He was on time, Very nice and professional. Very Clean and explained what needed to be completed for the job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Alan, for your wonderful 5-star furnace tune-up and safety inspection review! We're committed to punctuality, professionalism, and clarity in our work. Your recognition of our cleanliness and communication is deeply appreciated. Chris will be happy to learn of your review! Thanks again for your trust in PDM!
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From scheduling to completion, everything went smoothly. Our technician was knowledgeable and respectful of our home. The PDM team is great!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star furnace safety inspection review, Vince! We're delighted that Brennon met your expectations with both expertise and respect for your home. The entire PDM team appreciates your kind words. Thanks again for your trust!
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THOUGHT THE PRICE A LITTLE HIGH
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your 5-star plumbing service review, Gary! We're pleased you appreciated Brad's service and politeness. Thanks for sharing your pricing concern. We try to be competitive. Jake will contact you so you are fully satisfied.
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Very professional. Highly skilled. Courteous. Would highly recommend him for any plumbing job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Georgiann! We're thrilled you had a positive experience with Brad's toilet repair and garbage disposal installation. Your kind words mean a lot, and we appreciate your recommendation to others. Thanks again for your trust, and we look forward to maintaining your plumbing, heating, and cooling systems.
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We have used PDM for our HVAC and plumbing needs for years. All their techs have been professional and pleasant. You can trust them to get the job done for a fair price.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Jeff, thank you so much for the wonderful furnace tune-up and safety inspection review! We truly appreciate your long-standing trust in PDM for your HVAC and plumbing needs. It means a lot to know our team is consistently professional, pleasant, and delivering great work at a fair price. We look forward to serving you for many more years!
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Brad from PDM was sent to help us a small repair nick in copper water pipe. His technical service skill was excellent and his customer service skill was very professional. Thank You PDM for your timely response.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you so much for the excellent plumbing and heating review! We're thrilled to hear that Brad provided you with such a positive plumbing repair and furnace tune-up and safety inspection experience. Brad is a valuable member of our team, and we're proud of his technical skill and professional customer service. We truly appreciate you choosing PDM for your plumbing and heating needs and taking the time to share your feedback.
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John was professional, knowledgeable and efficient. He accurately diagnosed a water flow problem we were having. We greatly appreciated his expertise. Thank You John!
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John was an EXCELLENT technician in every way! He was very knowledgeable & applied his skills in a very professional way! He was kind and personable! I will request John if I need assistance from your company in the future!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Virginia, thank you for the five-star review and your kind words! We’re thrilled to know that John provided you with such an excellent plumbing service—knowledgeable, professional, and personable. Your intention to request him again is the highest compliment we could receive. Please don't hesitate to reach out for any future plumbing, heating, or cooling needs!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Alan, we really appreciate your taking the time to share a plumbing service review. Happy to hear you were impressed with Brad's neat sump pump installation. Thanks for your trust, and we look forward to seeing you again!
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Chris always goes above and beyond with his service visits.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Janice! What a great review! We're thrilled to hear that Chris provided such excellent service during your boiler and furnace safety inspection. Going "above and beyond" is exactly what we strive for, and Chris is a perfect example of that commitment. Thank you for taking the time to share your positive experience and for your trust!
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Brad…did a great and clean job of repairing our water leak.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hello Andre, that's fantastic to hear! We are so glad that Brad provided you with great service and a clean job on your main water leak repair. We'll be sure to pass along your kind words to him. Thank you for taking the time to share your positive experience and for your trust!
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Great service
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hello Terence! Thanks for taking the time to share your Amana furnace maintenance review. Happy to hear Brad provided excellent service and made sure your furnace was operating safely. Here's to a comfortable winter! Stay well!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Roxanne. Thank you for taking the time to leave us a water heater service review. Glad Brad took care of your concern and made sure no water leaks are coming from the water heater or furnace. Thanks again for trusting PDM Plumbing, Heating, Cooling Since 1885. We are here when needed!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Mike! We're thrilled you found John's plumbing repair service informative. Our team strives to provide clear, helpful information with every job, and your 5-star review means a lot to us. Thanks again for your trust in PDM Plumbing, Heating, and Cooling Since 1885!
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Furnace tune-up and safety inspection. Tested all mechanical components. Cleaned all sensors. Changed the furnace filter that the customer provided. Hadn’t been changed in a year. Found ignitor and flame switch were very corroded. The customer agreed to replace both parts. Cleaned the exhaust pipe out. Tested gas valve voltage and inlet/outlet pressures. The system is clean, heating, and operating adequately at this time. The system is near the end of its lifetime due to the age of the equipment. Performed free plumbing inspections.
Furnace tune-up and safety inspection. Cleaned and serviced the furnace due to the 10-year VIP service plan. Tested all mechanical components. Cleaned all sensors. Replaced customer-provided furnace filter and humidifier pad filter. Cleaned condensation trap and all hoses. Cleaned pressure switch hoses. Tested gas valve voltage/inlet and outlet pressures. The heating system is clean, heating, and operating properly at this time. Performed free plumbing inspections.
Furnace tune-up and safety inspection. Cleaned the heating system. Vacuumed out the duct at the furnace and cleaned the flame sensor. Also replaced the filter on the whole-home humidifier. Furnace is operating safely at this time.
Furnace repair. Customer says she had water all around the furnace. I found the condensation pump motor had failed. Installed a new condensation pump. Checked lines for any clogs. Checked lines for any pinched hose. Cleaned up the remaining water that was around the furnace. Tested the new condensation pump. Everything is in an accurate working condition at this time.
Installed a 75-gallon customer-supplied Bradford White power vent water heater to code. Everything cleaned up, tested, and working as it should.
Tub was filled past overflow and drained without leaks.
Furnace tune-up and safety inspection. Tested all mechanical components. Cleaned all sensors. Cleaned the condensation trap and all hoses out. Cleaned pressure switch hoses. Tested gas valve voltage and inlet/outlet pressures. Tested the inducer motor amperage and blower motor amperage. Found ignitor & flame switch were very corroded, and the customer agreed to replace both parts. Replaced furnace filter and humidifier pad filter that the customer provided. The heating system is clean and operating properly at this time. Performed free plumbing inspections. Customer renewed VIP maintenance plan.
Water heater repair. I drained the pressure tank to resolve the issue of it being waterlogged.
Found transformer had tripped. When on heating call it trips every time. Ordering new board and inducer motor. Either the inducer is bad and over amping or the board relay is out on heating side. Will need to come back when parts are in. Installed new control board. System is heating and operating properly at this time.11/13/25
Cleaned and serviced furnace due to complimentary vip maintenance plan from new install in June. Tested all mechanical components.Cleaned all sensors. Tested gas valve voltage and inlet/outlet pressures. Leaned pressure switch hoses. Replaced furnace filter that Customer provided. System is clean, heating and operating properly at this time. Gave customer estimates for new 50gal. Water heater per request. Performed free inspections.
Cleaned and serviced furnace. Customer renewed maintenance program. One visit is being used today. They will have spring/ac visit remaining for 2026 season. Tested all mechanical components. Cleaned all sensors. Noticed inducer motor bearings are going out and customer agree to replace motor. Ordering motor and will need to come back for installment. System is heating at the moment. Performed free inspections.
Stop was leaking from compression joint on 1/2” copper. Taking it apart and reassembling resolved the issue.
