Brad arrived right on time with everything he needed to start work. He greeted me with a smile and introduced himself. He explained in detail exactly what he was going to do in terms that were easy to understand and what the expected outcome would be. He is very thorough and efficient. When the work was completed, my heating system was back to working perfectly. Thank you, Brad
Response from PDM Plumbing, Heating, Cooling Since 1885:
We're thrilled Brad provided such excellent service! His punctuality, thorough explanation, and efficient work reflect our commitment to customer satisfaction. Thank you for the wonderful 5-star heating and whole home humidifier review, Kurt!
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Chris is so nice, trustworthy, personable and efficient! Great employee and excellent service!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your wonderful 5-star furnace maintenance review, Cheryl! We're delighted to hear Chris provided such excellent service. We value your trust and will pass along your kind words to Chris. Happy holidays!
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Brad was very knowledgeable, efficient, timely and courteous. Thank You Brad!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for the wonderful 5-star plumbing review, Bonnie! I'll pass your kind words along to Brad. We're committed to providing excellent water softener service, and we truly value your positive feedback. Thanks again for your trust. Happy holidays :-)
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Installed new water softener. On time. No leaks. Left no mess. Yea, great job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Ahh, the pleasures of soft water. Are you looking younger with smoother skin and shinier hair? Cleaner dishes and laundry with less soap, sparkling fixtures (no scum), longer appliance life (less calcium buildup), and even improving pet coats. Thank you, George, for your 5-star plumbing review! We're delighted that our water softener installation met your expectations with punctuality, quality work, and cleanliness. We value your positive feedback. Thanks again, George, for trusting PDM over the years! Holiday cheers to you!
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never got back to me? Called cell and office but no one ever replied? Billed for a service call where nothing was done outside of taking a few pictures and company disappeared! Very disappointed.
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Very professional, we have every confidence in Chris and PDM to do a complete job. We have had PDM for years and have been very satisfied with them. Would recommend PDM for a great job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Susan! We're delighted to have earned your continued trust over the years and appreciate your recommendation. Our team at PDM strives to maintain the professional service you value. Great to hear Chris continues to make you smile while maintaining your HVAC and plumbing systems. Thanks again for your trust, and we wish you happy holidays!
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Brad was great. Very personable and explained everything before working on our sump pump.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Dennis! We appreciate your 5-star review and kind words about Brad. Our team takes pride in providing clear explanations and friendly service for all your sump pump needs. Thanks again for trusting PDM Plumbing, Heating & Cooling Since 1885! Happy holidays!
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We always receive efficient and top quality service from Chris!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Thomas! Your consistent trust in PDM and recognition of Chris's exceptional service mean a lot to our team. We're committed to maintaining the reliable, quality service you value. Thanks for your furnace maintenance review and for your trust in PDM! Here's to a safe and comfortable winter!
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Brennan was courteous and did a great job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your 5-star review, Barb! We're thrilled to hear that Brennan provided excellent service during your furnace tune-up and safety inspection. We pride ourselves on courtesy and quality work. Thanks again, Barb, for trusting PDM. Here's to a comfortable winter...
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Was prompt arriving on time for our scheduled appointment time. Performed a thorough job including, removal and disposal of old toliet and installation of new toliet. left a clean work space Explained nuances of new toliet features and installation aspects regarding leveling and shimming. True professional.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Eric! We appreciate your 5-star review and recognition of our punctuality, thoroughness, cleanliness, and professional installation service. It was our pleasure to ensure your new toilet installation met your expectations. Thanks again for your trust!
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Very professional
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for the fantastic boiler maintenance review, Ron! We're thrilled you appreciated our professional service and strive to deliver this quality to all our customers. Your support means everything to us. Thanks for trusting PDM, and we wish you a safe new year!
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Awesome inspections. Always thorough and explains each step.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for your kind furnace service review, Jessica! As you know, Brennon is committed to providing thorough furnace tune-ups and safety inspections, and clear explanations. Thanks for taking the time to share and for your trust in PDM.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Dean! We greatly appreciate your wonderful 5-star review of Chris's boiler maintenance service. And thank you for your continued trust over the many years! Wishing you a happy holiday and the best New Year!
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Brennon explained all the details and went step by step on the needs of the furnace. Professional, friendly and knowledgeable.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Mark, for your wonderful 5-star review! I'm delighted that Brennon provided such thorough and professional service for your furnace needs. We truly value your kind feedback. Thanks again for your trust in PDM!
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Amana furnace repair. When I got to the job, the thermostat was calling for heat. I found some loose wiring. Going to cycle the furnace a few times to see what it does. If the customer has no heat again, we would need to order a circuit board. Unit is working as of this time. This is a no-charge today.
Water softener repair. I went through all the cycles of the water softener and came to the conclusion that the system is operating as it should. We did find an issue with the wire harness blocking system from potentially going into the next stage of the cycle. I told the customer to check the system in a week, and if holding water again, we will order a new system head under warranty. The softener system is currently working again at the moment
Whole home humidifier repair. Replace digital humidistat.
Water heater repair. Install the Mister sensor for the heat pump on the Rheem electric water heater and anode rod.
Repair the water leak. Customers packing nut was leaking on shut off valve after the water meter. The valve before the meter was working perfectly. I tightened the packing nut on the valve and leak instantly stopped. Toilet repair. I also replaced the toilet flapper and took pictures of a tub/ shower cartridge that I am going to need help identifying to replace.
Furnace tune-up and safety inspection. Cleaned and checked furnace. Tested. The unit is working properly at this time. Customer renewed VIP maintenance agreement
Commercial sewer and drain cleaning. Successfully rodded from the cleanout in the hallway. This has been a repeat issue, they would like us to come by with the camera to get a look at the pipe. Also cleared the urinal that was overflowing.
Water softener repair. The salt tank was full of water. Cleared line to the brine tank and opened up ventari and cleared the line filter and suction line of debris. Plugged in and tested. Tank pumped out extra water, in the tank and regeneration kicked in. The water softener system is working at the moment. There were copper burrs in lime filter. This is a warranty job
Commercial heating repair. Replace the inducer motor that creates the necessary draft to pull fresh air in for combustion and safely exhaust dangerous combustion gases (like carbon monoxide) out through the flue, ensuring both safety and high efficiency by removing exhaust from the heat exchanger before the main blower starts, preventing hazardous gas buildup and ensuring proper air-fuel mix for efficient heating.
Toilet repair. Replaced the fill valve and flapper for the toilet in basement. Replace the shower valve and top feed laundry faucet. Tested and cleaned up.
Furnace tune-up and safety inspection. I removed and cleaned the tubing from the inducer to the pressure switch. Heavy buildup. Opened the port and reinstalled. The motor was noisy on startup. Removed and cleaned the sensor. Cient is a VIP Service Plan Member.
Heating tune-up and safety inspection. Cleaned and serviced the furnace. Tested all mechanical components. Cleaned all sensors. Tested inducer amperage. Tested gas valve voltage and inlet/outlet pressures. The furnace filter was just changed. The system is clean, heating, and operating properly at this time. Customer renewed VIP maintenance plan. Performed free plumbing inspections.
Furnace repair. No heat call. Found the electric heating element completely fried. Leaving 3 of our space heaters for now.
Heating tune-up and safety inspection. Cleaned and serviced the furnace. Tested all mechanical components. Cleaned all sensors. Found a noisy Inducer motor on startup. Also noted last year. Tested inducer amperage. Tested gas valve voltage and inlet/outlet pressures. The furnace filter was just changed. The system is clean, heating, and operating properly at this time. Customer renewed VIP maintenance plan. Performed free plumbing inspections.