467 Ruby St
Joliet, IL 60435
815-726-6264

Local Reviews

Rated 4.9 out of 5 stars based on 1795 customer reviews

EXCELLENT SERVICE AND QUICK RESPONSE


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you so much for the five-star plumbing review! We're thrilled to hear Brad offered you an excellent experience with our water heater service and that we were able to respond quickly to your needs. We appreciate your trust and look forward to helping you again in the future.

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Great service

Very professional and great work done!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Lin, thanks for sharing your water heater replacement review! Good to hear John took care of you and got the hot water flowing again. Thanks again for trusting in PDM for any plumbing, heating, or cooling service.

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Excellent service

Chris came out to assist another tech. The first tech thought we would need a new unit. Chris did what was necessary that we did not. He was informative and professional.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Charles. Thank you so much for the air conditioning review! We're thrilled to hear that Chris was able to provide such a great experience and solve the issue without the need for a new unit. We'll be sure to pass along your kind words to him. He's a valued member of our team, and we're proud of his commitment to finding the best solution for our customers. We appreciate your business and hope to serve you again in the future!

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Fast And Efficient Service!

PDM provided great service. Our water heater broke and PDM was able to service us the same day we contacted them. Our service man Brad was friendly, fast, respectful and super communicative. He let me know the issues and how he would handle them and got right to work.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you, Julius, for the fantastic review! We're thrilled to hear that Brad was able to provide you with such fast and efficient service, especially with a broken water heater. It's wonderful to know that he was communicative and respectful, and that he got the job done quickly. We truly appreciate your trust and for taking the time to share your positive experience.

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Excellent and efficient!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Kenneth, thanks for taking the time to share your AC maintenance and safety inspection review. We appreciate your trust and wish you much success in your new home!

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Spot on Time

We had a large leak from the bottom of our chiller. Chris was able to break away from lunch to get to our school and help us put a plan in place.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank you so much for the kind words! We're glad to hear that Chris was able to respond quickly and help you create a plan to deal with the leak. We understand how disruptive a situation like that can be, and we're always ready to help St Mary Nativity's church and school, even if it means cutting a lunch break short. We appreciate your trust and are happy we could be of assistance!

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Excellent serviceman

Brennon is very kind and considerate... I was not feeling well and fell asleep in my comfy chair. He went about his business quickly, quietly and cleaned up afterwards. He didn't even wake me up when he was done. Five stars!


Response from PDM Plumbing, Heating, Cooling Since 1885:

William, that's fantastic feedback! We're so glad to hear that you were pleased with Brennon's HVAC service. It's great to know that he was able to complete the A/C tune-up quickly and quietly, especially since you weren't feeling well. We pride ourselves on having a team that is not only skilled but also thoughtful and respectful of our customers' homes. We will be sure to pass along your kind words to Brennon and the rest of the team. Thank you for your five-star review!

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Servicing air conditioner

He did a great job!!!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Don, thanks so much for the five-star review! We're happy to hear that Brad took such great care of you and that your air conditioning tune-up and safety inspection went so well. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to working with you again in the future!

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Excellent Service

Very satisfied.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Barb, thanks for you cooling service review! We're happy to hear Brad took such great care of you and that your air conditioning tune-up and safety inspection went so well. We'll be sure to pass along your kind words to him. Thanks again for trusting PDM and look forward to working with you again in the future!

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Wonderful service!

Wonderful service! I recommend both John and PDM for quality service!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thanks, Matt, for the fantastic plumbing review! We're so glad to hear that you had a wonderful experience with your faucet repair and that John provided you with quality service. We'll be sure to pass your kind words along to him. We appreciate you recommending both John and PDM, and your trust!

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Excellent!


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thanks, David, for your air conditioning tune-up and safety inspection review. Good to learn Brennon offered excellent service. Thanks again for your trust in the PDM team!

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Excellent service and friendly

John is very knowledgeable and explained what he was going to do before he did it.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Mary Lou! We're thrilled to hear you had such a positive experience! It's great to know John provided excellent service and that his knowledge and clear explanations helped get your sewer draining and toilet working properly. We appreciate your kind words and are happy we could help!

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EXCELLENT SERVICE AND QUICK RESPONSE

I have been using PDM for the 20 years I have been at my job.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Thank You for Your Loyalty! We are so grateful to hear you've had such a positive experience with PDM, especially over your 20 years! It's fantastic to know John provided quick water heater service when you needed it. Your long-standing trust in us means a great deal. Thanks again for sharing your review and for your trust!

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Great service

Technician was prompt arrived when scheduled And was knowledgeable. But was not able to fix our problem due to not able to repair our brand of hot water heater.


