AS ALWAYS PDM PROVIDES EXCELLANT SERVICE
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Craig, for sharing your sump pump service review. Good to hear Brad took care of you. Let us know if we can help with your primary pump to keep it safe from a rainy day :-) And thanks for your continued trust!
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AS ALWAYS GREAT SERVICE BY EXPERIENCED AND QUALIFIED TECHNICIANS. THANK YOU FOR YOUR CONTINUED SERVICE.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Craig. It's wonderful to hear you consistently receive excellent service from our experienced and qualified technicians! Thank you so much for your continued business and for taking the time to share your positive air conditioning maintenance feedback. We truly appreciate it!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks, Daniel, for taking the time to share your kitchen sewer and drain cleaning review. It's great to hear Brad got you back to normal fast. Thanks again for choosing PDM! We're here when needed.
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Thank you for the quick and professional service, Chris.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you, Marina, for taking the time to share your furnace repair review. Great to learn that Chris took good care of you and got you back to normal fast. Thanks again for trusting PDM, and we look forward to providing an air conditioning safety inspection this spring.
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Brennon provided excellent service for my furnace today. He cleaned and inspected it and found the reason for my problem. He quickly explained everything to me and got my furnace back in working order.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for your kind words, Roxanne! Good to learn Brennon kept you safe and comfortable with your furnace service. We appreciate your business and are always here to help.
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Dan came out and really spent the time to go over the system I have and our options. His knowledge and experience is a great resource for anyone who is looking to make informed decisions about their heating system.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Bill for sharing. We're so glad to hear that Dan was able to provide you with such a great Boiler service experience. Our team strives to provide top-notch service, and we're proud to have knowledgeable technicians like Dan on our team. We look forward to working with you!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Evelyn for your washing machine shut off valve review! We're delighted to know you were satisfied with John's work. If you ever need anything else including heating maintenance safety inspection and tune-up, please don't hesitate to reach out.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Barb for sharing your furnace maintenance review. Brennon cares and makes sure your equipment is operating safely and efficiently. Thanks again for trusting PDM wit your home comfort!
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John is honest. He tells you what needs to be done and it gets done. Honestly is a priority for us and he was honest
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Chris for taking time to share a plumbing repair review! We're thrilled to hear that John was able to provide you with honest and reliable service. Our goal is always to deliver exceptional, honest customer experiences, and your positive feedback means a lot to us. We hope to be of service to you again for your heating maintenance safety inspection in the fall.
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Quickly diagnosed problem area. Work to be completed would be covered under prior warranty.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Jacquelyn for your plumbing repair review! Glad Pete got things back to normal fast. Thanks again for trusting PDM. We are here when needed.
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Technician awesome! Charges positively insane☹️ I’ve suggested to our attorney that he get a plumbers license to be able to retire even much, much earlier!!!!!
Response from PDM Plumbing, Heating, Cooling Since 1885:
E.E. Cummings an American writer, artist was an ambulance driver in WWI where he may have found this notion ... “Trust your heart if the seas catch fire, live by love though the stars walk backward.” Thanks Jim for taking a moment to share a plumbing service review. Good to hear Pete gave you great service. As for pricing, we work to be competitive. With quality people and all the other costs to run a shop... make it hard to swallow at times. Although maybe you know a low cost attorney. :-) Thanks again for choosing PDM!
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DAN DID A WONDERFUL JOB REPAIRING OUR KITCHEN FAUCET AND REPLACING OUR EJECTOR PUMP. NICE GUY AS WELL
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful to hear Dan got you back to normal. He is a great guy to have on your team. Dan is a native Lockportian! Thanks Craig for your plumbing service review and for choosing PDM to help! Wishing you a great new year!
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John showed up right on time. He quickly recognized the problem and proceded to fix it. Great service!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Harley for your tankless water heater repair review and your continued trust in PDM. Glad John took care of the leak and got you back to normal quickly. Here's to a great new year!
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A great job as usual!!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Good to hear Chris tuned up your boiler and got you ready for winter. Thanks Jack for taking time and for your continued trust in our service! Here's to a grand new year!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Barb, thanks for your furnace maintenance review. Nice to hear Brennon inspected, cleaned, tested, adjusted, lubricated and replaced weak furnace parts before the cold arrives. Thanks again for trusting PDM! Here's to a warm winter!
