Very helpful & dillegent
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you so much for the kind words and the 5-star review, Cathleen! We're thrilled to hear that John was helpful and diligent with your furnace and smoke detectors. Your safety and comfort are our top priorities, so it's great to know everything was handled to your satisfaction. If you ever need us again (or just have any questions), don't hesitate to reach out—we're always here to help. Thanks again for choosing PDM and for taking the time to share your experience!
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Got right to business and found the problem also gave the furnace a good cleaning Very professional and more importantly knowledgeable
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi John, thank you so much for the kind words and this wonderful heating maintenance review! We're really glad Chris could get right to the issue, give your furnace a thorough cleaning, and get everything running smoothly again. It's always rewarding to hear that professionalism and knowledge came through—those are things we pride ourselves on. Appreciate you taking the time to share your experience. If you ever need anything in the future, don't hesitate to reach out!
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He was nice and po lite A ND fixed the problem In a few minutes. Very Professional,
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy, so much for the kind plumbing review! Great to hear Brad sorted out your toilet problem quickly and smoothly. It means a lot to hear that you found the service professional, polite, and efficient ?? Appreciate you taking the time to share your experience — happy to help anytime you need plumbing, drain cleaning, heating, or air conditioning assistance in the future!
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Chris worked on our industrial pressure washer & repaired it in a very timely manner. Very happy with his services.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Jim, so much for the kind review and for trusting PDM with your industrial pressure washer! We're thrilled to hear that Chris was able to get it repaired quickly and that you're very happy with the service. It's feedback like this that makes our day and motivates the whole team. If you ever need help with any plumbing, heating, cooling, or air quality service equipment, don't hesitate to reach out—Chris and the PDM crew will be ready to assist.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mark, thank you so much for the kind words and the 5-star heating service review! Glad Chris could get your boiler sorted out smoothly. It was a pleasure working with you — appreciate you taking the time to share your feedback! If you ever need us again (hopefully not too soon in this cold weather!), don't hesitate to reach out.
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PDM has been a wonderful service provider for us for many years. They are so very dependable, customer-focused and extremely competent in all that they do. They also help to anticipate future issues and address them before they become a real problem. Besides all that, they are just the nicest people!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, CJ, so much for your wonderful review and for trusting PDM Plumbing, Heating, Cooling Since 1885 with your home's comfort for so many years! We're truly honored to hear that our team has consistently delivered dependable, customer-focused service while being proactive about potential issues—that's exactly the approach we've strived for since 1885. Your kind words about our competence and the genuine niceness of our people mean the world to us. It's customers like you who make what we do so rewarding. We look forward to continuing to take great care of you and your home for many more years to come. If there's ever anything we can help with—big or small—please don't hesitate to reach out. Warmest regards, The PDM Team
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Communicate was spot on (text message followed with a phone call) Showed up on time Very clean-put down plastic, cardboard and drop cloths Explained the process from start to finish
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for the wonderful 5-star furnace repair review, Mike! We pride ourselves on clear communication, punctuality, cleanliness, and thorough explanations. Your feedback means a lot to our team. Thanks again for your trust in PDM.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Lynda. Thank you for your drain service review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. Thanks again for trusting PDM. Brad will be happy to learn about your 5 Star review!
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Always good working with. Goes straight to job and that's that
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy! We appreciate your kind sump pump review and are delighted you value our efficient service. We strive to complete every job promptly and effectively for all our customers. Thanks again for your trust!
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Work was done quickly. Happy with the service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Evelyn! We're thrilled that you're happy with Brad's quick sump pump service. We strive to deliver excellence for all our customers and appreciate your positive feedback. Thanks again for trusting PDM!
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John was courteous efficient and did an excellent job. Very pleasant. Would want him back
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Excellent- very professional- Friendly- would call Chris every time.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Chuck, for your kind words! We're thrilled that Chris provided such excellent piping repair service. Your 5-star review means a lot to our team, and we look forward to serving you again soon.
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Chris was very polite, professional and very detailed in explaining my problem that I was having with my Water Softener. This guy even made himself available on Christmas Eve , who does that no service man that I know of. I highly recommend this Company when you are looking for professional service at the highest level.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Kevin, for your kind words! Yes, Chris is a great guy and we're proud that he could assist you on Christmas Eve with your water softener needs. Our team is dedicated to providing exceptional service for all your plumbing, heating, and cooling needs. Thanks again for trusting PDM. Here's to a wonderful new year!
