Recently during my semi-annual inspection I got the news I was expecting regarding a 24 year old furnace. I decided to get a new one, as the PDM quote was fair and competitive. My technician Brennon finished the work on the appointed day and did a great job. He was very thorough, informative, and knowledgeable. I highly recommend.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Dear John, thank you so much for your kind words and for taking the time to share your positive heating experience with PDM! We're thrilled to hear that Brennon did such a fantastic job installing your new furnace. We strive to provide exceptional service and it's always gratifying to hear that we've met our goals. Brennon is a valued member of our team, and we'll be sure to share your feedback with him. Thank you again for choosing PDM. We appreciate your business and look forward to serving you in the future.
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Really appreciate how quick PDM could mobilize, diagnose, and fix the issue I had. Got me back up and running with minimal impact to my home and work from home schedule. Best to work with!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Brian, we're stoked to hear you had a positive experience with PDM! It's always rewarding to help our customers get back on track, fast. Thanks for the kind heating service review!
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Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks for taking a moment to share your commercial water heater service. Great to hear Pete took good care of you and resolved the problem! Thanks again for trusting PDM for your plumbing and heating service!
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Very impressed at the skill and results from my recent shower valve replacement service. Required creativity and special care to get this job done. Really appreciate all the time and respect given to this project
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Brian. We're thrilled to hear that you were impressed with John's work on your shower valve replacement. It was a challenging project, and we appreciate you recognizing the care and attention he put into it. Your satisfaction is our top priority, and we're glad we could deliver excellent results. Thank you for choosing PDM!
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Prompt service & fully explained options
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Cathleen, thank you so much for your kind bathroom plumbing review! We're delighted that you were satisfied with our plumbing service. We look forward to assisting you again in the fall for your furnace safety inspection. Thanks again for your trust!
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Very nice and professional.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you Melissa for your positive air conditioner maintenance feedback! Brennon strives for excellent service, and we're delighted to hear that he met your expectations. We look forward to serving you again in the fall for your furnace safety inspection.
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Very professional and friendly
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you for the fantastic plumbing service review Steven! We're so glad you were happy with master plumber Pete's service. He takes a lot of pride in his work, and we appreciate you recognizing his faucet repair experience. Thanks again for choosing PDM. We're here for any plumbing, heating or cooling maintenance.
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Knowledgeable & thorough inspection of my Air Conditioner. Fully explained his findings.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Cathleen. We're thrilled to hear Brennon was knowledgeable and explained his air conditioning maintenance steps clearly! Understanding your AC is important. Thanks for taking time to share a review and for trusting PDM. If you have any plumbing, heating or cooling questions in the future, please don't hesitate to call.
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Mr. Spotofora did a great job! He was straightforward and articulate in detailing the problem and his suggested remedy. The work was completed in good time and at a fair price. I would recommend.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you John for your kind words and recommendation! Happy to hear Chris made the AC repairs and got you back to normal quickly. We appreciate your trust and are glad we could help. If you have any further questions or concerns, please don't hesitate to reach out.
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Very thorough & professional while very pleasant .
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thank you so much Cathleen for your kind review! We're thrilled to hear that you were pleased with our technician's work on your furnace. We take pride in offering thorough and efficient service while maintaining a friendly and positive approach. Please let us know if there's anything else we can do to ensure your complete satisfaction with your heating and plumbing system. We value your feedback and appreciate your business!
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I cannot thank Chris and PDM enough for addressing my furnaces needs here in the coldest time of winter. Chris quickly diagnosed the issue, had the parts and know how needed to fix and now my home is warming back up nicely. Peace of mind is why I choose PDM!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Thanks Brian. Peace of mind is indeed the foundation of everything we do at PDM. We know that a reliable furnace is essential for comfort and safety, and we're dedicated to providing you with the highest quality service to ensure that peace of mind lasts. We're always here to help if you need anything in the future.
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Always nice informative
Response from PDM Plumbing, Heating, Cooling Since 1885:
Hi Melissa, good to hear Brennon cleaned, tested and tuned your furnace for safe operation. Thanks for sharing and for your continued trust in PDM! Wishing you a healthy new year!
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Great working with PDM and Brennan. I always like how they take the time to show and teach a homeowner while they provide quality work. Provides peace of mind that all is working and will continue to work long into the extreme weather seasons. Customer for life!
Response from PDM Plumbing, Heating, Cooling Since 1885:
Brennon loved working with you Brian and happy he fine tuned your furnace operation. Thanks for your furnace maintenance review and your sincere trust with PDM! Until our next visit stay well!
