Furnace repair. No heat call. Down stairs furnace is not staying lit. Found a faulty control board. The customer purchased VIP maintenance agreements. Have to order the control board, and it will be in early next week. Cleaned and serviced the 2nd-floor furnace. Cleaned all sensors and tested all mechanical components. The system is clean, heating, and operating properly at this time. One visit from each plan will be used today, and the customer will have four visits prepaid for the spring of 2026. Paying for the control board when installed.