316 Primrose Lane
Auburn, GA 30011
(770) 313-8685

Local Reviews

Rated 5.0 out of 5 stars based on 39 customer reviews

Terrific service

Chris Boone knows everything about AC and heating systems. He is honest and reliable and will give you the best prices and service. Plus he’s a really nice guy and will answer all your questions!

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Great service

Friendly, efficient and shows up on time! Did a nice job


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you George for the kind words it was a pleasure working with you!

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Great Service!

Really helpful in explaining things. Good honest people! Very nice family oriented! Would definitely call for any future HVAC needs!!

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reliable service

Chris has done work for me twice recently non my heating/air systems and done a great job both times. I switched from another company who wasn’t being honest about the work they were doing... Chris was able to set it all right again. He shows up on time or early, gives accurate fair quotes, completes the work quickly and efficiently. I’m now a loyal customer.

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Awesome service

Quick, quality work and an honest guy.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr. David, it was a pleasure working with you. Please don’t hesitate to give us a call if you need anything.

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Exceptional: trustworthy, fair, accurate, prompt, reliable!

Highly recommend. AC out. Called in the morning. Chris arrived same day before noon. Identified and resolved problem quickly. Price was a fraction of what we expected it would be. So very grateful!


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mrs. Carter, we really appreciate the kind words. Please don’t hesitate to give us a call if you need anything.

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Great service!


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr. Jimmy, we appreciate you taking the time to leave us a review.

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AC Tune up

My wife was impressed with his professionalism and knowledge . We will keep using his service of home A/C furnace tune up repair services!!


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr. Michael, we really appreciate you taking the time to leave us a review. We look forward to servicing your homes air conditioning and heating systems. Please don’t hesitate to call us if you need anything.

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Great professional service.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr.Mitchell, we appreciate you taking the time to leave us a review. Don’t hesitate to give us a call if you need anything.

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Great work

We had a great experience getting our air conditioning unit fixed.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr. Craig, we really appreciate you taking the time to leave us a review. If you need any please don’t hesitate to give us a call.

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Great job easy to talk to super affordable and put my new system in the day after we talked

I would recommend others because of how easy and affordable this company is really great job


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Joe, we really appreciate it. It’s been a pleasure working with you. Don’t hesitate to give us a call if you need anything.

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Great Family Owned Company

Excellent company to work with. I got a quick appointment, Chris arrived on time and was very thorough. He addressed any questions and concerns I had. The maintenance plan had a great startup price .


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mrs. Phyliss, we really appreciate you taking the time to leave us a review. It was a pleasure Working with you. Please don’t hesitate to give us a call if you need anything.

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Chris Boone

Arrived on time. Completed all work as requested. Took care to maintain everything was left clean both inside and outside of house. Answered any question that I had about other items of my concern.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr. Poirier, we really appreciate the kind words and look forward to providing you you excellent service for many years to come.

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Friendly , though clearly exspert service.

WE feel that he has our best interest at heart. He seems to know his work very well. We recommend him to others because we like his work on our units. The service rates are good ,and the senior discounts they offer are very helpful also to us.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank You Mrs. Bostic, we really appreciate the kind words. It has been a pleasure working with you for many years and hope to continue for many years to come.

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Great service took time to explain and made sure I understood what was going on!

The only HVAC company too use awesome service came in and respected my house clean and efficient and also very Thorough


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mark, We really appreciate it. It was a pleasure working with you and we look forward to working with you in the future.

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Job Locations

Chris B.

Chris B. Job Checkin

Installed this new 3 ton Goodman air conditioner with new all aluminum evaporator

Installed this new 3 ton Goodman air conditioner with new all aluminum evaporator

Chris B.

Chris B. Job Checkin

Performed heating maintenance on on this 1.5 year old Trane heat pump system. Tested electrical components and compressor. Tested defrost cycles and stripheat. Checked Freon readings and pressures. Checked static pressure through duct system. Chemical cleaned electronic air filter.

Performed heating maintenance on on this 1.5 year old Trane heat pump system. Tested electrical components and compressor. Tested defrost cycles and stripheat. Checked Freon readings and pressures. Checked static pressure through duct system. Chemical cleaned electronic air filter.

Chris B.

Chris B. Job Checkin

Performing heating maintenance on this 13 year old 13 seer R-22 Trane heat pump system. Checked Freon readings and pressures. Tested electrical components and compressor. Checked defrost cycles and strip heater. Checked static pressure through duct system. Retaped insulation on supply duct.

