John was prompt and polite. He explained options fully.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star review, Mary Jo! We're delighted that John provided you with prompt, polite sump pump service and clear explanations of your options. Thanks again for trusting PDM. We're here for any plumbing, heating, or cooling questions.
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Brad went above & beyond to help me (living 2 states away). Very good with work & communication! Outstanding guy!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Melissa! I'm thrilled that Brad provided such excellent service installing a new exhaust fan for the basement bathroom. We pride ourselves on strong communication and dedication to our customers, no matter the distance. Your kind words mean a lot to our team!
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Very helpful & dillegent
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you so much for the kind words and the 5-star review, Cathleen! We're thrilled to hear that John was helpful and diligent with your furnace and smoke detectors. Your safety and comfort are our top priorities, so it's great to know everything was handled to your satisfaction. If you ever need us again (or just have any questions), don't hesitate to reach out—we're always here to help. Thanks again for choosing PDM and for taking the time to share your experience!
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Got right to business and found the problem also gave the furnace a good cleaning Very professional and more importantly knowledgeable
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi John, thank you so much for the kind words and this wonderful heating maintenance review! We're really glad Chris could get right to the issue, give your furnace a thorough cleaning, and get everything running smoothly again. It's always rewarding to hear that professionalism and knowledge came through—those are things we pride ourselves on. Appreciate you taking the time to share your experience. If you ever need anything in the future, don't hesitate to reach out!
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He was nice and po lite A ND fixed the problem In a few minutes. Very Professional,
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy, so much for the kind plumbing review! Great to hear Brad sorted out your toilet problem quickly and smoothly. It means a lot to hear that you found the service professional, polite, and efficient ?? Appreciate you taking the time to share your experience — happy to help anytime you need plumbing, drain cleaning, heating, or air conditioning assistance in the future!
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Chris worked on our industrial pressure washer & repaired it in a very timely manner. Very happy with his services.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Jim, so much for the kind review and for trusting PDM with your industrial pressure washer! We're thrilled to hear that Chris was able to get it repaired quickly and that you're very happy with the service. It's feedback like this that makes our day and motivates the whole team. If you ever need help with any plumbing, heating, cooling, or air quality service equipment, don't hesitate to reach out—Chris and the PDM crew will be ready to assist.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mark, thank you so much for the kind words and the 5-star heating service review! Glad Chris could get your boiler sorted out smoothly. It was a pleasure working with you — appreciate you taking the time to share your feedback! If you ever need us again (hopefully not too soon in this cold weather!), don't hesitate to reach out.
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PDM has been a wonderful service provider for us for many years. They are so very dependable, customer-focused and extremely competent in all that they do. They also help to anticipate future issues and address them before they become a real problem. Besides all that, they are just the nicest people!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, CJ, so much for your wonderful review and for trusting PDM Plumbing, Heating, Cooling Since 1885 with your home's comfort for so many years! We're truly honored to hear that our team has consistently delivered dependable, customer-focused service while being proactive about potential issues—that's exactly the approach we've strived for since 1885. Your kind words about our competence and the genuine niceness of our people mean the world to us. It's customers like you who make what we do so rewarding. We look forward to continuing to take great care of you and your home for many more years to come. If there's ever anything we can help with—big or small—please don't hesitate to reach out. Warmest regards, The PDM Team
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Communicate was spot on (text message followed with a phone call) Showed up on time Very clean-put down plastic, cardboard and drop cloths Explained the process from start to finish
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for the wonderful 5-star furnace repair review, Mike! We pride ourselves on clear communication, punctuality, cleanliness, and thorough explanations. Your feedback means a lot to our team. Thanks again for your trust in PDM.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Lynda. Thank you for your drain service review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. Thanks again for trusting PDM. Brad will be happy to learn about your 5 Star review!
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Always good working with. Goes straight to job and that's that
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy! We appreciate your kind sump pump review and are delighted you value our efficient service. We strive to complete every job promptly and effectively for all our customers. Thanks again for your trust!
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Work was done quickly. Happy with the service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Evelyn! We're thrilled that you're happy with Brad's quick sump pump service. We strive to deliver excellence for all our customers and appreciate your positive feedback. Thanks again for trusting PDM!
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John was courteous efficient and did an excellent job. Very pleasant. Would want him back
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Excellent- very professional- Friendly- would call Chris every time.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Chuck, for your kind words! We're thrilled that Chris provided such excellent piping repair service. Your 5-star review means a lot to our team, and we look forward to serving you again soon.
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Chris was very polite, professional and very detailed in explaining my problem that I was having with my Water Softener. This guy even made himself available on Christmas Eve , who does that no service man that I know of. I highly recommend this Company when you are looking for professional service at the highest level.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Kevin, for your kind words! Yes, Chris is a great guy and we're proud that he could assist you on Christmas Eve with your water softener needs. Our team is dedicated to providing exceptional service for all your plumbing, heating, and cooling needs. Thanks again for trusting PDM. Here's to a wonderful new year!
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Commercial plumbing repair. Frozen water line to the cold side of the lav burst through the wall. I had to remove the entire vanity top and backsplash, disconnect all plumbing to the sink, and pull out. I then had to bust out the block wall 6’ up from the floor to find the burst line. I cut out the bad section of pipe and replaced 6” sections with 2 propress couplings. I had to remove the mirror from the wall to access the copper water line for repair. After the repairs, I tested both hot and cold lines, and they held pressure. I then reinstalled the vanity top and backsplash, connected all plumbing, and tested. I then siliconed a piece of Vat wall covering over the hole I made until a new mirror is installed. Everything is cleaned up, tested, and working as it should.
Installed customer supplied flexible sump line outside.
Water backflow annual testing. Tested and certified RPZ.
Furnace repair. Added support to filter rack.
Water heater repair. A 3-year-old water heater is making a popping noise due to sediment at the bottom. It’s impossible to drain because duct work is right up against the drain. Recommend doing nothing; when replacement is necessary, ensure the drain is accessible on the new unit. Please schedule a quote to excavate and replace the pipe to the septic tank.
Boiler service. Performed a complete flush of the steam system and replaced the sight glass. Will set up a maintenance plan in the spring.
Install a new exhaust fan for the basement bathroom.
Installed furnace in attic, had to remove coil. Need to check A/C charge in spring. Need to locate gasket for kitchen faucet.
Flushed toilet many times while running sink in Edward Jones without producing a backup. Pulled toilet to camera line which looked good. Landlord called other tenants and they said they noticed toilets gurgling lately. Pulled man hole cover to lift station which seemed pretty full. Breaker was tripped for pump. After giving it power the pump was smoking. Need to come up with a quote to pump down pit and replace pump.
Run new water service. It is approximately 36’ from b box foundation of home. Service is approximately 5 to 6’ deep.
ESTIMATE TO REPLACE HOT WATER BOILER
Sewer and drain cleaning. She said it looks like a giant hockey puck. Referenced by Pete / City of Joliet
Water heater service. Leaking pipes and an expansion tank. Replaced tank, air separator, 1-1/4” black pipe, fill valve/anti-backflow, and 1/2” copper pipe. The system was bled thoroughly. Hot water is coming out of all three return valves. The system is heating properly at this time.
Water backflow annual test. Tested RPZ, device passed at time of inspection.