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Customer called saying he could finally smell gas when he was standing directly over the furnace after looking into it and using my sniffer I did find slight snow on the union, turn the gas off open union back up re-tightened everything,Reassembled intern yesterday again Period yes leak detector is no longer any air all whatsoever. Furnace is igniting in operating in heating as it should be at this time. No charge the customer via tech.
Cleaned and serviced furnace. Tested/cycled unit. Tested all mechanical parts. Everything is in accurate working condition, system is operating and heating as it should be at this time. Customer will have one more visit on plan for 2025 cooling season.
Clean and serviced furnace. Tested/cycled unit. Noticed after a while of being on unit would shut off due to limit. Took thicker filter out and used a more breathable filter that customer had. System would still shut off on limit. Opened up plenum and inspected coil for cleanliness. Did not find anything that would block airflow on bottom of coil. System is an old York from 2002. 80%. The board is using a splitter for high on both heat and cooling, so no giving the motor anymore rpms. Given customer estimates for new furnace and new high limit switch. System is running however shutting off intermittently. Customer is considering options.
Commercial plumbing touchless faucet repair. Solenoid in control board under the sink was stuck open, probably clogged with debris from the water. Changed control with customer supplied part. The control board sends an electrical signal to the valve to open or close the valve, allowing water to flow when the faucet's sensors detect the user's hands.
Furnace repair. No heat call. Found the inducer motor was the only system working. A furnace inducer motor, also known as a draft inducer motor, removes combustion gases from a furnace and helps the furnace operate. Found pressure switch failed to open. Replaced pressure switch. A furnace pressure switch acts as a safety feature that automatically shuts down the furnace if it detects negative pressure, which indicates that exhaust fumes are not properly venting and could potentially backdraft into the home, protecting against carbon monoxide exposure and preventing dangerous situations. Heating system followed sequence and everything turned on. Noticed blower motor was sluggish to ramp up to speed. Tested capacitor and it was below acceptable range. Replaced blower motor capacitor. Blower motor turns on at normal speed now. Tested. Everything is in accurate working and system is heating the way it should now. Cycled unit 4 times.
Commercial HVAC repair. Found a faulty gas valve. Replaced gas control valve on roof top unit. HVAC heating unit is operating safely now.
Commercial plumbing repair. Installed customer supplied water filter for drinking fountain and bottle filler.
Water softener service. Reset regeneration cycle from every four days to every six to use less salt, advised customer that they may run out of soft water before regeneration at which point we should reset it to every four days.
Commercial rooftop HVAC systems repair. Replaced (2) Trane control device kits for ignition and control boards and circuits. These boards act as the brain of an HVAC unit. HVAC units are running safely at this time.
Furnace safety inspection. Cleaned and reset furnace to factory specifications. Tested all electrical and safety controls. Replaced batteries in the thermostat. Cleaned out exhaust pipe and drain. Replaced furnace filter that customer provided. Everything is in adequate working condition. The system is operating and heating as it should at this time. Customer renewed VIP maintenance program. One visit is being used today and they will have cooling season of 2025 prepaid.
Furnace repair and safety inspection. Cleaned and serviced furnace. Tested inducer motor, pressure switches, ignitor, gas valve voltage and pressure, flame sensor, blower motor amperage and capacitor. Inspect thermostat and heat exchanger. Found a faulty inducer motor. The important inducer motor runs a fan which provides air for combustion within a furnace and also pushes the exhaust gases out of the flue. Replaced furnace filter that customer provided. Everything else is in adequate working condition. The system is operating and heating as it should at this time. Customer renewed VIP maintenance program. One visit is being used today and she will have one remaining for 2025 cooling season.
Inspected water softener, found it was bypassed. Opened water to softener and ran through it cycles. Cleaned Venturi. Replaced O-rings in bypass to stop leak. Softener appears to be working fine at this time.
Furnace maintenance. Cleaned and serviced furnace. Tested inducer motor, pressure switches, flame sensor, ignitor, gas valve voltage, blower motor amperage and capacitor. Checked heat exchanger and thermostat. Blew out drain line. Everything is in accurate working condition. Customer renewed maintenance program. One visit being used today and she will have one more visit in cooling season of 2025.
Install rooftop HVAC unit Hail Guard, designed to prevent damage to the condenser coil of the unit during bad weather.
Furnace repair. Need to rerun exhaust piping. Furnace is running and heating at this time.