Performing heating maintenance on this 13 year old 13 seer R-22 Trane heat pump system. Checked Freon readings and pressures. Tested electrical components and compressor. Checked defrost cycles and strip heater. Checked static pressure through duct system. Retaped insulation on supply duct.

Chris B.

Chris B. Job Checkin

Another company installed this system back in the summer and did not hook up the exhaust pipe, condensation drain line or gas line for the 92% efficiency furnace. We fixed all this and have the furnace heating correctly.

Another company installed this system back in the summer and did not hook up the exhaust pipe, condensation drain line or gas line for the 92% efficiency furnace. We fixed all this and have the furnace heating correctly.

Chris B.

Chris B. Job Checkin

Added zone control to this 1 year old Amana air conditioner that another company installed.

Added zone control to this 1 year old Amana air conditioner that another company installed.

Chris B.

Chris B. Job Checkin

Installed this New Goodman 2.5 air conditioner, matching evaporator coil and variable speed natural gas furnace. 10 year all parts warranty, 1 year labor, 2 year outdoor unit replacement if compressor fails, Lifetime on the heat exchanger.

Installed this New Goodman 2.5 air conditioner, matching evaporator coil and variable speed natural gas furnace. 10 year all parts warranty, 1 year labor, 2 year outdoor unit replacement if compressor fails, Lifetime on the heat exchanger.

Chris B.

Chris B. Job Checkin

Replacing this 25 plus year old York air conditioner. Compressor is going out and system has several Freon leaks. New HVAC system will be Goodman and it will have 10 year all parts, 1 year labor, lifetime heat exchanger warranty and 2 year outdoor unit replacement if compressor fails.

Replacing this 25 plus year old York air conditioner. Compressor is going out and system has several Freon leaks. New HVAC system will be Goodman and it will have 10 year all parts, 1 year labor, lifetime heat exchanger warranty and 2 year outdoor unit replacement if compressor fails.

Chris B.

Chris B. Job Checkin

Replaced this cracked condensation drain pan on this 5 year old Goodman variable speed air handler. This was causing water to leak on the floor.

Replaced this cracked condensation drain pan on this 5 year old Goodman variable speed air handler. This was causing water to leak on the floor.

Chris B.

Chris B. Job Checkin

Replaced bad txv on this 5 year old variable speed air handler. This was causing the air conditioner to freeze up and not cool.

Replaced bad txv on this 5 year old variable speed air handler. This was causing the air conditioner to freeze up and not cool.

Chris B.

Chris B. Job Checkin

Found this 5 year old Goodman 2.5 ton heat pump not cooling correctly due to a bad txv.

Found this 5 year old Goodman 2.5 ton heat pump not cooling correctly due to a bad txv.

Chris B.

Chris B. Job Checkin

Quoting replacement of this 15 year old Goodman 2.5 ton heat pump system.

Quoting replacement of this 15 year old Goodman 2.5 ton heat pump system.

Chris B.

Chris B. Job Checkin

Replaced leaking aluminum evaporator coil in this 9 year old Amana Distinctions 2 ton heat pump system under their 10 year parts and labor warranty. Customer only had to pay for Freon.

Replaced leaking aluminum evaporator coil in this 9 year old Amana Distinctions 2 ton heat pump system under their 10 year parts and labor warranty. Customer only had to pay for Freon.

Chris B.

Chris B. Job Checkin

Found compressor shorted out in this 10 year old Tempstar heat pump with zone control. This is causing it to not cool at all. Whole system or compressor replacement will be the only options on fixing this.

Found compressor shorted out in this 10 year old Tempstar heat pump with zone control. This is causing it to not cool at all. Whole system or compressor replacement will be the only options on fixing this.

Chris B.

Chris B. Job Checkin

Found this 20 plus year old Nordyne Tappan heat pump not cooling due to a bad capacitor causing the compressor not to come on. System is also low on Freon. Was able to get system back up and running today but this system is on its last leg.

Found this 20 plus year old Nordyne Tappan heat pump not cooling due to a bad capacitor causing the compressor not to come on. System is also low on Freon. Was able to get system back up and running today but this system is on its last leg.

Chris B.

Chris B. Job Checkin

Installed this new outdoor unit under Amana’s Lifetime compressor warranty. So if the compressor fails then the whole outdoor unit will be replaced. This customer added a labor warranty when we installed so there will be no charge to the customer.

Installed this new outdoor unit under Amana’s Lifetime compressor warranty. So if the compressor fails then the whole outdoor unit will be replaced. This customer added a labor warranty when we installed so there will be no charge to the customer.