Brad did a great job. As you know, I have used PD&M for over 40 years and I have always received outstanding service. Marsha and I are moving to Smith Crossing. We will miss dealing with Rudy, Jake, Chris, Christina and all the others who have taken care of our HAVC requirements. Wishing you all the best. Thanks Jim E
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Jim and Marsha! Thank you so much for the kind words and for being a loyal customer for over 40 years! It's been a pleasure serving you and Marsha. We're happy to hear that Brad provided great dryer vent service, and we'll be sure to pass along your thanks to him and the rest of the team. We'll sincerely miss you both and wish you all the best in your new home at Smith Crossing! - Stay well! Your friends at PDM!
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Brad was GREAT.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi George, thanks for the fantastic plumbing review! We're so glad to hear that Brad did an outstanding job replacing your water heater. We'll be sure to pass your kind words along to him. We appreciate your business and look forward to your next maintenance project.
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Been using PDM for over 20 years and they have never failed to provide excellent service. Heating, A/C, or plumbing all seem to fail at the worst possible time. Having someone you can depend on to get you back up and running is critical. PDM has never failed us.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Steve, thank you for your long-standing trust in PDM!!! We appreciate you highlighting our commitment to reliability, especially during unexpected heating, A/C, and plumbing issues. We're glad we could provide a thorough furnace tune-up and safety inspection. Your feedback is a testament to our team's dedication to prompt and dependable service. Thanks again for trusting PDM over the last 20 years! Here's to a comfortable autumn!
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Like always the service was great and would recommend PDM to anyone looking for service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hello there, Steve. Thanks so much for the five-star review! We're thrilled to hear that Brennon, once again, provided excellent service and did a great job with your furnace tune-up and safety inspection. We truly appreciate your continued trust in PDM and we'll be sure to pass along your kind words to Brennon. We look forward to helping you with any future service needs!
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Very kind, considerate, and knowledgeable
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hello Myrna! Thank you so much for the kind words! We're thrilled to hear you had a great experience with our furnace maintenance service and that Chris was able to provide you with a kind, considerate, and knowledgeable experience. We appreciate your feedback and look forward to serving you again in the future!
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Chris was outstanding !! Very professional and caring!! Great person working for you !!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Kent, so much for the fantastic review! We're thrilled to hear that Chris provided you with an outstanding and professional heating maintenance experience. We're proud to have him on our team and will be sure to pass along your kind words. We look forward to serving you in the future!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mark, thank you so much for the furnace tune-up review! We're happy to hear that Brennon provided you with an excellent heating maintenance experience. We're proud to have him on our team and will be sure to pass along your kind words. Thanks again for trusting PDM!
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BRENNON HAS HELPED US ON NUMEROUS OCCASIONS. EXCELLENT SERVICE FROM A KIND AND KNOWLEDGEABLE TECHNICIAN.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Craig! Thank you so much for the fantastic heating service review! We're thrilled to hear that you consistently have a great experience with our plumbing, heating, and cooling services. Brennon is a valued member of our team, and we'll be sure to pass along your kind words. We truly appreciate your business and look forward to helping you again in the future.
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Brad was great. Asked me to describe my issue and then began working to resolve my issue. He gave me a detailed explanation of the problem, that I could understand. He was here about an hour. My total bill was $414 including the trip charge. The only material he provided was silicon caulk to seal my disposal. The was was ridiculously high.
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Chris was great! Quick & friendly.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Amy, Thanks so much for the kind words! We're happy to hear that Chris provided you with great boiler service and that he was quick and friendly. We'll be sure to pass your feedback along to him and the rest of the team. Thanks again for your trust, and we look forward to helping you again in the future!
