Very satisfied.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Barb, thanks for you cooling service review! We're happy to hear Brad took such great care of you and that your air conditioning tune-up and safety inspection went so well. We'll be sure to pass along your kind words to him. Thanks again for trusting PDM and look forward to working with you again in the future!
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AS ALWAYS PDM PROVIDES EXCELLANT SERVICE
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Craig, for sharing your sump pump service review. Good to hear Brad took care of you. Let us know if we can help with your primary pump to keep it safe from a rainy day :-) And thanks for your continued trust!
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AS ALWAYS GREAT SERVICE BY EXPERIENCED AND QUALIFIED TECHNICIANS. THANK YOU FOR YOUR CONTINUED SERVICE.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Craig. It's wonderful to hear you consistently receive excellent service from our experienced and qualified technicians! Thank you so much for your continued business and for taking the time to share your positive air conditioning maintenance feedback. We truly appreciate it!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Daniel, for taking the time to share your kitchen sewer and drain cleaning review. It's great to hear Brad got you back to normal fast. Thanks again for choosing PDM! We're here when needed.
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Thank you for the quick and professional service, Chris.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Marina, for taking the time to share your furnace repair review. Great to learn that Chris took good care of you and got you back to normal fast. Thanks again for trusting PDM, and we look forward to providing an air conditioning safety inspection this spring.
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Brennon provided excellent service for my furnace today. He cleaned and inspected it and found the reason for my problem. He quickly explained everything to me and got my furnace back in working order.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your kind words, Roxanne! Good to learn Brennon kept you safe and comfortable with your furnace service. We appreciate your business and are always here to help.
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Dan came out and really spent the time to go over the system I have and our options. His knowledge and experience is a great resource for anyone who is looking to make informed decisions about their heating system.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Bill for sharing. We're so glad to hear that Dan was able to provide you with such a great Boiler service experience. Our team strives to provide top-notch service, and we're proud to have knowledgeable technicians like Dan on our team. We look forward to working with you!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Evelyn for your washing machine shut off valve review! We're delighted to know you were satisfied with John's work. If you ever need anything else including heating maintenance safety inspection and tune-up, please don't hesitate to reach out.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Barb for sharing your furnace maintenance review. Brennon cares and makes sure your equipment is operating safely and efficiently. Thanks again for trusting PDM wit your home comfort!
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John is honest. He tells you what needs to be done and it gets done. Honestly is a priority for us and he was honest
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Chris for taking time to share a plumbing repair review! We're thrilled to hear that John was able to provide you with honest and reliable service. Our goal is always to deliver exceptional, honest customer experiences, and your positive feedback means a lot to us. We hope to be of service to you again for your heating maintenance safety inspection in the fall.
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Quickly diagnosed problem area. Work to be completed would be covered under prior warranty.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Jacquelyn for your plumbing repair review! Glad Pete got things back to normal fast. Thanks again for trusting PDM. We are here when needed.
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Technician awesome! Charges positively insane☹️ I’ve suggested to our attorney that he get a plumbers license to be able to retire even much, much earlier!!!!!
Response from PDM Plumbing, Heating, Cooling Since 1885:
E.E. Cummings an American writer, artist was an ambulance driver in WWI where he may have found this notion ... “Trust your heart if the seas catch fire, live by love though the stars walk backward.” Thanks Jim for taking a moment to share a plumbing service review. Good to hear Pete gave you great service. As for pricing, we work to be competitive. With quality people and all the other costs to run a shop... make it hard to swallow at times. Although maybe you know a low cost attorney. :-) Thanks again for choosing PDM!
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DAN DID A WONDERFUL JOB REPAIRING OUR KITCHEN FAUCET AND REPLACING OUR EJECTOR PUMP. NICE GUY AS WELL
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful to hear Dan got you back to normal. He is a great guy to have on your team. Dan is a native Lockportian! Thanks Craig for your plumbing service review and for choosing PDM to help! Wishing you a great new year!
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John showed up right on time. He quickly recognized the problem and proceded to fix it. Great service!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Harley for your tankless water heater repair review and your continued trust in PDM. Glad John took care of the leak and got you back to normal quickly. Here's to a great new year!
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A great job as usual!!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good to hear Chris tuned up your boiler and got you ready for winter. Thanks Jack for taking time and for your continued trust in our service! Here's to a grand new year!
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Replace 50 50-gallon Bradford White power vent water heater. Test for safe operation, clean up, and haul away old water heater.
Air conditioner repair. Replaced fan motor and blades under warranty.
Sump pump repair. Replaced check valve; customer installed sump pump.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical components. Checked R410 refrigerant levels. Everything is in the accurate efficiency range and condition. The system has just been installed. Rewired plug box to furnace due to receptacles not working, though they were working before the install. The furnace filter was just changed. The system is clean, cooling, and operating properly at this time. First visit on VIP service plan. The customer will have a fall/furnace visit with 2025 remaining prepaid.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing system. Tested all mechanical components. Tested compressor and fan motor amperages. Checked R410a refrigerant levels. Everything is in accurate, efficient condition. Suggested home purchase more furnace filters. He changes them. (4”). This is the last visit on the maintenance plan. The customer renewed the maintenance plan. He will have a fall/furnace visit in 2025 and a spring/ac visit in 2026 prepaid.
Sewer and drain cleaning. Successfully rodded the main sewer from the cleanout. Drains are flowing now.
Replaced both hot and cold shut-off valves for a washing machine.
ESTIMATE TO REPLACE 1 SELF PRIMING EJECTOR PUMP
Faucet install. Replace the customer-supplied Delta kitchen faucet.
Rheem water heater repair.Found a faulty control board. It is not under warranty because the warranty does not transfer over to new owners of the property. Need to generate an estimate to replace the control board on the unit.
Estimate to replace Rheem water heater control board. Model and serial number with pictures in the job
Pump replacement. Replaced the ejector pump with a budget sump pump.
Nordyne air conditioning tune-up and safety inspection. Clean and check the customer's outdoor AC unit. The unit is low on R-22 Freon, right at freezing the coil. The high cost of R-22 and the age of the unit is why we are giving the customer an estimate for the replacement AC unit.
Sump pump repair. I found the switch/ float was stuck in the on position when I plugged it back in. I shook the pipe of discharge, and the pump shut off. The current sump pump is just running through a battery backup system with no backup pump. This is being used as the primary pump. It is currently working, but I have no dates or invoices going back to 2010, so I’m assuming it’s over 15 years old. The system is currently working, and I’m going to talk to the customer about switching out the old battery backup system with a new one using a primary pump as well as a backup pump. I can not install a standard pump that will work with his backup system because it has plugs that plug into a computer for backup and not an outlet. Customer is going to consult with his wife on whether he is going to add a primary pump only or a battery backup, as well as a primary pump, and call back when they have come to an agreement
Air conditioning repair. Found that the outside AC unit is frozen. Will need to wait until it thaws. Recharge the AC refrigerant. No warranty.