Great service with PDM👍
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Kurt! Thank you so much for your kind review and for trusting PDM with your backflow valve inspection and testing! We're thrilled to hear you had a great experience—our team always aims to provide reliable, professional service to keep your water system safe and compliant. We truly appreciate your feedback and your continued support. If you ever need us again for testing, repairs, or any other plumbing or HVAC needs, we're here to help!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Myrna! Thank you so much for taking the time to leave a sewer and drain cleaning review! Glad Brad could help get the drain flowing in the right direction! We value your opinion and appreciate your feedback. Thanks again for trusting PDM!
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John was on time, knowledgable and worked quickly!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star water backflow annual testing review! We're delighted that John provided excellent, timely service with his expertise and efficiency. We value your business and appreciate you taking the time to share your positive experience.
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John was prompt and polite. He explained options fully.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star review, Mary Jo! We're delighted that John provided you with prompt, polite sump pump service and clear explanations of your options. Thanks again for trusting PDM. We're here for any plumbing, heating, or cooling questions.
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Brad went above & beyond to help me (living 2 states away). Very good with work & communication! Outstanding guy!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Melissa! I'm thrilled that Brad provided such excellent service installing a new exhaust fan for the basement bathroom. We pride ourselves on strong communication and dedication to our customers, no matter the distance. Your kind words mean a lot to our team!
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Very helpful & dillegent
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you so much for the kind words and the 5-star review, Cathleen! We're thrilled to hear that John was helpful and diligent with your furnace and smoke detectors. Your safety and comfort are our top priorities, so it's great to know everything was handled to your satisfaction. If you ever need us again (or just have any questions), don't hesitate to reach out—we're always here to help. Thanks again for choosing PDM and for taking the time to share your experience!
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Got right to business and found the problem also gave the furnace a good cleaning Very professional and more importantly knowledgeable
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi John, thank you so much for the kind words and this wonderful heating maintenance review! We're really glad Chris could get right to the issue, give your furnace a thorough cleaning, and get everything running smoothly again. It's always rewarding to hear that professionalism and knowledge came through—those are things we pride ourselves on. Appreciate you taking the time to share your experience. If you ever need anything in the future, don't hesitate to reach out!
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He was nice and po lite A ND fixed the problem In a few minutes. Very Professional,
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy, so much for the kind plumbing review! Great to hear Brad sorted out your toilet problem quickly and smoothly. It means a lot to hear that you found the service professional, polite, and efficient ?? Appreciate you taking the time to share your experience — happy to help anytime you need plumbing, drain cleaning, heating, or air conditioning assistance in the future!
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Chris worked on our industrial pressure washer & repaired it in a very timely manner. Very happy with his services.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Jim, so much for the kind review and for trusting PDM with your industrial pressure washer! We're thrilled to hear that Chris was able to get it repaired quickly and that you're very happy with the service. It's feedback like this that makes our day and motivates the whole team. If you ever need help with any plumbing, heating, cooling, or air quality service equipment, don't hesitate to reach out—Chris and the PDM crew will be ready to assist.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Mark, thank you so much for the kind words and the 5-star heating service review! Glad Chris could get your boiler sorted out smoothly. It was a pleasure working with you — appreciate you taking the time to share your feedback! If you ever need us again (hopefully not too soon in this cold weather!), don't hesitate to reach out.
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PDM has been a wonderful service provider for us for many years. They are so very dependable, customer-focused and extremely competent in all that they do. They also help to anticipate future issues and address them before they become a real problem. Besides all that, they are just the nicest people!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, CJ, so much for your wonderful review and for trusting PDM Plumbing, Heating, Cooling Since 1885 with your home's comfort for so many years! We're truly honored to hear that our team has consistently delivered dependable, customer-focused service while being proactive about potential issues—that's exactly the approach we've strived for since 1885. Your kind words about our competence and the genuine niceness of our people mean the world to us. It's customers like you who make what we do so rewarding. We look forward to continuing to take great care of you and your home for many more years to come. If there's ever anything we can help with—big or small—please don't hesitate to reach out. Warmest regards, The PDM Team
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Communicate was spot on (text message followed with a phone call) Showed up on time Very clean-put down plastic, cardboard and drop cloths Explained the process from start to finish
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for the wonderful 5-star furnace repair review, Mike! We pride ourselves on clear communication, punctuality, cleanliness, and thorough explanations. Your feedback means a lot to our team. Thanks again for your trust in PDM.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Lynda. Thank you for your drain service review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. Thanks again for trusting PDM. Brad will be happy to learn about your 5 Star review!
