467 Ruby St
Joliet, IL 60435
815-726-6264

Local Reviews

Rated 4.9 out of 5 stars based on 1863 customer reviews

Great service!

Arrived right on time and completed the plumbing job quickly. The Plumber was very nice and a pleasure to work with. Little


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you for your wonderful 5-star plumbing review, Judith! We're delighted that John's punctual service and friendly manner, and faucet installation met your expectations. We appreciate your kind words and look forward to serving you again.

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Excellent and Timely Service

Chris always does a thorough job and is full of helpful information! And Melvin (our new puppy) approves!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you, Michael! We're delighted that Chris provided such thorough plumbing and heating service and helpful information. Please give Melvin a pat from us—we're honored to have your puppy's approval too! Thanks again for your trust over the years!

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Excellent service!

Brad is a man that still takes pride in his work and his trade. I was not sure that there were trades man like Brad around anymore. He sure did promote the company that he works for PDM.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Bill, thank you so much for taking the time to share such kind words! We’re incredibly lucky to have Brad on the PDM team — he truly is one of those rare tradesmen who treats every job like it’s his own house. Your feedback made his day (and ours!), and it’s reviews like yours that remind us why we do what we do. We’re thrilled the well water piping project turned out great, and we appreciate you trusting us with it. If you ever need anything else — routine maintenance, another project, or just a question for any plumbing or heating — don’t hesitate to reach out. Thanks again for the support and for being an awesome customer!

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Great Job and Service

He was on time, Very nice and professional. Very Clean and explained what needed to be completed for the job.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you, Alan, for your wonderful 5-star furnace tune-up and safety inspection review! We're committed to punctuality, professionalism, and clarity in our work. Your recognition of our cleanliness and communication is deeply appreciated. Chris will be happy to learn of your review! Thanks again for your trust in PDM!

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Excellent Service

From scheduling to completion, everything went smoothly. Our technician was knowledgeable and respectful of our home. The PDM team is great!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you for your wonderful 5-star furnace safety inspection review, Vince! We're delighted that Brennon met your expectations with both expertise and respect for your home. The entire PDM team appreciates your kind words. Thanks again for your trust!

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very good...polite demeaner, etc

THOUGHT THE PRICE A LITTLE HIGH


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thanks for your 5-star plumbing service review, Gary! We're pleased you appreciated Brad's service and politeness. Thanks for sharing your pricing concern. We try to be competitive. Jake will contact you so you are fully satisfied.

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Excellent Service!!!!

Very professional. Highly skilled. Courteous. Would highly recommend him for any plumbing job.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thanks, Georgiann! We're thrilled you had a positive experience with Brad's toilet repair and garbage disposal installation. Your kind words mean a lot, and we appreciate your recommendation to others. Thanks again for your trust, and we look forward to maintaining your plumbing, heating, and cooling systems.

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You can trust therm

We have used PDM for our HVAC and plumbing needs for years. All their techs have been professional and pleasant. You can trust them to get the job done for a fair price.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Jeff, thank you so much for the wonderful furnace tune-up and safety inspection review! We truly appreciate your long-standing trust in PDM for your HVAC and plumbing needs. It means a lot to know our team is consistently professional, pleasant, and delivering great work at a fair price. We look forward to serving you for many more years!

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Excellent service!

Brad from PDM was sent to help us a small repair nick in copper water pipe. His technical service skill was excellent and his customer service skill was very professional. Thank You PDM for your timely response.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you so much for the excellent plumbing and heating review! We're thrilled to hear that Brad provided you with such a positive plumbing repair and furnace tune-up and safety inspection experience. Brad is a valuable member of our team, and we're proud of his technical skill and professional customer service. We truly appreciate you choosing PDM for your plumbing and heating needs and taking the time to share your feedback.

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Excellent Service!

John was professional, knowledgeable and efficient. He accurately diagnosed a water flow problem we were having. We greatly appreciated his expertise. Thank You John!

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Excellent service!!

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Excellent Service

John was an EXCELLENT technician in every way! He was very knowledgeable & applied his skills in a very professional way! He was kind and personable! I will request John if I need assistance from your company in the future!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Virginia, thank you for the five-star review and your kind words! We’re thrilled to know that John provided you with such an excellent plumbing service—knowledgeable, professional, and personable. Your intention to request him again is the highest compliment we could receive. Please don't hesitate to reach out for any future plumbing, heating, or cooling needs!

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Great service


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Alan, we really appreciate your taking the time to share a plumbing service review. Happy to hear you were impressed with Brad's neat sump pump installation. Thanks for your trust, and we look forward to seeing you again!

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Great job. Efficient service. Explained what was needed.

Chris always goes above and beyond with his service visits.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Janice! What a great review! We're thrilled to hear that Chris provided such excellent service during your boiler and furnace safety inspection. Going "above and beyond" is exactly what we strive for, and Chris is a perfect example of that commitment. Thank you for taking the time to share your positive experience and for your trust!

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Great service!

Brad…did a great and clean job of repairing our water leak.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hello Andre, that's fantastic to hear! We are so glad that Brad provided you with great service and a clean job on your main water leak repair. We'll be sure to pass along your kind words to him. Thank you for taking the time to share your positive experience and for your trust!

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Job Locations

Brad  K.

Brad K. Job Checkin

Estimate to partly remodel (3) bathrooms


John M.

John M. Job Checkin

Successful rodded from outside cleanout.


John M.

John M. Job Checkin

Returned to replace furnace filters.


Chris S.

Chris S. Job Checkin

Replaced transformer on furnace, cycled and tested.


John M.

John M. Job Checkin

Performed furnace c/c. Renewing plan.


Chris S.

Chris S. Job Checkin

Service Steam boiler for season, replaced pilot safety switch on boiler pilot.


John M.

John M. Job Checkin

Urinal in trucker bathroom was completely clogged and (1) urinal in men’s room by the front door was draining slow. Used urinal treatment in both. (1) toilet in warehouse bathroom was leaking from where the nipple slides into the stop, replaced o-ring to resolve leak.


John M.

John M. Job Checkin

Performed furnace c/c.


John M.

John M. Job Checkin

Garbage disposal was jammed. Used Allen key to free it up.


John M.

John M. Job Checkin

Provided quotes to replace softener. Took apart pop up for lav to clean at request of customer.


Dan K.

Dan K. Job Checkin

Found all 3 zones air locked not moving water I hooked up hoses and power bleed all 3 zones turn on boiler and let cycle. No material used !


John M.

John M. Job Checkin

ESTIMATE TO INSTALL PROPANE UNIT HEATER


Dan K.

Dan K. Job Checkin

11/14/2025 Test and certified 3 back flows Dave From Christian Brothers has paper from city he needs to setup a account with city portal online to file reports is what it says. 1-4” RPZ 1-2” RPZ 1-1 1/2” RPZ 11/18/2025 Replace 4 filter’s customer supplied 1-drinking fountain by Dave’s office 1- big filter under cabinet 2- on Keurig coffee machine’s cafeteria. Need to return to change filters Tuesday.


Chris S.

Chris S. Job Checkin

Replaced Moen cartridge and lawn faucet.


Chris S.

Chris S. Job Checkin

Replaced water heater. Test for safe operation and clean up. Replaced the sprayer on the kitchen faucet. Looked at lavatory faucets. Customer will replace the lavatory faucets and will call for installation. Furnace tune-up and safety inspection. Renew annual VIP service plan.