our top priorities, so it's great to know everything was handled to your satisfaction. If you ever need us again (or just have any questions), don't hesitate to reach out—we're always here to help. Thanks again for choosing PDM and for taking the time to share your experience!
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Got right to business and found the problem also gave the furnace a good cleaning Very professional and more importantly knowledgeable
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi John, thank you so much for the kind words and this wonderful heating maintenance review! We're really glad Chris could get right to the issue, give your furnace a thorough cleaning, and get everything running smoothly again. It's always rewarding to hear that professionalism and knowledge came through—those are things we pride ourselves on. Appreciate you taking the time to share your experience. If you ever need anything in the future, don't hesitate to reach out!
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He was nice and po lite A ND fixed the problem In a few minutes. Very Professional,
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy, so much for the kind plumbing review! Great to hear Brad sorted out your toilet problem quickly and smoothly. It means a lot to hear that you found the service professional, polite, and efficient ?? Appreciate you taking the time to share your experience — happy to help anytime you need plumbing, drain cleaning, heating, or air conditioning assistance in the future!
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Chris worked on our industrial pressure washer & repaired it in a very timely manner. Very happy with his services.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Jim, so much for the kind review and for trusting PDM with your industrial pressure washer! We're thrilled to hear that Chris was able to get it repaired quickly and that you're very happy with the service. It's feedback like this that makes our day and motivates the whole team. If you ever need help with any plumbing, heating, cooling, or air quality service equipment, don't hesitate to reach out—Chris and the PDM crew will be ready to assist.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mark, thank you so much for the kind words and the 5-star heating service review! Glad Chris could get your boiler sorted out smoothly. It was a pleasure working with you — appreciate you taking the time to share your feedback! If you ever need us again (hopefully not too soon in this cold weather!), don't hesitate to reach out.
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PDM has been a wonderful service provider for us for many years. They are so very dependable, customer-focused and extremely competent in all that they do. They also help to anticipate future issues and address them before they become a real problem. Besides all that, they are just the nicest people!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, CJ, so much for your wonderful review and for trusting PDM Plumbing, Heating, Cooling Since 1885 with your home's comfort for so many years! We're truly honored to hear that our team has consistently delivered dependable, customer-focused service while being proactive about potential issues—that's exactly the approach we've strived for since 1885. Your kind words about our competence and the genuine niceness of our people mean the world to us. It's customers like you who make what we do so rewarding. We look forward to continuing to take great care of you and your home for many more years to come. If there's ever anything we can help with—big or small—please don't hesitate to reach out. Warmest regards, The PDM Team
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Communicate was spot on (text message followed with a phone call) Showed up on time Very clean-put down plastic, cardboard and drop cloths Explained the process from start to finish
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for the wonderful 5-star furnace repair review, Mike! We pride ourselves on clear communication, punctuality, cleanliness, and thorough explanations. Your feedback means a lot to our team. Thanks again for your trust in PDM.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Lynda. Thank you for your drain service review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. Thanks again for trusting PDM. Brad will be happy to learn about your 5 Star review!
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Always good working with. Goes straight to job and that's that
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy! We appreciate your kind sump pump review and are delighted you value our efficient service. We strive to complete every job promptly and effectively for all our customers. Thanks again for your trust!
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Work was done quickly. Happy with the service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Evelyn! We're thrilled that you're happy with Brad's quick sump pump service. We strive to deliver excellence for all our customers and appreciate your positive feedback. Thanks again for trusting PDM!
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Pulled and cleaned ejector pump #2. Both pumps are working at this time.
Boiler no heat call. Found chimney damper motor not engaging and opening damper. Manually opened damper and switched it over to hold open for now. Will need to order new motor. Also customer would like to replace sump pump’s (3) in the sump room/pit. Told Chris and he is going to right up a job for all of the replacement parts that are needed. System is up and running and heating at it should be at this time. Will bill Holly with everything Via Chris. *co number and serial number if boiler in pictures.
Replaced 2’ of copper pipe on cold side of basement laundry tub faucet feed. Pin hole leak.
Pumped out pit. Had to install new pump the pump out in parking lot. Possibly a frozen discharge line. Chris is coming back tomorrow to further investigate . Replaced 2, 2 inch pumps in pit and check valves. Old pumps had rusted out, started new pump and line must be frozen, will give it a couple days . Returned and video camera line. Line is frozen. Water jetted line 100 ft, Turned pumps back on.
Replaced 10 gallon electric water heater
2-10-2026 Check this building to be sanitized, there is one area that is new that Kyle wants these 5 sinks in the exam rooms done there are valves we can do this during normal hours. I walk Brad through how to do this. Area. Dave to send quote to do this . Recommend that the sinks in this area are flushed once a week to keep lines clear until area is occupied. 2-12-2026 Return with equipment and sanitized 5 exam rooms on new area. ! In 6 hrs, turn water back on and flush system. And open return line on hot water side. Let water flush for 30 minutes till system is back to standard water prior to sanitation. Everything sanitized, flushed and working as should
Sewer and drain cleaning. Floor drains slowly
Humidifier control was working when I did the install, however now it’s sending the signal intermittently. Change hum control stat. Tested system is working properly at this time. Showed customer how to use stat. No charge per tech due to new install.
Service furnace, replaced water panel on humidifier. Sent estimate on replacement inducer motor assembly.
Water backflow annual testing. RPZ preventer failed at the time of the test. Provide an estimate to repair/replace.
Replaced kitchen faucet and laundry tub faucet on 2nd floor. When we return for HVAC replacement, need to bring new Kolher toilet hand.
Furnace repair. Intermittent heat call. Found the ignitor and flame sensor very corroded and working intermittently. Also found the evaporator drain cracked and not attached. Discussed all options with the customer. They decided to join our maintenance membership and have both parts replaced and the drain repaired for now. Performed tune-up and safety inspection on furnace, tested gas valve voltage and pressures. Cleaned all pressure switch hoses and inlets. The system is from 1993. Providing a customer with an estimate for a replacement due to age. The system is clean, heating, and operating adequately at this time. Performed free inspections. The customer will have a spring/ac visit of 2026 remaining on the current plan.
Inspected water softener, set up. Sent estimates