Brad was great. Very personable and explained everything before working on our sump pump.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Dennis! We appreciate your 5-star review and kind words about Brad. Our team takes pride in providing clear explanations and friendly service for all your sump pump needs. Thanks again for trusting PDM Plumbing, Heating & Cooling Since 1885! Happy holidays!
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We always receive efficient and top quality service from Chris!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Thomas! Your consistent trust in PDM and recognition of Chris's exceptional service mean a lot to our team. We're committed to maintaining the reliable, quality service you value. Thanks for your furnace maintenance review and for your trust in PDM! Here's to a safe and comfortable winter!
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Brennan was courteous and did a great job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Barb! We're thrilled to hear that Brennan provided excellent service during your furnace tune-up and safety inspection. We pride ourselves on courtesy and quality work. Thanks again, Barb, for trusting PDM. Here's to a comfortable winter...
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Was prompt arriving on time for our scheduled appointment time. Performed a thorough job including, removal and disposal of old toliet and installation of new toliet. left a clean work space Explained nuances of new toliet features and installation aspects regarding leveling and shimming. True professional.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Eric! We appreciate your 5-star review and recognition of our punctuality, thoroughness, cleanliness, and professional installation service. It was our pleasure to ensure your new toilet installation met your expectations. Thanks again for your trust!
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Very professional
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for the fantastic boiler maintenance review, Ron! We're thrilled you appreciated our professional service and strive to deliver this quality to all our customers. Your support means everything to us. Thanks for trusting PDM, and we wish you a safe new year!
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Awesome inspections. Always thorough and explains each step.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your kind furnace service review, Jessica! As you know, Brennon is committed to providing thorough furnace tune-ups and safety inspections, and clear explanations. Thanks for taking the time to share and for your trust in PDM.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Dean! We greatly appreciate your wonderful 5-star review of Chris's boiler maintenance service. And thank you for your continued trust over the many years! Wishing you a happy holiday and the best New Year!
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Brennon explained all the details and went step by step on the needs of the furnace. Professional, friendly and knowledgeable.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Mark, for your wonderful 5-star review! I'm delighted that Brennon provided such thorough and professional service for your furnace needs. We truly value your kind feedback. Thanks again for your trust in PDM!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star furnace service review, Myrna! We're delighted that you valued both Brennon's service and positive attitude. Your kind words motivate us to maintain our high standards for all customers.
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Chris does an excellent service
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your 5-star furnace maintenance service review, James! We're thrilled to hear that Chris continues to provide excellent service for you. Your positive feedback means a lot to our team, and we look forward to serving you again soon. Thanks again for your trust in PDM!
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Fast, friendly and very efficient! Great job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Bill! We're thrilled to hear about Brad's fast, friendly, and efficient service with your new hot water heater installation. Thanks again for trusting PDM! We're here when needed!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Willie! Thanks for taking the time to share your water softener service review. Great to hear John took care of you! Your feedback is greatly appreciated, and we thank you for trusting PDM.
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Friendly and very pleasant
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your wonderful 5-star furnace maintenance review, Mary! We're delighted to hear about your positive experience with Chris and his understanding and friendly service. We truly value your support and feedback!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Loell! Thanks for taking the time to leave us a furnace repair review. Great to learn Brennon made the necessary heating repair and got you back to normal. Thanks again for trusting PDM!
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Boiler no heat call, customer stated the pilot went out. She couldn’t get it to relive. When I arrived, she had the pilot going then, but it would not lite all the way. I found gas valve was not set all the way to the on position. System ignited. However after inspection found thermocouple was very burnt up. Replaced part. Cleaned out boiler. Both pumps are pumping, chimney is open and boiler is fully on now.
ESTIMATE TO REPLACE CAST IRON SOIL PIPE IN BASEMENT
Cleaned and checked air conditioning under complimentary plan, authorized by PDM Management. Tested. The unit is working properly at this time. Used 3rd out of (4) complimentary visits today and has (1) remaining. Also provided estimate to replace primary sump pump, maintenance free battery and/or install battery backup sump pump system. Owner opted to replace battery sump pump backup system. Advised customer someone will reach out to schedule.
Furnace repair. I found the condensate pump faulty. Replaced condensate pump. Tested for safe operation.
Furnace repair. Upon arrival, the furnace was running. Performed furnace tune-up and safety inspection. Cleaned and serviced the dirty furnace. Tested all mechanical components. Cleaned all sensors. Replaced the furnace filter that the customer provided. Tested gas valve voltage. The system is clean, heating, and operating properly at this time.
Performed heating tune-up and safety inspection on two furnaces. Cleaned and serviced the dirty furnace. Tested all mechanical components. Cleaned all sensors. Replaced the furnace filter that the customer provided. Tested gas valve voltage. The system is clean, heating, and operating properly at this time. A leak was caused by a clogged humidifier drain; removed blockage was removed to resolve the issue.
Warehouse piping repair. Dog house #1 has tripped. I reset the flapper and checked the zone for leaks. Found red support on flapper, broken off, need parts! Gave Dave photos of valve and dropped parts off at shop.
Commercial sewer and drain cleaning. Successfully rodded kitchen sink line in the break room from the cleanout under the sink.
Cleaned and serviced furnace. Tested all mechanical components. Cleaned all sensors. Found hot surface ignitor, flame switch, and blower capacitor to be very corroded and below the acceptable range. Replaced all parts. Tested inducer amperage. Tested gas valve voltage and inlet/outlet pressures. The furnace filter was just changed. The system is clean, heating, and operating properly at this time. Customer renewed VIP maintenance plan. One visit is being used today and he will have spring/ac visit of 2026 prepaid/remaining. Performed free plumbing inspections.
Sewer and drain cleaning. Rodded the kitchen line by pulling the trap under sink.
Gas piping repair. Cut out 13 ft of one-inch gas pipe and some 1/2 inch in the crawl space, and replaced it. Cut out a section of bad washing machine piping and replace. Moved the gas valve over for the clothes dryer upstairs. Move the new bathtub upstairs.
Piping repair. A hose clamp must have been slightly off of one of the condensation trap hoses, causing water to leak out. Nothing serious, and I was able to clean up water and attach the hose all the way in with a clamp. The furnace is operating properly at this time.
Performed furnace tune-up and safety inspection. Cleaned and serviced the dirty furnace. Tested all mechanical components. Cleaned all sensors. Replaced the furnace filter that the customer provided. Tested gas valve voltage. The system is clean, heating, and operating properly at this time. Provide an estimate for a new water softener.
Church heating repair in the office on the 2nd floor. I found the heating valve in this section was leaking. They don’t need this valve anymore. The system has a thermostat and pumps for zoning of the system. I removed this valve and piped threw it with 3/4” blk pipe. Pictures of the valve are in the customer file.