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Michele, we appreciate you taking the time to share your feedback. We're glad to hear Brad was prompt and knowledgeable and traced the problem to your water heater gas valve. Given that your water heater is 13 years old, we recommend replacing it. We hope you'll consider us again for future needs, and we'd be happy to discuss any other plumbing, cooling, or heating concerns you might have. Thanks again for choosing PDM!

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First rate service

Chris was here right on time. He kept us informed of what he was doing, he left the work area very clean and did the job quickly


Response from PDM Plumbing, Heating, Cooling Since 1885:

Hi Mike! Thank you for this wonderful HVAC review! We're delighted that Chris safely installed a first-rate energy-efficient furnace and air conditioning installation. It's great to hear he was punctual, communicative, and ensured the work area was spotless. Providing quick, high-quality service while keeping you informed and your homes clean is what we aim for, and we're so pleased that was your experience. Thanks again, Mike, for your continued trust in PDM!

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Job Locations

Dan K.

Dan K. Job Checkin

Test and certified back flows file paperwork with city per state code 13 back flows tested 2-4” back flows 11- 3/4” back flows Back flows cleaned and flushed retested 1-3/4” backflow


John M.

John M. Job Checkin

Inspected every fixture and device in the building and did not find any leaks or anything running continuously. Water meter was holding steady. Apparently customer found lawn faucets left open, that may be the source of high water bill.


Chris S.

Chris S. Job Checkin

Service A/C and furnace, 2 systems. Replaced 2 April Aire water panels. 2 nd floor unit furnace has noisy inducer motor.


Chris S.

Chris S. Job Checkin

Service 2 A/C systems, checked first floor humidifier, relay board is bad, need to research part, April Aire 760


Chris S.

Chris S. Job Checkin

Inspected 2 exhaust fans on roof, one for truck bay and one for bathroom/ shower room exhaust. Bearings are noisy on both units and in poor shape. Suggest replacement of both exhaust fans complete assembly.


Brennon E.

Brennon E. Job Checkin

Diagnosised possible control board. Ordered board putting on hold till Monday. 8/14/25 installed new control board. Still having and issue. Think the air temperature sensor on economizer is bad. Took pictures. Waiting for material. Set system up with temporary cooling for now. System is cooling and turning on and off as needed. Will need to come back however. A So pulled exhaust fan motor for Dave to order replacement. 8/19/25- replaced exhaust motor and belt on rtu exhaust termination fan.


John M.

John M. Job Checkin

Customer has a combined sanitary/storm sewer which was clogged. Rodded from cleanout on stack, after clearing blockage all of the ground water drained out through the floor drain.


Chris S.

Chris S. Job Checkin

Commercial water softener salt service. Replaced the air filter for the furnace. The tub valve is working. She has a 3-function Moen valve with only a handheld hooked up to it with a tub spout with a diverter. There is no third option. Her grandson was here and told her not to worry about the valve and just looked at it to appease her.


Brad  K.

Brad K. Job Checkin

Sump pump replacement. I installed a new Pro Series sump pump with a deluxe float. Tested and everything is working as it should.


Dan K.

Dan K. Job Checkin

ESTIMATE TO CERTIFY AND TEST RPZ'S FOR 2025


Chris S.

Chris S. Job Checkin

Church air conditioning repair. No AC in the cafe, replaced the main start capacitor, and small rewire of the compressor terminals. Unit is now working. Old R22 system.


Brad  K.

Brad K. Job Checkin

Faucet repair. Replaced Moen posi temp tub/shower cartridge under warranty in master bath.


John M.

John M. Job Checkin

Leaking water heater. I replaced a 40-gallon water heater with a new Bradford White energy-efficient model. Tested for safe operation, cleaned up, and hauled away the old tank.


Brad  K.

Brad K. Job Checkin

Bad seal on tub spout/ diverter all in one faucet…. Does not work properly and whole valve needs to be replaced. Pics in file and I will look up options when I get to shop to find something close that will work then generate estimate to give to customer. Customer said she wants pricing to replace new. Installed new tub shower valve with built in diverter for claw foot tub. Hooked everything up and all issues working as should with no leaks. I went over diverter with customer to let him know with this particular valve you have to shut the water off from valve in order to relieve pressure before putting diverter in down position or it will destroy the gaskets inside.


Brennon E.

Brennon E. Job Checkin

Air conditioner repair on an old R22 system. No ac call. Found inside the coil leaking from the leak detector, and it was also picking up at the outside unit as well. Giving customer estimates for replacements. The customer will get back with us.