316 Primrose Lane
Auburn, GA 30011
(770) 313-8685

Local Reviews
for auburn, ga

Rated 5.0 out of 5 stars based on 5 customer reviews

Great professional service.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mr.Mitchell, we appreciate you taking the time to leave us a review. Don’t hesitate to give us a call if you need anything.

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Great customer service 👍

Very responsible and professional

  • Overall Experience
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Great service

Fast service


Response from Platinum Comfort Solutions Heating & Cooling:

Thank You, Clarence we really appreciate it and glad Chris was able to get you fixed quickly.

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I had great service

I had a great service He was very respectful we talked like we knew each other for years he showed up when he said he was going to I would recommend to anyone


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Danny, we really appreciate you taking the time to leave us a review. Really glad you where happy with the service, we look forward to continue servicing you in the future.

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Excellent service. Great customer service.


Response from Platinum Comfort Solutions Heating & Cooling:

Thank you Mitchell, we really appreciate it. Glad we could be of service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for auburn, ga

Chris B.

Chris B. Job Checkin

Performing heating maintenance on this 13 year old 13 seer R-22 Trane heat pump system. Checked Freon readings and pressures. Tested electrical components and compressor. Checked defrost cycles and strip heater. Checked static pressure through duct system. Retaped insulation on supply duct.

Performing heating maintenance on this 13 year old 13 seer R-22 Trane heat pump system. Checked Freon readings and pressures. Tested electrical components and compressor. Checked defrost cycles and strip heater. Checked static pressure through duct system. Retaped insulation on supply duct.

Chris B.

Chris B. Job Checkin

Replaced this cracked condensation drain pan on this 5 year old Goodman variable speed air handler. This was causing water to leak on the floor.

Replaced this cracked condensation drain pan on this 5 year old Goodman variable speed air handler. This was causing water to leak on the floor.

Chris B.

Chris B. Job Checkin

Replaced bad txv on this 5 year old variable speed air handler. This was causing the air conditioner to freeze up and not cool.

Replaced bad txv on this 5 year old variable speed air handler. This was causing the air conditioner to freeze up and not cool.

Chris B.

Chris B. Job Checkin

Found this 5 year old Goodman 2.5 ton heat pump not cooling correctly due to a bad txv.

Found this 5 year old Goodman 2.5 ton heat pump not cooling correctly due to a bad txv.

Chris B.

Chris B. Job Checkin

Found this 6 year old Carrier heat pump not cooling due to a bad outdoor capacitor and dirty outdoor condenser coils.

Found this 6 year old Carrier heat pump not cooling due to a bad outdoor capacitor and dirty outdoor condenser coils.

Chris B.

Chris B. Job Checkin

Repaired a leak on the true suction line in the outdoor unit on this 3 year old Goodman 3.5 ton heat pump system that we did not install. This caused all the Freon to leak out.

Repaired a leak on the true suction line in the outdoor unit on this 3 year old Goodman 3.5 ton heat pump system that we did not install. This caused all the Freon to leak out.

Chris B.

Chris B. Job Checkin

Performing planned maintenance on this 2 year old Goodman heat pump that we did not install. Checked Freon readings and pressures. Tested electrical components and compressor. Chemical cleaned outdoor coils.

Performing planned maintenance on this 2 year old Goodman heat pump that we did not install. Checked Freon readings and pressures. Tested electrical components and compressor. Chemical cleaned outdoor coils.

Chris B.

Chris B. Job Checkin

Found this 5 year old Goodman heat pump system with zone control not cooling due to a bad capacitor.

Found this 5 year old Goodman heat pump system with zone control not cooling due to a bad capacitor.

Chris B.

Chris B. Job Checkin

Found this 17 year old Goodman air conditioner not coming on due to the contactor grounding out and blowing the transformer. This was causing it to not cool at all.

Found this 17 year old Goodman air conditioner not coming on due to the contactor grounding out and blowing the transformer. This was causing it to not cool at all.

Chris B.

Chris B. Job Checkin

This 14 year old Carrier air conditioner had developed a large Freon leak and the compressor is going out. Recommended replacing this system for the upstairs level due to the age and condition of the system.

This 14 year old Carrier air conditioner had developed a large Freon leak and the compressor is going out. Recommended replacing this system for the upstairs level due to the age and condition of the system.

Chris B.

Chris B. Job Checkin

Installed this new 14 seer 2.5 ton Amana heat pump system. Comes with a 2 year outdoor unit replacement if compressor fails, 10 year all other parts warranty and 1 year labor.

Installed this new 14 seer 2.5 ton Amana heat pump system. Comes with a 2 year outdoor unit replacement if compressor fails, 10 year all other parts warranty and 1 year labor.

Chris B.

Chris B. Job Checkin

Installed this new 14 seer 3 ton Goodman heat pump system. 10 year all parts warranty, 2 year outdoor unit replacement if compressor fails and 1 year labor warranty. Tested air conditioning cycles.

Installed this new 14 seer 3 ton Goodman heat pump system. 10 year all parts warranty, 2 year outdoor unit replacement if compressor fails and 1 year labor warranty. Tested air conditioning cycles.

Chris B.

Chris B. Job Checkin

Found this 23 year old Goodman low on Freon. Customer just had us fill the Freon back up for now. More than likely this will not last through.

Found this 23 year old Goodman low on Freon. Customer just had us fill the Freon back up for now. More than likely this will not last through.

Chris B.

Chris B. Job Checkin

Performing cooling maintenance on on my sister’s 18 seer inverter compressor heat pump system with zone control. Chemical cleaned outdoor coils. Tested electrical components. System pulls a lot less amps than a standard system. Which means it doesn’t use much power to operate. Lifetime compressor warranty and 10 years all other parts. 10 year labor warranty can be added to Amana and Goodman systems at a reasonable price.

Performing cooling maintenance on on my sister’s 18 seer inverter compressor heat pump system with zone control. Chemical cleaned outdoor coils. Tested electrical components. System pulls a lot less amps than a standard system. Which means it doesn’t use much power to operate. Lifetime compressor warranty and 10 years all other parts. 10 year labor warranty can be added to Amana and Goodman systems at a reasonable price.

Chris B.

Chris B. Job Checkin

New aluminum Carrier evaporator coil that I am installing today under the American Home Shield warranty. Replacing due to the old coil leaking.

New aluminum Carrier evaporator coil that I am installing today under the American Home Shield warranty. Replacing due to the old coil leaking.