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Chris is so knowledgeable and helpful. I appreciate PDMs expertise and wouldn’t trust my heating systems to anyone else.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Rachel! We're delighted by your kind words about Chris and our team. Your trust in our heating expertise means everything to us, and we look forward to continuing to provide exceptional service for all your heating and plumbing maintenance in the new year!
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Brad was on time. Very nice and knowledgeable about the problem with the clog in the sink. Also, explained what needed to be completed. Then cleaned up everywhere that got messed up.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Mary! We're delighted that Brad arrived punctually, addressed your sink clog professionally, and maintained cleanliness throughout the service. We value your 5-star review and appreciate your trust in our team.
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Run new water service. It is approximately 36’ from b box foundation of home. Service is approximately 5 to 6’ deep.
ESTIMATE TO REPLACE HOT WATER BOILER
Sewer and drain cleaning. She said it looks like a giant hockey puck. Referenced by Pete / City of Joliet
Water heater service. Leaking pipes and an expansion tank. Replaced tank, air separator, 1-1/4” black pipe, fill valve/anti-backflow, and 1/2” copper pipe. The system was bled thoroughly. Hot water is coming out of all three return valves. The system is heating properly at this time.
Water backflow annual test. Tested RPZ, device passed at time of inspection.
Replace the water softener. This is a 1” water feed. Tested for safe operation
Toilet repair. The toilet was leaking on the floor significantly while not being used prior to my arrival. The customer shut off the water to the toilet, and there was no leakage when I arrived. I pulled the toilet lid and turned on the water. I noticed water spraying from the fill valve. Within a couple of seconds, the fill valve burst and sprayed water everywhere. I replaced the fill valve and pulled and reset the toilet as a preventative measure, just in case the wax ring was leaking. Hooked everything up and tested. No visible leaks after numerous flushes; everything is clean and working as expected.
Toilet repair. The toilet was jammed up with a book and part of a bottle. Was able to auger and get it open. Augered out 6 ‘. Everything is currently working as it should. They have had a problem with the occupant of this room multiple times in the last week, flushing things down the toilet. At this specific time, maintenance was unable to open. Everything is working as it should now.
Kitchen plumbing repair. Replaced basket strainers and tailpieces.
Men’s hall bathroom near front entrance had a urinal not working at all. It was continuous flushing at full force and was 100%backed up. I pulled urinal and had to rod for about 45 minutes just to get open. I also had to chip away at all the calcium inside urinal to get it open. Was about 50% closed off in urinal and 100% in wall waste line. After reinstalling the urinal I had to replace the spud on the urinal because it was loose and would not tighten, replace the diaphragm and vacuum breaker. After further investigation I found that the silinoid plunger for sensor was no longer connected and ordered a new one from Meyer. It is currently usable but will need to be replaced when it comes in. Also urinal in men’s locker room is 100% full of calcium and I could not get open after an extended period of time trying to auger and chisel out with my screwdriver. The bathroom is open to Public and the maintenance manager is going to put muriatic acid in Tuesday night when closed to try and cle
Commercial HVAC repair. Removed and clean burner ignition assembly and intake filters. The heater is now working. Removed and cleaned the filter, sensor, and ignition assembly. Removed and clean sight glass. Adjusted the gas pressure regulator on another unit. The tube heating system has 3 burners and 1 exhaust fan that runs the system. The heating system is 20 years old, but new burners are available. I will work up an estimate. All 3 burners are working at this time.
Commercial toilet repair. There was no wall leak, but 6 flushometers need to be rebuilt. Install two high back-pressure vacuum breakers on water closets in the men’s bathroom. They’re still slightly leaking, but Tim says it’s fine. If they want it fixed, we may need to replace the vacuum breaker tubes. Also installed a 1 1/4” pipe clamp on the boiler condensate line.
Furnace tune-up and safety inspection. Cleaned and serviced furnace. Tested all mechanical components. Found ignitor and flame sensor very corroded, and the customer agreed it was time to replace. Cleaned all pressure switch hoses. Tested gas valve voltage and pressures. Replaced the furnace filter that the customer provided. (AprilAir 410). The system is clean, heating, and operating properly at this time. The customer also renewed the VIP maintenance plan. Performed free plumbing inspections.
The furnace and possibly the board are bad.
