Brennon came for my air conditioner check and found my hot water heater was leaking. He called the office and made arrangements for someone to come today to replace the water heater. I have always found Brennon to be very friendly and very professional. Great service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Rita, for the excellent air conditioning maintenance and plumbing review! We're delighted that Brennon was able to not only perform your AC check but also identify the hot water heater leak and arrange for a prompt replacement. That's the kind of proactive service we strive for. We appreciate your recognition of Brennon's professionalism and friendliness. Thanks again for your trust in PDM!
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Brad was very friendly and professional. Glad he was able to come out and install my new water heater today.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Rita, you are sweet to share two reviews! Wonderful to hear Brad could get your hot water flowing quickly. Thanks for sharing and for choosing PDM!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Shana, for sharing your drain repair review! Glad John got you back to normal fast. Thanks again for choosing PDM for your plumbing, heating, and cooling maintenance! We're here when needed.
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AS ALWAYS GREAT SERVICE BY EXPERIENCED AND QUALIFIED TECHNICIANS. THANK YOU FOR YOUR CONTINUED SERVICE.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Craig. It's wonderful to hear you consistently receive excellent service from our experienced and qualified technicians! Thank you so much for your continued business and for taking the time to share your positive air conditioning maintenance feedback. We truly appreciate it!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Brian, for sharing your air conditioner maintenance and water heater repair review. Glad to learn Chris took good care of you!. Thanks again for choosing PDM!
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So nice to do business local and have the same people that you’ve had for years.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Patricia, it's wonderful to hear you had such a positive experience with PDM and Chris with your air conditioning system tune-up! We truly appreciate your support for local businesses and are so glad you value the familiar faces on our team. We look forward to serving you again in the future!
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Have NEVER had abything other than excellant service from Chris!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Janet, yes, Chris is a great guy to have on your team. Thanks for sharing and for ordering your air conditioner safety inspection and tune-up. Here's to a comfortable spring and summer, and thanks again for trusting PDM!
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We called PDM to repair an old toilet from the 1950s. Brad arrived promptly as scheduled. Very nice man! Professional. He did a great job repairing the toilet. We are very pleased. Recently, we had two bathrooms remodeled by PDM. Dave, Dan, Mike, and Pete were wonderful!! Now we can add Brad to the list! Thanks PDM! Thanks Brad!
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All of the technicians required were very informative and professional. The cost was fare and consistent with the job.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Tracy, it's wonderful to know you were satisfied with our drain cleaning. We truly appreciate you taking the time to acknowledge the professionalism and helpfulness of our plumbers, and we're glad you found the cost fair for the service provided. Thank you again for trusting PDM and for your excellent review!
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Never an issue with PDM personnel! Especially with Chris & Pete! it's like having a friend stop by to help you out and Christina is always great when we call.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Bruce and Judy. Thank you for your kind words! We do have a great team who cares about your safety and comfort. Glad Chris was able to flush your water heater for peace of mind. We appreciate your trust and look forward to your next plumbing, heating, or cooling maintenance project.
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Most pleasant experience! Chris is very nice and friendly. He took the time to repair and explain the situation. We will request him again should we need plumbing expertise!!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your kind words, Alvin! We're glad we could provide you with a 5-star water heater service experience. If you ever need great plumbing, heating, or cooling expertise again, please don't hesitate to reach out. Thanks again for choosing PDM!
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The plumbers for PDF are knowledgeable, friendly and responded really quickly. Will definitely use them again!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Matt, for the wonderful review! We're happy you were satisfied with our team's plumbing knowledge, friendliness, and quick response. Glad we could help with your toilets, sinks, and shut-off valves. We're here to help with any plumbing and air conditioning maintenance. Thanks again for choosing PDM!
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Timely, professional and courteous service.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Carolyn, thanks for sharing your toilet repair review. Great to learn Brad took care of you and got you back to normal fast. We're here when needed for your plumbing and air conditioning maintenance. Thanks again for your trust in PDM!
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Micheal was nice and professional. He however was not able to compel eye the repair, did not set up the second visit needed by a more experienced Plummer and leaving us with extended down time. Repair quote was received a week after original call and not itemized for parts and labor.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Richard, thanks for taking a moment to share your furnace maintenance review. It's good to hear you were happy with Chris' safety inspection and tune-up. Thanks again for choosing PDM to keep you comfortable!