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Always good working with. Goes straight to job and that's that
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Nancy! We appreciate your kind sump pump review and are delighted you value our efficient service. We strive to complete every job promptly and effectively for all our customers. Thanks again for your trust!
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Work was done quickly. Happy with the service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Evelyn! We're thrilled that you're happy with Brad's quick sump pump service. We strive to deliver excellence for all our customers and appreciate your positive feedback. Thanks again for trusting PDM!
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Found thermal pile was below acceptable voltage range and gas valve wouldn’t keep pilot on. Customer agreed to replace water heater. Installed new 40gal standard water heater. Tested. Pilot is on and system is working properly.
Leak coming on 2 inch main gas line found with gas sniffer and soap test. It was in a bad spot so we had to shut the gas down bleed the gas out so no sparks and cut out bad 2 inch BLk tee. After getting it all put back together we turned the gas on half way and tested for leaks. We then put it full and tested again. No leaks at the moment. Brad hit a conduit line behind the gas line that controls the heater. I believe they are calling an electrician. We came this morning to fix the leaks but as we were setting up the guys came up to us and said they smell gas again even when the gas meter was turned off. We diagnosed multiple things and narrowed it down to one of there machines causing the bad smell. It wasn’t a gas. Nicor came back out and tested things and found that there was a bad regulator out side. We pressure tested the system up to 10 psi and it dropped slowly so the leaks are still prevalent. We talked with there managers and they still want to continue on fixing the leaks asa
Tested (4) RPZs. The one on the bypass for the fire sprinkler system failed, need to come up with quotes to repair/replace.
Installed condensing unit. Leveled new pad. Installed new whip and disconnect box out side. Welded line sets. Pressure tested and vacuumed lines out down to mandatory microns. Insulated new lines. Hooked up R32 detection sensors. Ran drain line. System is ready for operation. No charge due to work from initial install sale.
Construction worker nailed through water line while installing trim on first floor. Cut out ceiling in basement to find leak because that’s where they said leak was. After finding pipe I found leak was from floor above. I cut out drywall on first floor and found nail in pipe. Cut out and repaired. Turned water back on, tested and everything work as should.
Installed condensing system. Welded all line sets. Install drain line. New pad, whip, line insulation. 7/8” / 3/8” copper. Pressure tested and vacuumed lines down to mandatory microns. System is installed and ready for operating. Want to check charge at about 80*f.
Boiler repair. Needs a new low water cut-off. Boiler is 60 years old.
28 gallon electric water heater is leaking. Replace the water heater, test, and clean up.
Medical center plumbing repair. The hot water sides in Suites 440 and 450 were not working at all sinks. Had to pull all supply lines from angle stops and bleed sediment from all lines till water was clear. Also had to pull all mixing valves under sinks and clear screens from debris. I identified 3 faucets with blockages in the faucet itself and replaced 3 customer-supplied faucets in unit 450. After everything was cleared and replaced, I ran water for 30 minutes to ensure everything was working properly. Everything has been tested, cleaned, and is working as expected. The hot water line was completely full of sediment, while the cold water side was minimal. I blew the system out from all angles under the sinks.
Furnace repair, no heat in the home. Upon investigation, determined that the furnace needs to be replaced. Scheduled furnace installation.
Pump repair. Pulled and cleaned ejector pump #2. Both pumps are working at this time.
Boiler repair, no heat call. Found chimney damper motor not engaging and opening the damper. Manually opened the damper and switched it over to hold open for now. Will need to order a new motor. Also, the customer would like to replace the sump pumps (3) in the sump room/pit. The system is up and running, and heating at this time.