The people at PDM are careful not to get floors dirty, they are courteous and always update their arrival times. They are an appreciated member of my home upkeep team.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Janice for taking the time to share this wonderful review! We're so pleased to hear that the PDM team is making a positive impact on your home. We will be sure to share your feedback with the team. We value your plumbing, heating and cooling business and look forward to continuing to serve you.
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Great team to work with. Deliver experience workmanship with a great service attitude.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Corky for taking the time to share your furnace safety inspection experience. We're so happy to hear that our team was once again able to exceed your expectations. We value your business and look forward to keeping you comfortable. Thanks again for trusting PDM!
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My service person was prompt and explained all that had to be done. He helped set up a follow up appt and was careful not to track mud inside which was appreciated.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Janice, Thank you so much for your 5-star review! It was a pleasure having Brennon out to your home to provide top-notch air conditioning maintenance service while keeping your home clean. Please let us know if there is anything else we can do to make your experience even better.
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Always a pleasure to work with the employees of PDM. Experienced and personable, they get the job done!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Corky for taking time to share your furnace maintenance review! Happy to heat Brennon took good care of you. We really appreciate your continued trust in the PDM Team and wish you a healthy new year!
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Brennan did a thorough job and explained what had to be serviced and why. I feel confident in his assessment.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Janice, yes, trust feels good! Thanks for sharing your furnace service review. Good to know Brennan took care of you. Thanks again for choosing PDM to keep you comfortable. Wishing you the best holidays!
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We have been with PDM for many years, but finally signed up for the annual service plan—always trust Chris to do things right!
Response from PDM Plumbing, Heating, Cooling Since 1885:
As Jack Nicklaus noted, “Resolve never to quit, never to give up, no matter what the situation.” Thanks Bill for your trust in PDM over the years. Glad Chris is taking good care of your air conditioning, back up generator and your comfort! Here's to your next hole in one! Cheers!
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PDM has always delivered above and beyond. Brennon is a great ambassador for the company demonstrating the best qualities one would hope for in a Service Technician. These qualities include trade craft knowledge, excellent training and field experience as well the communication skills to professionally connect with the customer. As a company PDM brings a long history of integrity, competency, and quality people to the table that is really hard to find in today’s marketplace.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wow, thanks Corky for your high praise! As you note, we do have a great team of people who really care, and it shows. Glad Brennan got your AC system tuned and ready for the summer. Thanks again for your recommendation and continued trust in our service. Until our next maintenance call, stay well.
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I appreciated the explanation of the problem and fees.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Janice for your boiler service review and your continued trust in PDM. Glad Chris is taking good care of you and getting you back to normal as quickly as possible. Janice, we all are wishing you a safe and comfortable new year.
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Chris is careful and efficient and explains what needs to be done.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Janice, nice to hear Chris maintained your heating system for safe operation this winter. Thanks for sharing and for choosing the PDM Team!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Jenna. you were searching for an air conditioning expert on extended wings and Chris showed up. Thanks Jenna and Jen for including PDM in your rescue mission! Great to hear Chris traced your AC repair to an electrical fault and got you back to normal fast.
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Tony is vert professional and went out of his way to resolve our problem in one day—thank you!
Response from PDM Plumbing, Heating, Cooling Since 1885:
"The only source of knowledge is experience.” — Albert Einstein. Thanks Bill for your plumbing repair review. Happy Anthony got you back to normal quickly. Thanks again for your trust! We look forward to our next maintenance visit...stay well.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Diana, wonderful to hear Anthony took care of your HVAC repair and generator. He truly cares about keeping you safe and comfortable. Thanks for sharing a review and for trusting in PDM!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Jenna. Thanks for sharing your air conditioning repair and maintenance service review. Glad to hear Chris took good care of you and got your cool air flowing again. Thanks again for choosing PDM to keep you comfortable! We look forward to our next maintenance visit.
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Quick solution to the problem.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Janice for taking time to share a review. Happy Chris got your boiler back to normal fast. We're here if you need us. Thanks again Janice for trusting PDM Plumbing, Heating, Cooling Since 1885.
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Dear Jenna, we are so happy that you enjoyed your experience with PDM! We appreciate the great review and look forward to working with you again soon.
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Maintenance service for the backup generator. Air conditioning tune-up and safety inspection. The customer is interested in a whole-house water filter.
Air conditioning tune-up and safety inspection. Cleaned and serviced the AC condensing unit. Tested all mechanical parts. Checked refrigerant levels. Everything is in accurate working condition and in accurate efficiency range. Last visit on the VIP service plan. The customer will renew in the fall. Replaced the furnace filter that the customer provided. Performed free inspections.
Air conditioning tune-up and safety inspection. Cleaned and serviced the condensing unit. Tested all mechanical parts. Found the capacitor lower than the acceptable range and the contactor is beginning to pit. The customer agreed to replace both parts. Used a 45/5 and a 1+shunt. Tested compressor amperage. Checked R410 refrigerant levels. Everything else was in an accurate, efficient working condition. This is the customer's last visit on plan and will need renewal in the fall. The system is operating, clean, and cooling as it should be at this time.
Air conditioner maintenance. Cleaned and serviced the condensing unit. Tested all mechanical parts. Checked amperage on compressor. Checked the amperage on the fan. Checked amperage on blower motor in furnace. Found the capacitor slightly below the recommended efficiency range. The customer agreed to replace the cap. Everything is in accurate working condition now, and refrigerant levels are in the accurate efficiency range. Customer renews annual Club maintenance program. One visit is being used today, and they will have one more visit remaining in the fall.
Pump repair. After system diagnosis, I found the bottom two floats need replacement. The pump works. A customer asked for the price of a new pump.
Toilet repair. Bolt caps popped off the nuts. Reapplied caps.
Bathroom plumbing repair. Toilet leaking. Repaired toilets in master bath and hall bath
Furnace repair. No heating call. Traced problem to unit was turned off at the breaker. Flipped switch and furnace is running properly. No Charge
Estimate for partial bathroom remodels: (2) Vanities with sinks & faucets & (1) Shower door.
Heating repair. Zone valve needs replacement for bathroom. Will order replacement part.
Installed 2 American Standard Titan toilets. Fill valve was bad on one, had to replace.
Cleaned and checked furnace and boiler. Heat was working in master bath that was called about how ever owner was saying not very well. I adjusted the set point/high limit on the boiler. Being radiant heat, it will take a little while to achieve higher temperature in that area. Cleaned and serviced furnace. Everything is in accurate working condition. Tested. Customer has one furnace and one zoned boiler system.
Conducted Fall-Winter safety inspection and service on an Amana furnace. Checked motors, relays, capacitors, contractors, circuit boards, bearings, fuses, wiring and connections, seals, fan, drains, thermostat, and heat exchanger. All components are working at manufacturer specification at this time. Customer is a VIP service member.
Furnace maintenance. Cleaned and serviced furnace. Tested inducer motor, pressure switches, flame sensor, ignitor, gas valve voltage, blower motor amperage and capacitor. Checked thermostat and heat exchanger. Cleaned out drain line. Replaced furnace filter and humidifier filter that customer provided. Renewed annual VIP service plan.
Furnace maintenance. Cleaned and serviced furnace. Tested inducer motor, pressure switches, flame sensor, ignitor, gas valve voltage, blower motor amperage and capacitor. Checked thermostat and heat exchanger. Blew out drain line. Replaced furnace filter that customer provided. Inspected hot water heater and found the exhaust vent is a little flat. Flue is not back drafting at this time. Sent estimate on replacement of water heaters.