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Annual HVAC tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical parts drain line. Checked refrigerant levels. Everything is in accurate working condition. The system is operating and cooling as it should be. Noticed the 15-year-old water heater is leaking into the drain pan. Giving customer estimates for a new electric short 40-gal water heater. With his unit on the 3rd floor, this needed to be addressed immediately.
Cleaned and serviced condensing unit. Tested all mechanical parts and refrigerant levels. Found compressor making very loud noise and engaging intermittently. Also found capacitor lower than acceptable range. Replaced the cap using a 70/5mfd and installed a hard start kit. System is now operating and cooling as it should. Customer will renew maintenance program in fall.
Customer was nervous about gas leak from new washer and dryer install, there are no leaks at this time. Customer declined free inspection because he needs to leave. Also he is interested in getting a new condenser and possibly furnace in the future.
4/21/2025 Go to warehouse found switch off for bell that alarms when system has lose air down to 45 psi, normal at 100 psi this is set for a reserve so dog house don’t trip , but our del guy turned switch off and did not check air compressor! I found air compressor motor running but the belt was broke, that turns the pump that fills the system with air , I also found dog house tripped today I replace the belt on compressor and turned on I also pick up oil for the compressor all dog house water valves are off. 4/23/2025 1-change oil on compressor and blow out air filter. Got 4 of 5 Zones. Zones that are up #2,#3,#4,#5 water at 52psi air at 30 to 35 psi. Zone #1 still needs to be pulled apart and reset and put back on line. 4/30/2025 Pull valve apart and clean reset flapper and refill, water leaking from center zone on valve coming out of ball check pul flapper apart and re clean and try to reset valve Did reset the second time zone 1 is up as of this date .. clean other4 zones they ar
Drain and sewer cleaning. Water in the basement was coming from the drum trap for the 2nd floor tub. The drain line was backing up, and a hole in the plug. Rodded the line and replaced the plug. Also successfully rodded the kitchen/laundry line, which was causing the floor drain to back up in the basement. All drains are flowing safely now.
Water leak. Water is leaking into the bathroom powder room. The leaking started on Thursday. They ran the air conditioning for the first time on Thursday. A new furnace and coil were installed in the fall by Johansson and Anderson. I had the customer run the AC and cut a hole in the ceiling where the water damage was. Instantly, water started dripping from the plenum where the coil is. I checked the male adapter for a leak going into the coil without seeing an issue. The problem is the coil leaking, and he is calling Johansson and Anderson to take care of the issue because it was just installed, and under warranty Spoke to Jake about pricing and this is the cost he told me to charge
Cleaned and serviced condensing unit. Tested all mechanical parts. Checked refrigerant levels. Everything is in accurate working condition and refrigerant is in efficient range. System is operating and cooling as it should be at this time. Replaced customers furnace filter that customer provided. All systems are new and under warranty including WH. ** Customer renewed maintenance program. One visit is being used today and she will have fall of 2025 for furnace check-up prepaid.
Air conditioner maintenance. Cleaned and serviced the condensing unit. Last visit to the plan. While doing an inspection of the unit, I found the capacitor low and the contactor pitted. Replaced both parts. Tested refrigerant levels. Found the system below the acceptable range. Added 1 lbs of R410a refrigerant to achieve accurate efficiency levels. The system is operating and cooling as it should be now at this time. The customer had a $50 coupon. **Customer renewed maintenance program and will have fall of 2025 and spring of 2026 prepaid. *** Took pictures of water main shut off area. Customer wants quotes on adding full house water filter install in area above washer/dryer. Have Dave get back with customer.
Provided an estimate to replace the central air conditioner.
Pump service. The pump motor is very noisy and needs to be replaced.
Air conditioner maintenance. Cleaned and serviced the condensing unit. Tested refrigerant levels. The AC system is operating and cooling as it should be now at this time.
Installed new Bradford White 50-gallon electric water heater. Tested for safe operation. Cleaned work area and removed old water heater.
Air conditioning maintenance. Cleaned and serviced both condensing units. Checked all mechanical parts. Checked refrigerant levels. Everything is in accurate working and efficient condition. Replaced both furnace filters that customer provided.
Commercial sewer and drain cleaning. The urinal in the locker room was backing up, used a sizzle to resolve the issue.
AC maintenance. Service A/C for the season. AC is operating safely and efficiently. Prepaid annual visit. Free inspection.