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everything was good can you send me the invoices for the 2 days of work
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Pam, thanks for sharing your air conditioning and boiler service review. Great to hear Chris kept you safe and comfortable. Thanks again for trusting PDM. We're here when needed!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, William, so much for the five-star plumbing review! We're thrilled to hear that you were happy with the prompt service you received for your toilet replacement. Your feedback is greatly appreciated, and we look forward to assisting you with any future plumbing, heating, or cooling needs.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Terra. Thanks for your review of PDM Plumbing, Heating, Cooling Since 1885. We're so glad to hear that John did such an excellent job replacing your shower valves. We appreciate your trust in us and are always here if you need anything in the future.
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John was very helpful and attentive to my problem.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Mike, for the great review! We're so glad to hear that John provided excellent service and was able to help get your drains flowing in the right direction. We'll be sure to pass your kind words along to him. We appreciate your business and look forward to serving you again in the future.
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Service was fantastic. They even helped us register and set up our thermostat. As always we were very happy with PDM
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Mike, so much for the fantastic review! We're thrilled to hear that you were very happy with our HVAC service and that Chris was so professional and helpful. We pride ourselves on going the extra mile, so we're especially glad to know thatChris helped you with the thermostat registration and setup. We appreciate your continued trust in PDM, and we look forward to serving you again in the future!
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Ran softener through entire cycle. It is functioning as it should and there is no water on the ground.
Tested RPZ, unit passed at time of inspection.
Performed furnace c/c. Source of water appeared to be from condensate on line set, wrapped insulation with electrical tape.
Recharged system after fixing a couple things with line set/reclaim/new plenum door. $825 VIA-Chris S. Contact him if customer has issues with pricing.
Bad delta cartridge in basement bathroom tub/shower valve Replaced springs and gaskets on cartridge because they were non functional anymore. Turned shower on and pressure was returned Shower head is also non functional due to scaling. Customer is going to replace their own shower head
Cleaned and serviced furnace. First visit on plan. Tested all mechanical components. Cleaned all sensors. New unit about 5yrs old. Tested gas valve and inlet/outlet pressures. Cleaned all pressure switch hoses. Replaced furnace filter that customer provided. Gave customer estimates for new humidifier that doesn’t work. Gave customer estimates for new water heater due to being out of warranty. System is clean, heating and operating properly at this time.
Charged unit with R410A to 100 psi. Please send bill.
Upon investigating found power was getting to the disconnect but not the unit. Replaced breaker in disconnect without success. Talked to Chris and he realized it’s wired through a generac box, bypassed the generac equipment by wiring it directly to the unit. Unit is running at this time. Please send receipt in mail.
Cleaned and serviced furnace. Tested all mechanical components. Cleaned all sensors. Tested all sensors. Tested gas valve and inlet/outlet pressures. Cleaned condensation trap out with all hoses as well. Cleaned out all pressure switch hoses. Checked blower motor amperage and capacity. Changed furnace filter that customer provided. System is clean, heating and operating properly at this time. Last visit on current plan. Customer renewed maintenance plan. She will have both visits of 2026 prepaid.
Commercial piping repair. Used a camera on the piping where water was coming through the floor. I suspect water is leaking from a storm drain. Dave will talk to Abe to figure out where we go from here.
Furnace tune-up nd safety inspection. Cleaned and serviced the furnace. Tested all mechanical components. Cleaned all sensors. Cleaned out the condensation trap and all hoses. Cleaned all pressure switch hoses. Replaced the humidifier pad that the customer provided. Replaced the furnace filter that the customer provided. I noticed HSI was getting corroded. Replaced the hot surface ignitor. The system is clean, heating, and operating properly at this time. Customer renewed VIP maintenance plan.
Furnace tune-up nd safety inspection. Cleaned and serviced the furnace. Tested all mechanical components. Cleaned all sensors. Tested gas valve and inlet/outlet pressures. Checked blower motor amperage and capacity. Cleaned the exhaust pipe out. Changed the furnace filter that the customer provided. The system is clean, heating, and operating properly at this time. This is the first visit on the current VIP service plan. Performed free plumbing inspections.