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Estimate to replace Rheem water heater control board. Model and serial number with pictures in the job
Pump replacement. Replaced the ejector pump with a budget sump pump.
Nordyne air conditioning tune-up and safety inspection. Clean and check the customer's outdoor AC unit. The unit is low on R-22 Freon, right at freezing the coil. The high cost of R-22 and the age of the unit is why we are giving the customer an estimate for the replacement AC unit.
Sump pump repair. I found the switch/ float was stuck in the on position when I plugged it back in. I shook the pipe of discharge, and the pump shut off. The current sump pump is just running through a battery backup system with no backup pump. This is being used as the primary pump. It is currently working, but I have no dates or invoices going back to 2010, so I’m assuming it’s over 15 years old. The system is currently working, and I’m going to talk to the customer about switching out the old battery backup system with a new one using a primary pump as well as a backup pump. I can not install a standard pump that will work with his backup system because it has plugs that plug into a computer for backup and not an outlet. Customer is going to consult with his wife on whether he is going to add a primary pump only or a battery backup, as well as a primary pump, and call back when they have come to an agreement
Air conditioning repair. Found that the outside AC unit is frozen. Will need to wait until it thaws. Recharge the AC refrigerant. No warranty.
Water softener inspection. Cleaned and tested the old unit. Provided a quote for a new water softener and did a free plumbing inspection.
Air conditioning repair. Installed hard start kit that can reduce the strain on your system to start up by as much as 50%. Having a hard start kit can also prolong the life of your system.
Air conditioning repair. Repaired connections on the main capacitor for 2 nd floor AC unit. Unit sounds fine. If noise returns, we will add a hard start kit. NC today.
HVAC service call. The thermostat was not in cooling mode. No charge
Installed customer supplied flush valve on eljer toilet in master bedroom. Toilet was installed by us previously and was customer supplied. Issues since installing about a month after. Will not flush properly. I installed a higher flush valve thinking that would do the trick because the toilet would sometimes flush properly when I ran it over the flush valve to flush so I assumed it needed more water in tank so had customer buy a taller flush valve to install. Still on occasion it is doing the same thing. I Augered toilet and back to back toilet on opposite side of wall is flushing just fine with no issues. Possibly a bad syphon on customer supplied toilet we installed. Recommended to customer he have us install one of our toilets that are not from Menards and he said he is going to see how this fix we did works for him. I also caulked the sump lid free of charge. It has a radon tied into it and we replaced the pump and did not reseal it in the past. Talked to Chris about what to char
Water filter repair. 1/4” poly pipe quick connect coupling was leaking on the discharge line of the RO system when I arrived. New coupling installed and the leak was fixed, but there is a problem with the RO system. It is constantly running full pressure through the discharge line and not the filling system. Problem with filter membrane or discharge valve, or check/ fill valve, I’m assuming. The system is 10+ years old, and I recommend that the customer order a membrane filter and replace it as a start, because that was one of the troubleshooting options if this happens. If a problem occurs after I recommend the installation of the new system
Air conditioning tune-up. Customer renewed annual VIP maintenance programs. Cleaned and serviced both condensing units. Tested all mechanical parts. Found electrical system on 1st floor below acceptable range and corrosion. Replaced the contactor on the 1st and 2nd floor units. Checked refrigerant levels. Those were in the inaccurate efficiency range. Changed both furnace filters that the customer provided. Everything is in accurate working condition at this moment, and systems are operating and cooling as they should be at this time.
Commercial pump service. Tested lift station pumps in the 1-D storage room. Pump 1 is locked. I pulled the pump apart, as it needed to be rebuilt and replace the floats and a high water alarm bell. I reinstalled and completed a pump rebuild with the motor. I would keep the old motor as a spare.
Bathroom plumbing repair. Installed new customer-supplied pop-up drain assembly for upstairs hall bath The master bath toilet is an Eljer toilet with a small tank that does not allow enough water into the bowl to complete the flush cycle. The customer wants to get his own 3” flush valve with a longer fill tube to allow more water into the tank to flush. The tank is currently only flushing about 1.25 gallons if lucky. The customer will call back when he gets the parts for an appointment.
AC maintenance visit. Clean, test, and tune the air conditioning system.